Be very careful if you choose to purchase tiles here, especially in cash. The store is beautiful and the salesmen are friendly but they are very disorganized and dishonest. We purchased floor tiles and backsplash tiles. When the time came to pick up the floor tiles at the warehouse we were given the wrong tiles. We noticed once we got home and opened the boxes. When we called, they said the warehouse was closing in 30 mins, that we had to wait until Monday and we were alright with that. We just asked that they confirm the correct ones were in stock and they reassured us. Come Monday when we got to the warehouse and took the sample we had with us, they said it was an old tile and that they no longer had it. They gave us a sample of a different tile to take home. We chose to go with that tile and when we went to the warehouse the third time - we were once again given the wrong one. The same wrong ones we were given the first time. They didn't have the tiles of the 2nd sample they had given us either. In the end we decided to just stay with that one. We then decided to return the backsplash tiles and were told there was a 25% restocking fee - when prior to purchasing everything we were always told we could return anything we didn't use without any mention of a fee. When we came to the store and tried to explain all the difficulties we experienced the manager/owner, Anthony, came out, cut us off, and said the fee was non-negotiable, take it or leave it. In the end the salesman who worked with us from the start, Manny, took care of us. But it was overall a very unpleasant experience. Just think twice maybe thrice before purchasing anything here. It seems like they make up prices for items that they don't even have labeled nor are they aware of what is or isn't in stock in their warehouse. The service is very poor and Anthony is uncompromising and very disrespectful. I honestly felt as women they treated us differently, but I haven't personally seen how they treat men. read more

[My bathroom was turned into hell back in May when we became the victims of a quack "contractor" who made a costly and repulsive mess with shower tiles, floor tiles, paint, plumbing, electrical, shower fixtures (list is too long). "XYZ" Company, promised the stars and the moon back then- but a week+ job turned into almost a month. And when my husband expressed discontent, he'd assured us around that time, he would fix his mistakes- yada yada yada. He wanted full payment and considering his lack of bathroom remodeling skills, hubby cut him loose way before he finished. Thought about taking legal action, but it actually cost more than the bathroom itself. And considering what we went through, a DIY wasn't in the plans- either. So here we are dishing $$$$$$$$$.] ********************************************** All this to say what? We turned a new page and are presently working with an excellent, all-inclusive bathroom contractor who takes care of everything that has to do with renovating our bathroom. Our new contractor had to rip and gut out all of the original contractor's work. Mind you, he and his men are indeed professionals, they pinpointed all the disaster done by that a**hole. Our new contractor provided my husband with a written contract, detailing step by step work to be done and prices to match for our bath. Not to mention, our contractor works closely with Quality Tile. Hubby and I, have been eyeing an on-trend bathroom design from the get-go. So when I came to Quality Tile, it was a matter of selecting shower tiles and floor preferences also. And by the way- quality and prices are great. Both my visits with one of their employees- Peter, was fantastic. He took his time and most of all- was patient as I tried to wrap my head around tile size and style. While on the subject, if you want the best results, stop by. I like doing my sh*t face to face and avoid phone calls as much as possible. But I do understand it may not be easy for folks to come here, but you'll obviously get a better glimpse of tiles up close when you're ready to purchase! So why am I posting all this info here? Because that a**hole doesn't have a Yelp page- nor will I create one for him and primarily alert other homeowners to keep all eyes if you're sensing something's way off with your contractor. Maybe I'm being a bit too eager without our bathroom being finished yet- but our new guys are keeping us in the loop every single step of the way. Hubby and I are really into these guys and their professionalism! And they're bringing it twice-fold!! Listen- for the sake of my safety and my home- I thought about mentioning "XYZ's" name and company's name here and just bring him down. But you know what...I won't. Because karma is gonna get his ass real good! These guys at Quality Tile, have a nice selection of Shower and Bathroom floor Tiles- including backsplashes. In the meantime... got any tile work to be done? Quality Tile is it! read more

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One of the most amazing selections in tiles, habe them on huge displays to help you visualize the tiles. Amazing service, dont rush you in the selection, listen to your likes and wants and steer you in the right direction. Prices better well. Five stars. Ask for peter. read more

