Absolutely the nicest and best experience! No presure just precession . This is a well trusted and…read moreattentive jeweler

Very knowledgeable jeweler. Great Customer Service with a smile. Repaired the prongs on my diamond…read morering and returned it to me sparkling.

Greg is a good honest man . And he knows the jewelry business up and down and sideways ! He's kind…read moreand helpful to all his customers !!

I used them for appraisals for my insurance. I became nervous of the value when I started looking…read morefor the same quality of diamond for the amount he valued so I took it to another jeweler. It came back over $10k more. I couldn't have replaced the diamond for the value he quoted. I don't have any experience with them on purchasing of jewelry but I strongly warn anyone against anyone using them for appraisals.

I went here to get my ring resized. When I got it back, it was extremely small and obviously the…read moreincorrect size. The staff said the young man who sized it for me did it incorrectly before they shipped it off. They shipped it back, then called me back several weeks after to say they could no longer resize it due to the type of ring it was. I pushed and said that they needed to correct their mistake. They then agreed and fixed it, but I had to wait even longer to get my ring back. When I finally picked it up, they refused to give me a discount for the inconvenience, even after I called corporate and they talked to the manager. Honestly, I was nervous to go to Zales, and this just confirms I'll go to a more reputable place that knows what they're doing in the future and properly trains their team.

The Bristol TN store is fabulous! The staff are all so friendly and knowledgeable. It's a large…read morestore with a big selection of jewelry. They had their more you buy the more you save sale recently. It's the best time to buy to get a good deal. I'd recommend checking them out soon! V-Day is coming. I picked my gift.

Had a stone replaced in a ring and they went above and beyond to find the perfect matched color. I…read morealso had some bracelets repaired and they did a beautiful job. . Great store and great friendly people.

What a gem of a find (Pun intended). Candice is extremely talented with her custom jewelry…read moredesigns. I was quite impressed with the selection she had, I couldn't begin to list all the gems, minerals, and other precious metals she had throughout the store, buts there's plenty. Don't be shy, if you don't see something on display, I'm confident she can create it for you. The store was busy on my visit, so take your time to check everything out and take a few minutes to hang with her super cute Boston, Toby!

I was looking for a single-pearl necklace to wear in memory of a dear friend. I stopped here on a…read morewhim, after visiting the cemetery. The staff were very patient, showing me every necklace they had they met my description, until I found just what I wanted. I now have a Pandora pearl collier necklace, and am very happy with it. I looked it up when I got home, and the price was more than reasonable. "Highly recommend".

While looking at wedding rings and wanting a specific setting and design, I was told to go to the…read moreJewelers Bench in Elizabethton, TN. All of the staff and owners were very helpful, knowledgeable and patient with us. I did not want to be led away from my vision and with lots of help , research and support, my vision came to life and we are thrilled with the results. We purchased both rings from the Jewelers Bench and couldn't be happier. I have already returned for other purchases and will continue working with them!