I would love to give a tremendous appreciation to the service team especially Carl. They had great…read morecustomer service great communication and timely service. I was greeted at the door with big smiles from the team. I really felt the joy of the Carl happy to help. Carl was amazing up front and honest which rear.. JT Kia great job on hiring Carl and your service team! Sign Tiawanna Johnson a extremely happy JC Kia customer!

After seeing that this dealership had the used car I was looking for, I called and spoke with a…read moresalesperson named Tristan. I explained that I felt the car was overpriced because I had been comparing it with several others. She told me I could come in to try to negotiate. When I arrived, there were three salespeople standing outside. One asked if she could help me, and I told her I had just called ahead. She took me into her office; however, she never offered her name. She took my information and then disappeared twice for extended periods of time. She asked if I wanted to complete a credit application to see if I qualified. I explained that I wanted to see the car first. She eventually brought the car around, opened the door, and asked what I thought. She did not offer a test drive--I had to ask. , She said I could only drive it to the dead end because the car had not yet been detailed. When I returned, I told her I did like the car but once again explained that it was overpriced and that I had $5,000 in cash. She said she would need to speak with her sales manager. When she returned, she told me that he wanted to speak with me directly. When I went into his office, he sarcastically asked if I was "trying to get a car with an engine," and another sales representative laughed. I again explained that the vehicle was overpriced due to its excessive mileage (233,000 miles). He asked if I wanted to finance, which I clearly stated was an absolute no. He then looked up the car and said it was coming up at $4,600, but with taxes the total would be $5,500. Once again, I explained that I only had $5,000. As a result, the dealership lost a deal over $500. Combined with the unprofessional behavior and overall experience, I would advise others to proceed with caution.

I recently attempted to get my son covid/flu test. However, when I arrived at the store, I was…read moreinformed that they cannot administer this test. When I asked for clarification--whether they were not taking walk-ins or not offering the test at all--I was simply told, "The pharmacist said they can't do it." At the moment I was on the app looking at the next available appointment which was 2:30pm. I had no problem making the appointment but I didn't want to drag him back out if they couldn't proceed with the testing. If this location does not provide the test, why does your system allow customers to schedule appointments there? This caused unnecessary inconvenience and confusion. I looked up another store and called to avoid the same issue. I will find a new pharmacy because there was zero compassion or clarity while I'm standing there with a sick child.

Cashier instructed me to double bag the items because I asked for them to be double bagged. Cashier…read moreinstructed me to take the items out of the hand - held basket, which was right in front of him. Cashier instructed me to "cooperate," because it was "the least that I could do." I calmly replied that "I don't work here, and that I won't do the job for for you." Cashier then unleashed a deluge of profanity at me, including "Fuck," "bitch ass," and the N - word.

I had a very frustrating and disappointing experience with this location. I brought my vehicle in…read morefor brake work, and during the process, the technician damaged the caliper piston by improperly twisting it back into place. The store manager, Chris, was upfront about the issue and mentioned they were working on sourcing a new part. When I inquired about a rental due to the delay (which was caused by their error), Chris said he wasn't sure about rental options but gave me the number to their corporate office. After speaking with Elvin at corporate, he offered to arrange an Uber home and said the part should arrive by Monday. When I asked Chris about the Uber, he said he didn't have the app. I offered to order my own ride if they would reimburse me, and Chris agreed, saying they would also cover the labor due to their mistake. However, communication and consistency quickly fell apart. On Monday, I was still told the part hadn't arrived. I reminded them that I had already missed work due to this delay and again requested a rental. This time, my request was escalated to a regional manager, Craig, who took a different tone. He seemed more focused on shifting blame, suggesting the issue was caused by old brake pads. I informed him that I had new Brembo ceramic pads installed at Mavis less than a year ago, and I had photos proving their condition. After some back-and-forth, he said he would push the rental request forward -- though it seemed more like appeasement than actual action. When I finally picked up my vehicle on Thursday, I was surprised to find I was being charged for labor, even though I had been previously assured this would be covered due to their technician's error. Just 20 minutes after leaving the shop, I heard a noise and discovered one of the anti-rattle clips from the front brake pads had fallen off due to improper installation. I returned to the store, and instead of taking responsibility, the manager blamed the issue on the age of the clips, saying I should have bought new ones. This experience left me with serious concerns about the quality of workmanship, internal communication, and customer service at this location. I gave them multiple opportunities to do right by the situation, but instead, I received shifting stories, blame-shifting, and ultimately more inconvenience and cost than I started with. I would strongly urge others to think twice before trusting their vehicle with this shop.

