Great quality of care taken with every clock , stands behind his work and goes above and beyond.read more

I had Steve look at a 125+ year family clock from Austria that had fallen off the wall a few years…read moreback. It took some time to get it right. But these guys know their stuff and nailed it. The clock runs perfectly now. Its super accurate. And they stand by their word to get it right. Thanks Steve! I would highly recommend.

It turns out it took only 7 months to get my watch back and not 11 as I mistakingly said…read morepreviously, still late beyond reason. Considering the two week to a month timeframe he gave me but sure. Only adding this because Anthony has called me to attempt to get me to take down my review by claiming I was making "defamatory comments." Do not go here please. If you think I'm lying and you like this business then be my guest, but to anyone else just go to another place.

Talked to Anthony on the phone for around 20 minutes and he had some great insight and advice to…read moregive. Very well spoken and knowledgeable.

I would not take my clock here. I had a grandfather clock that needed repaired. You can't leave a…read moremessage, you have to text him. I got one response 4 days later. He asked a question and never heard back from. Sent another text 4 days ago and no response. Must be nice to have much business you don't have to worry about new customers. Called another clock company this morning and someone answered. She answered all of my questions and even tried to find repair shop in Montana. No luck, set up in house repair visit for next week. Expert Clock repair understands customer service.

Over the last few years, I have had QT service many watches and my grandfather clock. Six monthes…read moreago Ray replaced the works in my grandfather clock. Three weeks later, he had to come back as the middle weight was not dropping right. He came out and fixed (?) it. In February I was moving the clock and the middle weight came loose. The clock repair was supposedly still under warranty. I called and emailed numerous times and have never received a response. Finally out of frustration, I called a competitior aand got it fixed! Not good customer service. It seems to have shifted with Jamie becoming more primary.

Took my wife here to browse around. Nice collection of knick knacks. Picked up some ceramic horses…read moreat a fair price. Also offer a veteran's discount. Everyone I spoke to was extremely warm and greeting.

I was not impressed. The vendors were friendly but every time I needed something there was no one…read moreat the the desk. Reminds me of other businesses who don't have a dedicated staff member to stay the counter.

David, our Rolex Specialist, went above and beyond for our special orders. My husband couldn't…read morehelp but buy another beautiful piece of jewelry from them. The quality and customer service is the best in Idaho!

I had a unique request and they fulfilled it within 10 minutes. I had a special piece of jewelry…read morethat I did not want to leave and be without and they made that possible for me. Everyone was kind and what a beautiful jewelry selection. I saw a couple pieces that I want a closer look at so I will be back. Thank you so much for making my day!

I was excited to order a wedding band for my future husband. I had a ring that I was trading in…read more When I ordered it on a Saturday and told I would get it within a week, I was looking forward to it. Instead, by Tuesday the ring doubled in price but my trade in stayed the same value. I was told, "sorry for the confusion". I know the price it said on Saturday. That was not confusion, that is bad business. I'm glad I was able to get my ring back, will not return to Diamond Girls.

Amazing experience. Lisa designed a necklace using extra diamonds from an unused wedding set…read more Turned out beautiful. Lisa was so easy and fun to work with. When I picked up the necklace my partner told me to pick out a birthday present. This was such a fun experience. Diamond Girls has the best selection of rings they designed. I highly recommend them.

Rare finds, rad vintage, selection... there will always be more than I can afford but nobody is…read morethere to physically restrain me from looking

This is where you get that old jewelry or coins changed to cash. I dealt with Delaney, and she was…read morebeyond awesome. She's fair and knowledgeable, and that means something. Rosehill Coins and Jewelry can't be beat especially for the value. If you want gold or silver, they have it, and some extremely beautiful jewelry (also Delaney's specialty) I'll be a customer forever.

I looked four different jewelry stores in the mall for an engagement ring. Their displays were…read moreokay but nothing spectacular as far selection to look at. My last stop was Morgan Jewelers. What a fantastic display case and selection of rings in them. The staff and manager are the best! The know their diamond rings and how to work with a customer to find what they like at a reasonable price. They are willing to work with you to find the right ring. I am pretty sure that my girl will love their engagement rings. I picked out one that I believe she will love.

As time goes on, more and more stores lack The customer service experience. Not true with Morgan…read moreJewelers. I have passed this store so many times without bothering to go in. This particular day I was looking to have my diamond ring cleaned. Embarrassingly, it's been many years since I've got it cleaned. My hubby and I went in and asked them if they did that type of service and how much would it cost. A very nice man named Josh took my ring and really checked it out under a monocular. He said that he could clean it right there in the store and that there would be absolutely no charge. Whoa? Really? Free? We of course jumped on that and loved the results. My diamond shines ever so brightly and I am a happy customer. I then decided to shop their jewelry case. I was surprised that their jewelry is just stunning. They do run sales from time to time. The sales girl Jessica was patient, knowledgeable and kind. I did not end up buying jewelry today, but I certainly will be back. Thanks Morgan Jewelers for bringing customer service back.