I've been going to Quality Tile for many years and was hooked after meeting their excellent salesperson, Manny, and finding that their selection of tiles and pricing was unmatched. Sales people can make such a difference. Manny is not only very professional, attentive and so knowledgeable about the tiles, but he also has a great eye and gives great design advice. Most importantly he is straightforward, reliable and personable-- a real gentleman. Just dealt with him again today and he was as great as always. read more

Although they have a very nice selection and prices are pretty good. Dont expect service to be the same. I had to ask for service because everyone was too busy standing around. One man told me he was going on break in ten minutes. smh. So instead of him handing us over to someone else we had to ask for another coworker. Then we we found our floor. Of course it doesn't come with the stair nose and was told WE had to go match it with random stair noses. Wow thanks for the help!!! Maybe instead of standing around, have your workers match your stair noses so we don't have to waste a extra flippin hour doing so??? I wasn't happy with the process. The help on the floor was zero.. read more

If you have a project in mind, definitely consider stopping here for a price comparison. It's not a fancy place but had everything we needed in stock and competitively priced. The folks at the desk were super knowledgeable, offered helpful suggestions (avoided "trendy" versus "contemporary" choices) and supportive of our need to stay on budget. Highly recommend! read more

Ok so at first I was hesitant to go here, but I am so glad we ended up here. Juan Pablo was so helpful. He walked us thru each tile, wall design, floor design and how much we would need based on the measurements. He suggested getting more than the exact amount Incase there was breakage, explained the return policy. He was overall super helpful. Their pricing is budget friendly and you will definitely find something that will work for your dream space! Thanks Juan Pablo for making this stress free! read more

Quality Tile - Our vision of a guest bathroom! - Building Supplies Near Me - Bronx, New York

Very busy and always a wait for service, Refuse to take returns so unless you figure exactly what you need you will be stuck with extra. read more

Quality Tile is a solid place. I'm currently working on my second apartment renovation in NYC-- we got our first reno bathroom floor tile here and it's gorgeous, so we decided to come back for our new bathroom and kitchen tile. The most important thing for me at a tile shop is the selection. Everything is out on the floor, well-arranged, with good lighting and lots of installed tile on every wall to inspire you. The space isn't Wal-Mart big but it's on the large side for a showroom, especially so close to the city. They've totally redone it since the last time I was here (4 years ago) so they do keep it updated. The prices are decent-- on the expensive side, but negotiable. Ask for the contractor pricing and if you're feeling really bold you can usually work them down even more. The staff is generally nowhere to be found which is nice when you're browsing, but once you need to be written up you can usually find someone at the front desk. One of the most well-organized, easily shop-able tile stores I've been to. Multiple contractors have sent us here so that must be a good sign. Hopefully our second order is as pain-free as our last one, but either way I'll keep this review updated. read more

Quality Tile - Building Supplies Near Me - Bronx, New York

Excellent selection of tiles and below market prices. Huge showroom too. They are always extremely busy, so if you need some guidance or hand-holding, it's best to call ahead and make an appointment. If you are driving here, parking will be an issue. There's no parking lot and street parking options are abysmal too. Most of the free spots are full and they have alternate side of the street parking rules to further complicate things. Best bet, park in a metered spot over on Allerton. The supermarket lots may seem attractive but they will tow you! read more

