We were told "pack your bags" and threatened with a lawsuit as a result of our original Yelp review…read more(see attached screenshot below) Not feeling comfortable living under such an unprofessional landlord we mutually agreed to move out 3 months prior to our lease expiring. As of this writing our $2,825 security deposit is being held hostage until we sign documentation acknowledging water damage to the unit below Our unit was inspected the day after the incident and no concrete proof of us causing this damage was found only allegations by the landlord claiming we acknowledged flooding our bathroom to his mother and employee (which is not true). We are competent and responsible enough as a couple to not flood the very place we live in. The incident was caused by a leaky faucet for which we had a work order: https://pasteboard.co/HonyLF8.jpg Images from the day of move-out inspection (no water damage, suggesting no flooding) 1. https://pasteboard.co/Hons6p4.jpg 2. https://pasteboard.co/HonshBj.jpg 3. https://pasteboard.co/Honstl9.jpg 4. https://pasteboard.co/HonswE6.jpg 5. https://pasteboard.co/HonsAal.jpg 6. https://pasteboard.co/HonsDCd.jpg As a matter of principle will not sign any such documentation

We found The Hammel by doing a simple Google search for luxury apartments when we were looking for…read moresomewhere to live in Westchester, and I am so glad that we did. We looked at every 'nice' building in New Rochelle, and this was hands-down the best one. When we came to see it for the first time, not only did Tony show us three different apartments in the two buildings, he also showed us all of the restaurants, bars, etc. plus the metro north station (4 minute walk) on a map, further encouraging us to live in the area. We have been living in the Hammel a year now, and it has been a dream. We've rented at multiple buildings over the past ten years, and this has definitely been our best experience thus far (moving in and living). The lobby is absolutely beautiful and always pristine. Marie is always putting out cookies for tenants, watering flowers, and running around making sure the place is perfect. She even brings our packages right to our doorstep (never a lost/stolen package in a rental building is a first for us!) There is a very nice little gym on the first floor with 2 treadmills, an elliptical, and a bunch of weights machines. Plus a giant CLEAN garbage room, covered/secure garage parking, and a dog walk. It is super easy to get into / let friends and delivery men into the building - they have instituted a system where when your door bell rings, you can hook it up to answer the door on your cell phone - how cool is that!! They have a HOLIDAY PARTY every year at a local Italian restaurant with a buffet and an open bar. Such a nice way to celebrate the end of the year and meet the neighbors. We made great friends in the building at that party. Our apartment is so spacious, always quiet, and OMG the closet space. Washer/dryer, giant sound proof windows, personal hot water heater, crown moldings, gorgeous hardware, and a chandelier in the middle of the kitchen! The elevator and hallways are also giant and well-lit. Moving in last year was a cinch, and walking in and out every day is a great experience. This building is pet friendly, but you'd never know it. It's kept SO CLEAN. When we adopted our kitten Poe, he was welcomed into the Hammel with open arms. I can't possibly recommend this building / management company enough. They are doing great things for the community. Please don't hesitate to reach out if you have any questions about the building and/or neighborhood!!

Grab a drink, you're in for a long one! My partner and I have been living here now for 3 weeks…read more Before writing a review, I wanted to ensure I had a "real" experience. Now, let's start from the beginning... We started to look at this property in July. Getting back to us was a bit delayed. However, after getting into the building we quickly realized that safety was a top priority to this company. So they delayed tours a bit (from our POV). They didn't want any injuries to occur while touring, due to ongoing construction (definitely worth the wait). Shaun and Anissa are a tag team of perfection. They were informative and patient during our tour, they answered all of our questions, and provided us with ample support. After our tour we continued to have "concerns" about the layout of a few different units. Anissa continued to accommodate us and let us tour time and time again. Now the units.....they are amazing!!! Each one is unique, from the layout, to the finishes. Needless to say the finishes are all high end. The building itself is stunning. One of the bigger, and well equipped gyms I have seen. There is an adorable zen garden on the lower level, and the rooftop....the rooftop is perfection. On a clear day you get the most beautiful views of NYC. The pool area isn't opened yet, but it's such a beautifully curated space. Makes you feel like you are at a resort. There is also a pub on the main floor, it houses a pool table, fire place (electronic), and bar tops. It's a comfortable spot to hang with friends, or read a book. The area....so many walkable restaurants in the neighborhood less then 5 mins away. If you want to take a nice 10 min stroll there is a Starbucks. 15 min walk will get you to cross county shopping center (I actually mapped these out haha). For the commuters reading this, the metro north is literally 3 blocks away! Now let's get to the move in process....to sum it up....FLAWLESS. All communication was completed electronically. The management team does a phenomenal job at detailing the cost of everything. The Bozzuto company is also very transparent. There's no guess work or confusion regarding what you are paying for. On move in day Shaun did a walk through of the space with us, and took notes on any concerns we had (literally zero concerns for us). All moved in.....now three weeks later, we are beyond pleased, and we feel right at home. We have met the manager here, his name is Mo, and he is involved, and proactive. He will round with his team. Always inquires if there are any concerns they can improve on. Willing to fix all issues, no matter how small and trivial they may be. Now I know reading this you are probably thinking "it's a new building what issues could there be??" Well let me share some troubles we have had. Our washing machine was giving us an error message and wouldn't work. Mo ensured this was a top priority to fix. At this point we met the maintenance crew, Brian and Frank are AMAZING. They respect your space, clean up as they go, and leave maintenance update cards in your home if you permit them to enter when you aren't there. Our stove wasn't leveled, which made cooking a bit hard, Brian and Frank came right away and fixed this. Now that the building is open and ready to run. 42 Broad has employed a new sales and marketing associate named Janete, and a concierge guru named George. In our opinion, they are seamless fits in this team. Janete is informative and kind, just like everyone else, she is always smiling and willing to help. I see her touring all day and she's always in high spirits doing so. George is one of a kind, he is the perfect start to the day when you come off the elevator, and a nice welcome coming in from work. He is professional, and takes his job very seriously. I know this was long, and I hope you stuck around to read it all! Now come tour and be our neighbor!

