Customer service is phenomenal!! I can't say enough about the great service that Ms.Joyce provides…read more I used the WASH and FOLD service. They offer a $10 reward card on your first visit...Ms. Joyce and her team keeps the machines and facility clean. I left to get lunch , Ms. Joyce called me to let me know not to worry she put my things in the dryer and to take my time getting back. The payment card makes it very convenient. Thank you Mr. Dwayne Bohanna/Owner for Ms.Joyce she's a jewel.

I am highly allergic to cats and the location, on Percival road has a few inside the establishment…read more I told the attendant that I was allergic and she apologized. I could have said, "Don't apologize, get the cat out of the building " however, Earl wasn't listening to her anyway. I took my clothes outside and folded them in my car. I really like this place and will give my cards to someone who doesn't mind potentially having cat hair in their freshly washed clothes.

Great service, great work, fair price. Quickly diagnosed and repaired my dryer. Will definitely use…read moreagain.

I called Midlands Appliance Service on 12/10/2024 regarding and issue with my Whirlpool Dryer. I…read morehad previously called Sears Appliance Repair (Sears Home Services) to come out and fix my Whirlpool dryer. It would not rotate or start after you hit the power and start button. Sears was very easy to schedule a call and I was surprised when I went to the internet and found that they were available the very next day. All seemed great. The technician opened the top of the dryer, hit the power/start button and heard a click from the control board. Dryer wouldn't rotate. He immediately said "The board is bad". He looked up the part and said "We don't carry the board and can't get it". My wife said "So what are you saying, we have to get a new dryer?" He just shrugged and said we could probably find the board on Amazon. So we looked up the part and he said that it would work. I have an electronics background so I told him I'd order the board and put it in. I said if it didn't work I would call them back. I got the board three days later, put it in and it had the same problem. So I called them and got their voicemail..said I needed them to return. I get a voicemail response that they would be out the next day. They never showed. This went on for a whole week, one day after another...with them telling me they'd be out and then not showing. Finally after four days of this I called Midlands Appliance Service to see if they could come out. I spoke with Steven Woodlief and he said if I'd called him 3 hours earlier he could've stopped out then. I told him the problem with the dryer and he said it was crazy that they didn't check out the thermal relay or switches or anything prior to jumping on the board being bad. He explained where the thermal relay was located and told me of a YouTube video that would show me where it was. I took the front of the dryer off, found the thermal fuse and checked it for continuity. It was open. I went out and ordered the fuse the next morning for $8.16 and replaced the fuse. It's been working great ever since. So no, I did not have to use Midlands for an actual service call, but the help Steve gave me was above and beyond the call of duty. This is what a good service organization should be like. I have gone to Better Business Bureau, Comsumer Protection Agency and my bank in order to try and refund the $129 bad diagnosis and service Sears Appliance Repair gave me. They do not have a live person and no matter what you call you can only get a voicemail routine that sends you back to the beginning. They do not have a phone number, and their address is listed as Sears in the now defunct Sears building in Columbia Mall. Take heed. Never use Sears Appliance Repair, but take your business to Midland's Appliance Service instead

Jerry does quality work at reasonable prices! My family has taken our shoes and handbags to him for…read moreyears!!

If you need some shoes repaired, this is the placeyo go! Jerry repaired my wife's boots and she…read moreloves it.

I would argue that this is the best UPS store in America. I come here more often than I care to…read moreadmit for returns. I love their other mailing services as well. I don't know if any of you have seen the state of the local post offices but this UPS is the way to go.

Excellent new UPS store. Staffer was courteous and helpful to everyone - whether the need was a…read moresimple mailing return, more complicated reboxing of a damaged item for mailing, and notarizIng a document on a Saturday. Clean and well lit store in a small storefront block in larger somewhat desolate shopping center lot - turn in at the light at Murphy Oil & Gas.