If they don't have it, you don't need it! That being said Quality Tile lives up to the name. I went in with an idea of what I wanted and I found it in five minutes. I was so skeptical I walked around the beautiful showroom for an additional 45 minutes just to make sure I wasn't jumping the gun. They. Have. Everything! It can be overwhelming seeing so much good stuff. One of the tiles I picked out was a marble kitchen countertop! I liked it soo much I wanted it for my walls, lol. Once you have the lay of the show room you'll know what's what and take it from there. Seriously I went to Floor and Decor in Paramus two days before coming here. sticker shock made me not even want to TALK to a sales person. Home Depot is cool but this place has literally UNLIMITED options. There are no prices listed so you have to haggle a bit but its pretty much in line with the big box stores. Only difference is you can actually negotiate with the guys-to a point. Speaking of guys, Peter, m my sales guy was excellent. I gave him the head nod when I was ready and he answered all my questions walked back and forth with me in the show room and cashed me out when I was ready, all while fielding several phone calls and inquiries from other people. Like a burger place, butchers or barbershop-get there early if you want good service and want to get out fast. I went at 9:00 and it was empty. I left at 10:45 and it was picking up steam fast. So for the people complaining about service, wait your turn or try hunting down an orange shirt at Home Depot-good luck. Last thing-talk about customer service. A guy got a ticket while in the store shopping. Anthony multiplied the ticket by two and knocked that off the price! Maybe it was just a gesture since it's park at your own risk, but he took the time to do it. I was impressed and I'll be back. If you haven't been it's worth a look. read more

Quality Tile - Wall tile and mosaic floor tile from Quality Tile - Building Supplies Near Me - Bronx, New York

Yes they are busty and you can't always find someone immediately to help you. However, they have a ton of selections. Anthony P. Is the best.. so helpful and patient and excellent in helping in selection when you are stressed and confused about the right tiles to buy. read more

I could not be more disappointed. I bought tile for an 80 year old client on 3/31/21. She got COVID and recovered. Decided to exchange some tile 6.15.21 but the owner refused stating store policy. Really poor business. Taking my business elsewhere going forward. Buyer beware. read more

Prior to going to Quality Tile, I checked out Lowes and Home Depot but their selection doesn't compare to that of Quality Tile. The showroom displays everything from traditional to contemporary styles. This place can get very busy but the wait time is bearable because the staff is quick. They have a huge warehouse (7 minute drive away) so plenty is in stock. However, I would suggest having your associate call the warehouse to confirm that your selection is in stock. When I went to pick up my tile, it wasn't in stock and so I had to return to the store to pick something else. I would say that was a minor flaw compared to the overall experience. When I had a change of heart on the saddle, the owner (I think his name is Anthony) was very accommodating. This was my first reno and so I didn't know that the actual marble cut could differ slightly in color and veining from the sample. He had his worker take me to the back so I could see the slab as a whole and that was really helpful. I was able to pick a new one and he didn't charge extra. I would definitely return when we take on our next bathroom reno and I would recommend to anyone looking for variety, inspiration, helpful staff and a personable owner. read more

I stopped by the check out what they had. I got a sample and what I like about this place is they give you a full size sample. Not a piece of tile. Anyway I shopped around to other tile locations in the Bronx and I must say Quality offered a great price. The owner Anthony gave me a price and when I went back I was given a different price. Peter honored the first price but I suggest getting a written quote so you have it. I will be going back because the quality of product is good. As for me shopping around Quality came in at least $1 cheaper per square foot.. So it was a big savings... read more

Yes this place has a Super awesome selection of tiles. Yes it's a Great place for ideas like Ikea. Yes they are super attentive and yes again.....they have SUPER selection. .......BUT.....BUT.....BUT.....here is why I take away 3 stars. The same tile that I saw in lowes for 12 dollars per tile this place it for 23 per tile. I needed what loews had on stock this placed told me that it was a special order and it would take 7 days. Secondly no refunds on special order. I only used 12 of the 18 tiles I purchased at loews and returned 4 and no questions asked about returning. I got my money back no problem. I purchased 4 different tiles and each of the four at quality tile the price was minimum $10 difference. Loews was cheaper and easier. But quality does a a SUPER selection. Not sure why it was more money but whatever....Lowes here I come again. read more