Shaun is the assistant manager over at my new building and he's hands down the best community…read moremanager I've experienced in the last 15yrs of my life pertaining to customer service. He took his time explaining every aspect of the building. I had a few options prior to this particular building but Shaun made me feel at home. Since my move in he has been there anytime I needed help. Thanks for the professional hospitality. New York City Needs more managers like Shaun. thanks.

Had wall outlets with USB ports installed in, like, five or ten minutes. Their electrician was FAST.read more

I am an old friend of Carmine the owner. I called on Christmas Eve as my daughter had an electrical…read moreissue in her apartment. They sent someone right away and resolved the problem. The tech was great and figured out the issue within the hour. Thank you Lippolis Electric!

Lived in 1 Bank Street in West Village for 2.5 years. Super is responsive and the launch of an…read moreelectronic payment system and to request maintenance much easier. Plumbing is always a problem, but building is well maintained, kept clean, and laundry room is functional. Agree the management is hard to get ahold of by phone or email Left questions about lease renewals unanswered until 45 days before lease ended (legal is 90 days notice for over 2 years) and resulted in a massive rent hike after pandemic deal was eliminated. Only until I sent around 10 messages to both Vridiana at the leasing dept and the nonexistent point-of-contact building manager Ronald Cromwell notice that I was moving out and jumped to making sure we exchanged keys. Really slept on getting a new tenant in (aka lost rent) in a high-rent and desirable neighborhood. Whoops. Been now 6 weeks and ignoring requests for security deposit or even an update. Will have to file complaint with DHCR to try to get a response. Scammers only notice when their hair is on fire. Proceed with caution.

Direct Management Company allows super too Stored the garbage inside the building where it creates…read morean odor that goes directly into the laundry room and occasionally ends up in the lobby. There is no proper ventilation in the laundry room. There is a oder that can make an elderly pass out. It become so stuffy and hot in there that you don't want to spend no more than five minutes down there. It smells like mold and garbage until you do your laundry then it is masked by the laundry smell. management also decides to rig the lobby door instead of changing the keyhole and fixing the lobby door the proper way If you ever have a leak or mold problem in the wall they don't fix it they just put plaster and paint over the problem area. Soon after they paint over the problem it comes back ten times worse and you get tired of complaining about it. They'll shut off your water without informing you, as well In the winter they'll turn off the heat. Mrs. Isabel Negron will ignore your lawyers letters, however harass you through emails after asking her to stop. They have a Super name Alex that will act nice with you then go gossip about you. If he has a off day he'll try and speak to you in a nasty way. The management and staff are nasty and it's not a place where you want to rent out apartment unit from. Direct property management 1 ) property Manager Isabel Negron Refusing to accept or otherwise acknowledge proper payment of rent 2. Super Failing to perform maintenance tasks in a timely and responsible manner. when Alex feels like he establish a relationship with you. he thinks is cool to him to uses the N-word a lot 3. On garbage day garbage is thrown on the sidewalk were skunks are all over the place scavenging through the garbage in front of the building down at the corner of the building. Garbage is stacked on the side of the building. 4. During the winter super does not keep up with salting the garage driveway where he also keeps trash stacked up. Rats running all over the place 5. On every floor you have doors that are peeling paint the ceiling peeling paint elevator door peeling paint. 6. Lobby door broken and rigged 7. Bad plumbing in the apartment 8. Sometimes there's no hot water 9. They Damaged our bathroom floor and sink where they did not repair it properly. 10. Management will instigate situations between tenants. 11. Laundry machines are never clean 12. Overprice small parking garage. 13. They want you to have a high credit score to pay for a Overprice small apartment. With thin wall. It seems like you're living with your neighbor.