I had a flat tire on a Sunday and this was the only tire store open. They ordered me new tires,…read morebeat a competitor price and treated me like a queen. I cannot rave enough about the great service and kind and fair people working here! Go here for any car service!

Our experience with Chris and Lacey Rowe truly was 5 star. From our first conversation on, they…read moremade us feel as if we were their top priority. Lacey and Chris were very professional, but they never made us feel rushed or pressured. They emailed us multiple listings before we met so they could get a feel for our needs and preferences which helped our time spent walking through houses more targeted and efficient. Being new to the area, we really appreciated all the information and time they spent educating us about the schools, shopping, good places to eat, traffic tips, etc. They are adept at using current technology to assist the needs of their clients. In fact, the house we ended up in we first previewed via Video Chat (Skype). Also to mention, they were able to negotiate a most reasonable price to help us close the deal.

There's no other way to describe Lacey and her team other than saying they are simply the best!!…read moreNot only was she professional and responsive at ALL times, she was also very aggressive and got us to close on our house quick. She works hard for her clients, explains everything well, is very knowledgeable, and goes the extra mile. I would recommend her and her team to anyone seeking a home whether it be your first time or not. We look forward to working with her again in the future!

This company is through my warranty company. My washing machine went out and they were the ones to…read morecome and fix it. My first appt, I was disappointed because it was cancelled and I was not notified. 2nd appt scheduled, Sherrod came and diagnosed the issue. The part had to be ordered, and he came to day to fix it and we are back in action. Sherrod was nice and respectful and did his job very well. Thanks again cause I missed my washing machine lol.

Will never use Sloan Appliance Service. We have a Frigidaire refrigerator that was two years old…read moreand the alarm was going off as if the door was open. We contacted Frigidaire and they stated we had to use Sloan for the warranty work. Called Sloan stated what was going on and that it was through Frigidaire warranty. It took a couple of weeks to come out and look at. After diagnosing the issue they stated it would take 4 weeks for a part to come in. I never heard from them and when we called that stated they didn't order the part. I had to call another appliance company to repair my refrigerator. Sloan is now billing me a service call because they state it was not under warranty and they didn't work with Frigidaire on the matter.

Great job have used Dan for about 7 years. Very professional…read morehighly recommend knows the business well .

After owning my 06 4Runner for only a month, I damaged the previously pristine front bumper by…read morehitting a concrete post in my parking garage. There was NO way I wasn't getting it repaired. I got a couple estimates from a couple shops around the area (one body shop quoted me $600+ labor to replace the bumper). I also requested a quote from Newlook. I got the quote within 24 hours and set up the appointment right away. Price wasn't cheap, but totally worth it in the end. The level of communication and customer service that Dan and his team provide is unsurpassed. He laid out every step in the process for me, and the results speak for themselves. I ended up going with the premium service, because like I said, I wanted that bumper to be just as pristine as when I bought it. I'm glad I did! I highly recommend Newlook Body works for any imperfections in your vehicle. If I ever need work done in the future (which I hopefully won't), I would not hesitate to reach out to Dan again.

Lafayelle Basnight, Manager of the Lexington Branch was able to start our New Year (2026) off right…read moreby getting Samsung to provide my wife a brand new screen FREE for her ZFlip5 Phone. Samsung's $200 screen fix promotion was not set up right in the system causing us to spend six hours on the phone and ultimately drive to Lexington, South Carolina from Augusta, Georgia. By paying attention to what we had gone through and uncovering Samsung's bungling of their promotion, Lafayelle secured us a brand new screen for FREE! Thank you Lafayelle, and Happy New Year, Sir!

Fast, Cheap, and Quality work. I'd go back, though I hope I never have to. It took less than 45…read moreminutes to replace my iPhone screen.

The team does a good job. Your oil is changed without a mess . You're seen in a timely fashion and…read morethe pricing is cheaper than a dealer . Plus it's done in 10 mins . You don't have to give up the use of your vehicle for the whole day like you would with a dealership. The team in the shop have good symmetry and apparently enjoy working with each other . Of course they are on top of their game while providing you service .

I move to SC exactly 6 weeks ago. I couldn't get the Lincoln dealer to answer the phone so I…read morethought I'd try this oil change location. They did not put my oil cap back on. My Lincoln has smelled like burning oil ever since. After telling me he'd give me a refund for my troubles...the manager didn't do as he said he would and didn't reimburse the $25 filter. He will never get my business again. The ladies that did my oil change were too deep in personal conversation to care about safety or accuracy. Do NOT patronize this business. Not only will they not take care of you, but they will gaslight you. No one ever called me back. Horrible customer service and experience. RUN...don't walk away from this business. I have oil burn smell every time I stop. Ron was the only good thing about this experience. Mack and the owner are a JOKE!