I had the worst experience here. The owner which is Anthony (Who always is behind the closed office door) was extremely rude. He sold me the wrong tile. He then made me pick them up from 3 separate warehouses, when in fact they should have been delivered to my house (bc I purchased a lot). But since I was in a rush, I did with no complaint. Each warehouse gave me the wrong tile. The tiles are facing downward in the box so you don't know what your getting (So please look). They gave me the wrong # because on the receipt these people are shady. They write the sq footage not the # of tiles your supposed to receive (So your on your own trying to count and do the math). When I finally came back with the wrong tile, he didnt want to refund me my money. He didn't even want to do the even exchange. He said the tile I needed was way more. Now after I threatened to call cops he said he would refund my money less 5%. What kind of BS is this I said. after calling cops, I realized he has done this to many people. Guys Don't be fooled by this fugazzi tile store. They have a good farad bc of their display but the customer service is TERRIBLE and they are crooks. Go to Gentile tile. I found the tile I needed, It was delivered for free AND they were 20% cheaper. read more

Fantastic selection of tiles, both in style, quality and price to meet your (my) every need. I purchased here a couple of times before writing this review so here are some nuggets of wisdom: (1) Don't buy anything on your first visit. If you like any of their tiles, ask for samples. They will happily supply them to you for free. Go home with them, test them out in your space. Some times you end up liking something that was your 4th or 5th choice. QT does NOT give refunds, only exchanges. Plus, it stinks to haul those heavy boxes of tiles back. (2) Using those samples, SHOP AROUND at Home Depot, Lowes, the other tile warehouse down Boston Road and left, on the internet, etc. QT does not automatically give you the lowest prices. I found this out after going home with my sample and pricing it on the internet. (3) Go back or call QT and tell your salesman about the price you were quoted and which store offered that price. They will match or even beat the price you were quoted. QT does discount but you have to EARN your discount. Caveat: While I was hanging out there, waiting to place my special order, I saw a bunch of different contractors come through and some were apparently known to the QT sales guys where it seems the contractor(s) have their fave sales guys and wait to deal with that specific guy. They get special prices right off the bat. I guess the sales guy knows how much different contractors will pay for something and/or those contractors give QT a high volume of business. Quite understandable and I applaud capitalism at work. HOWEVER, little homeowners really need to go there, armed with research to argue for a great discount. But when you get it, the price is super-sweet! P.S.- Last piece of advice, leave plenty of time to look for parking. As another reviewer wrote, it's tempting to park in any of the two nearby supermarkets' parking lots but I saw a car get towed! Don't! Don't! Don't! read more

Wish I could give this place ZERO stars.. Worst run business I've ever been to. Placed a counter top order on 1/30/16 and was told "a couple of days"....1 month later, I just picked up the product. Was called THREE TIMES and told "the counter will be ready tomorrow", however, when tomorrow came.. "Still not ready"... I WILL NEVER DO BUSINESS WITH THIS PLACE AGAIN!!! read more

Horrible service. Have wait for 20-30 minutes before someone even talks to you. The sales people don't care or don't provide any info. Also the selection is not changing over time. I have been here over couple years. read more

Great place for finishing your home. Anthony P. was so helpful and gave me terrific prices.

This is one the worst businesses in the Bronx. Frankly speaking, the management folks at Quality Tile are more like crooks that businessmen. Primary reason, they'll overcharge you, so you are much better off shopping elsewhere. Second, despite they tell you- returns are accepted, when you actually need to return any items they'll charge a 25% handling charge. Not only they charge you a 25% handling charge, they are literally hostile to you, as if returning materials is a crime. In addition to the 25% handling charge, they will cheat you with base price by estimating a superficial price on the returned items. I'll NEVER DO BUSINESS with Quality Tile. Do yourself a favor by never giving business to these dishonest crooks. I wish I could give these crooks less than a star. read more

Very unprofessional environment. They are unresponsive to new customers and allows contractors to skip. Attempted to do business twice and both same experiences . Maybe they don't need everyone's business? read more

Excellent place to shop if you have some idea of what you want. The best prices and selection, it's a commercial setting with great people and quality service. read more

The selection of tiles is excellent. However since the merchandise is not their in that same location, but in warehouse. It has to be picked up by the customer or wait until it's deliver to store. I made 3 trip to the store and the tiles were not their as of yet. The sales person Tony, was very apologetic and finally had the tiles deliver to my house at no extra cost. read more