I was looking for new exterior shutters for my house and was referred to Juan at Pelham Lumber…read more Juan explained our options and we decided to get composite shutters. He told us how to measure the window and when I called him with the exact size he said he would have prices the next day. I also checked prices on the internet. Juan called the next day with a great price and they were in stock and I could have them in 2 days. That was my first experience with Pelham Lumber and they were great.

Being a human, I understand that some places have bad days and may receive poor reviews that do not…read morereflect the true business work ethic. Some of the Yelp ratings for Pelham Lumber do NOT reflect the quality of service and knowledge that Pelham Lumber staff provide on a regular basis. More than ever, during COVID, the employees are hyper-vigilant about customer care and safety, taking precautions to provide excellent service while adhering to state guidelines. Their staff are helpful and polite, providing assistance where assistance is needed. They spend time (at a distance) explaining solutions and how to improve quality within your projects. Kudos to a well run Pelham Lumber business that cares for their locals. Five Stars from me!

The office staff seems to be of the highest level of incompetence. They can't seem to figure out…read morehow to solve the most basic level of issue. Such a key fobs constantly resetting . Mind you they charge the highest market rates of rent for these apartments but management operates as if this NyCHa housing or something. Walking around and to the building dog waste is everywhere including walking through the entrance and the hallways and elevators. This is supposed to be a luxury building but again as evident in the comments repeatedly management is part of the problem. They building stinks and even living in the higher floors you smell garbage. Because once again management can not seem to manage the issues causing such. They act so incompetent when ever an issue is brought to them as if they don't know how to solve the issues of the job they were hired for and on a constant bases having to reach out to folks about their heads to get simple issues resolved. The building has so much potential to be great but they seem to constantly hire the most incompetent managers that make living here a dumpster fire. They barely gotten the trifling rich infestation and dead body smell dealt with. It's down right pathetic and pure laziness of the office staff that makes this building such a disaster to live in.

DO NOT MOVE INTO SKYLINE NEW ROCHELLE…read more My experience here was beyond frustrating and unprofessional from start to finish. I worked with Alexandria Fleitas, a leasing specialist with only one year of experience, and it was clear she lacked knowledge of the process. Every time I had questions about the property, she would huff and puff as if I was bothering her. Instead of ensuring the apartment was ready, she was more focused on rushing us into a unit that was not move-in ready. The old tenants moved out on 9/17, and Ms. Fleitas originally gave me a move-in date of 9/25--a completely unrealistic turnaround. When I told her the window was too small, she brushed it off, saying "we have professionals who can get this done quick." Of course, she later admitted the apartment wasn't ready and pushed my date back to 9/30, which forced me to make last-minute changes with my movers and furniture company, costing me extra money. I specifically asked for a walkthrough before move-in. On 9/29 at 10 AM, Ms. Fleitas took me to the unit and told me maintenance had already done their "final walkthrough." The apartment was clearly not ready--chipped paint, crooked cabinets, bent closet doors, peeling ceilings. Yet she insisted I move in anyway and just fill out an inventory sheet for the problems. That was completely unacceptable. I requested to speak to her manager, Matilda Kamara, but was told they were both "too busy." When I finally did meet with Ms. Kamara, she provided no solutions. Later, I came back with my wife and did another walkthrough with Ms. Kamara and Maintenance Supervisor Mike. Even Mike admitted barely anything had been done and apologized because he wasn't in charge of that unit. Meanwhile, Ms. Kamara sat there with no real answers but still insisted I move in. At that point, I knew this property wasn't right. Between the unprofessional staff, rushed and poor work standards, and the condition of the apartment, there were too many red flags. To make matters worse, they wanted $3,600 for a unit with old appliances and sloppy preparation. I demanded my deposit back and declined to move in. On top of all this, other tenants even warned me about roach infestations in the building. Photos are attached to show the condition of the apartment. This was an exhausting and disappointing process. Skyline New Rochelle is unprofessional, disorganized, and not worth the money. I strongly advise anyone searching for an apartment--stay far away.

Amazed by the world class facilities and the top notch designs both interior and exterior. This…read morerevitalizes New Rochelle and brings forth a new definition of luxury. Great view of Westchester area and peaks of NYC from the zen outdoor patio. I'm 99% finalizing my lease, can not wait to officially be a resident at The Standard!

