1. Quality Tax & Financial Services

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    Spring Valley, CA

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    Quality Tax & Financial Services

    5.0 (1 review)

    Services - Quality Tax & Financial Services

    Audit and conflict resolution support

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

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    7 years ago

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    Leroy Chen Tax Service

    Leroy Chen Tax Service

    (211 reviews)

    Rolando

    Leroy refuses to meet in person because he's "very busy" and doesn't have time. He does not want to…read moreanswer my questions over the phone bc he's "very busy". If he's THAT busy, than I'll gladly take my business elsewhere. He makes me upload sensitive documents to a website that is "secure". I already felt uneasy about it, but I trusted Leroy. Now, the IRS is coming to me about my taxes bc HE made a mistake. But of course, I can't call or meet him in person bc he's "very busy". I'm not going to text this whole situation over the phone and then wait for a response. I'd rather talk over the phone or in person to get it over and done with. When I first came to Leory, he was polite and nice. Overtime, he became rude. Take extra caution choosing Leroy as your tax accountant.

    Purely transactional. Communicated only through text. Avoided over the phone consultations. Was…read moretaking care of my mom during last tax season and was desperate to get mine done before the deadline. Saw the good reviews however I did not experience the quality service or guidance others expressed in their reviews. I usually do my own and get a decent return however with Leroy I got less than usual plus I paid him for his service. I get that some would be fine with getting their taxes done fast with limited interaction. I was looking for more guidance to maximize my return and did not get that level of service especially for how much I paid. I hope with this honest review, my personal information will not be compromised. I just wanted to share my personal experience.

    Quality Tax & Financial Services - taxservices - Updated September 2026

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