I visited Quality Tile in search of tile for two bathrooms. I worked with Anthony P., the most professional, courteous and knowledgeable person you will ever meet. I cannot say enough good things about my experience. Their prices are extraordinary, their selection is enormous and of a very high quality, and their follow through is thorough and complete. I saved thousands of dollars and avoided any aggravation. Run, do not walk, to Quality Tile for all your tiling needs and look for Anthony P. He is amazing!! read more

I waited a couple hours to post this so I didn't post it in complete rage and I'm going to echo another's opinion that if I could give zero stars I would.. I went to this store on the recommendation of my tile guy as we are renovating the master bathroom. The store is massive and there is a huge selection but I was in the store for an hour and forty five minutes the first time and not one salesperson offered any assistance. I went back the second time with my measurements and an idea of what I wanted. I asked for help this time. I told the guy I wanted white quartz with gray in it. He walked me over to a wall and pointed to white with gray, I said perfect, he wrote up the order, I paid 1000 dollars for the quartz and a couple other things. My husband picked up the quartz yesterday. It was a plain white quartz. This is not what I ordered!! On top of wrong color, we were missing one piece. I went back to store today, giving the guy the benefit of the doubt I went over to the wall I picked it from thinking maybe he was pointing to a white and I agreed misunderstanding. There was NO pure white quartz anywhere on the wall I picked my quartz from. I asked to speak to the man my tile guy works with, they send over the guy who took the order wrong. After hearing what I have to say, he walks away to get someone else and they proceed to leave me and my 2 small children standing there for 30 minutes!! Order guy comes back says "that quartz doesn't come in the size you need" I say "why didn't you tell me that" then he says "I think I asked you what color your wall tile is and you said white and that's why I wrote white" None of these excuses are MY problem!! He brings my receipt to the guy my tiler deals with who has now disappeared to the back of the store and I found out later that guy is calling my husband in the back to say they won't take it back. He won't even come out and tell me after waiting a half hour to talk to him! My walls and shower are all white, I would have never picked all white quartz for countertops and WHY would I drag my kids out in the rain to Boston Post Road the very morning after discovering it was wrong to lie to them??? As far as I'm concerned they robbed me of 800$. They're dishonest and dishonorable and I was so upset I left and cried in front of my children. Disgusted! read more

I am the type of person that does a lot of research. I visited many tile distributors shops...while this isn't the fanciest showroom, they had exactly what I wanted! I changed my mind a number of times and their return and credit policy was easy...and this place still believes in an old fashioned handshake...on top of that, they matched or beat prices. I love my tile and enjoyed working with Anthony P.....the only drawback was the lack of parking...but I went in very early...and all was fine. This is the only place I would shop and know that I drive down from Westchester. Thank you for all you did to please a picky customer! read more

Bought and had 2 granite slabs installed in a kitchen. All went well, satisfied with the work and the price. Can be a bit hard to reach particular staff, however, when reached were helpful. Overall good experience. read more

The materials were nice but I experienced nothing but trouble with the service. No shows, calls not returned, poor customer service and just a lack of professionalism. I was continuously inconvenienced. I like the counter and flooring I purchased but I would not return to them or recommend them to anyone. read more

The owner Anthony is a gentleman and really cares about his business and customers. I will shop here again.

These guys are the biggest crooks in the tile business. First off, you can walk into their showroom and walk around for an hour before anyone even acknowledges your presence. If you get anyone to answer a question for you, they will give you a vague answer while they are walking away to go take care of something else. I was given incorrect information about a tile only having one color available when in fact there were many more. They just didn't have any other colors in stock. They will tell you they have something in stock when they don't. Sometimes they have half of the amount you need and tell you that the rest is in their warehouse when in fact it isn't. This causes you to wait for the rest of the order to come in which usually takes weeks. If you buy something that they have in stock they tell you that you can return it. However when you go to return it they try to give you less money than what you paid. They do have a lot of tile in stock but you can find any of the tiles they carry at more reputable stores and usually for less money. These guys think they're the only tile store around with their attitude. Avoid this place like the plague. read more