I came in the store in need of a tool to open my watch to replace the battery, I had already bought…read morethe battery myself just wanted to see if he would let me borrow his wrench for 30 seconds. He proceeded to tell me no, he's in business to make money and "you don't go to a mechanic and ask if they could take apart your engine for free." I asked how much he said 18$, I said okay, (again all I needed was the watch case wrench to open the watch, takes 30 seconds) he said I can't do it today you can pay and leave it here, I have all these other customers that came in here before you (pointing at the watches on his counter.) I left the store with a bad smell in my nose because it stinks in his store, and a bad taste in my mouth about his attitude. I went down the street to harbor freight and bought the tool for $5.27 to do it myself. Had he of had a better attitude there is a much higher chance I would come back when I actually need my watches fixed versus just a simple 30 second borrow of a tool. I would have even paid the 18$ to borrow the tool but his customer service is absolute doggy doodoo. Would never ever ever come to this man's shop.

Excellent customer service. The owner Bill went above and beyond to fix a watch after it was…read moredamaged elsewhere. He even helped get us a refund from the previous company. Really grateful and highly recommend.

Great quality of care taken with every clock , stands behind his work and goes above and beyond.read more

I had Steve look at a 125+ year family clock from Austria that had fallen off the wall a few years…read moreback. It took some time to get it right. But these guys know their stuff and nailed it. The clock runs perfectly now. Its super accurate. And they stand by their word to get it right. Thanks Steve! I would highly recommend.

I do not recommend this business. Horrible experience and was ripped off. I was told $275 with a…read more$100 upfront ... when I went to go pick it up they wanted another $125 more than quoted . I took my clock in for repair . He got it going , however it does not keep good time it runs too fast . I took it back in 3 times and it still doesn't run properly. Not to mention the communication between his help ( wife) in the store and the owner is terrible ....No wonder they are closing .

If you are looking for honest and highly capable help with your clock, Larry is the one! Helped me…read morefind out - within just a few minutes - the condition of my clocks and what it would take to get one back up and running . Highly recommend.

I was not impressed. The vendors were friendly but every time I needed something there was no one…read moreat the the desk. Reminds me of other businesses who don't have a dedicated staff member to stay the counter.

Many things to look at but the best part was the rock and mineral booth. Great selection with…read moredecent prices, and I really enjoyed talking to the attendant, Steve Powell. So glad I stopped by.

I've been wanting to check this spot out for a couple years, and I finally made it out today! So…read moreglad I did. They've got a ton of great gifts - Maileg is my favorite kids gift and I'm so happy to find another local shop that sells it! Between that and the Frasier Fir candles I could find something for almost anyone. It's a beautiful store and the gal working was very friendly. Antique prices were quite high. It was a beautifully curated collection though.

Oh wow I love this shop! I'm all about antique and vintage old European designs and Maison Blue…read morelives up to expectations. Last time I was here I explained exactly what I was looking for and on their last buying trip... they found it! And it is gorgeous!!! I know the photo from the back of my car doesn't do it justice, but believe me when I say it's perfect!

Great customer service. I had a bracelet repaired and sized here about a year ago. Neil did a great…read morejob on it. Took it in today because the clasp hook got bent. I told him I would come back for it later. He took the bracelet and fixed the clasp, but told me it was worn and that is why it bent easily. I was in and out in 5 minutes and there was no charge. Thanks Neil, great customer service.

Fast, friendly and reasonable. Very professional. Great…read morestore to business with. It's nice to have true craftsman work on your jewelry.