From the owner: The Standard is lavish living in a city that always keeps up. Each apartment is designed to high…read morecriteria for the comfort and enjoyment of every resident. With choices of studios, one-bedroom, and two-bedroom apartments, you will find the perfect living space for you. All entirely new apartments are equipped with stainless steel appliances and quartz stone counter tops. Every apartment is thoughtfully designed with floor-to-ceiling windows, providing plentiful natural light and extraordinary views of the Long Island Sound. The Standard features an exclusive rooftop patio that brings beautiful views of New York City, sunrises, and sunsets that are not to be missed. All residents have access to not only a fully-equipped gym, but a fitness lessons room where residents can learn and support each other's healthy lifestyles. A lounge area, including a kitchen, welcomes you and your guests for special occasions or to just spend quality time together.

If I could give negative stars to 3 Thirty 3 I absolutely would! I don't typically write reviews,…read morebut in this case I wanted others to have a clearer picture into what you have to look forward to if you're looking at this poorly managed "luxury" building. I've lived at 3 Thirty 3 Luxury Apartments, a Cushman and Wakefield property, in New Rochelle since it opened 2 years ago and at 1st it was fantastic, but a year in I could see the change and the decline. I can confidently say it has been anything but a "luxury" experience over the last year. The building management is horrendous, and they consistently fail to address ongoing issues that severely impact the quality of life for residents. - There are loud, disruptive parties on the roof deck that go on at all hours. Residents would wheel speakers out onto the roof deck and play music into the early morning- these are not isolated issues either. - The roof deck is often filled with marijuana smoke, and there have even been fireworks set off up there hitting residents windows. - The common areas are filthy, with pets relieving themselves in the elevators, lobby, and even spilling things without letting the concierge team know. - The lobby constantly smells like trash from the loading dock. - Fist fights in the lobby. - Consistent violations by tenants in an already challenging parking situation, 1 tenant with 3 cars (a violation on its own) one of which stays covered and takes up multiple spaces. Despite numerous complaints about the roof deck for months now, management has done absolutely nothing to fix these problems except send a few mass emails and tell me they will look into it. Brian, the building manger said he would implement quiet hours and has done absolutely nothing to that note, and when I followed up with him on another late night violation his response was, "did you call the concierge?" It's beyond frustrating to live in such conditions when the building is marketed and priced as "luxury." To make matters worse, when I asked to be released from my lease just two weeks early due to these intolerable conditions, management refused and instead reminded me that I'd have to pay thousands of dollars for breaking my lease early. I wasn't asking for much--just two weeks as a make-good for all the unresolved issues--but they clearly don't care about their tenants' grievances, only their bottom line. If you value peace of mind and professional, responsive management, do yourself a favor and stay far away from 3 Thirty 3. This building is a poorly managed, overpriced nightmare, and I would never recommend it to anyone looking for a true luxury living experience. The below pictures are not just random fun parties that happen around decent hours, all of the below have been past the midnight hour and into the early morning. I'm unable to load the videos where I'm laying in bed, windows closed, and the music sounds as if I'm on the ground level with the party-goers and I pan over to my bedside clock to show the time. This has been a ridiculously stressful process and the management team has done absolutely nothing to be accommodating or address the issue. The one thing they are consistent with is reminding me of what my contractual obligation is if I exit the lease 2-weeks ahead of my lease ending, yes, 2-weeks. This is why I wanted to leave a review letting you know what type of management this building is under. The apartments are lovely, maintenance, concierge, and the facilities team are all A++! Tenisha, Terrence, Cliff, and David are all rockstars- the rest is a huge question mark! PROCEED WITH EXTREME CAUTION there are better options than 3 Thirty 3 and if you're contemplating their sister building next door, be warned!

One of the worse application experiences ever. Despite me being promised that I'd most likely will…read morebe approved- I was indeed denied. To make matters worse, I was denied immediately after applying however they debited $520 from my account and said it would take 30-45 days to get my $500 deposit back. Why charge me for an apartment deposit if I was immediately denied? A deposit should not be made if I am not approved for the apartment. On top of this, they are sending my $500 back via check instead of back on my card. When I asked what address they'll send my check to, they started to ignore me. Very unprofessional and scammy. I will call my credit card company and report them.

Reliable customer service and great work overall! Could not be happier with the result!read more

Sam Richman did a to-the-studs renovation of my 80-year-old NYC apartment kitchen and pantry plus…read morereplastering my old apartment walls with cove ceilings and new baseboards. Rotted window woodwork was repaired. His friendly, skilled workmen cleaned up each night -- our super even complimented them. Sam kept to our detailed workplan/estimate and billed me weekly for materials and labor completed that week. Moreover, he made ingenious suggestions to install attractive ceiling lighting (it changed the whole room) and constructed a sliding cover for my ugly air conditioner. I hired him after receiving good recommendations from neighbors and seeing the work he had done for them. Sam Richman is an experienced contractor and skilled carpenter. I wholeheartedly recommend him.