So. I was sorta upset. That my "2" hour back to back appointment for cleaning and X-ray (changed…read moredentist) was going to take "2" visits due to the fact they found it needed more cleaning than could be done in 1 hour. Now the previous dentist I had. They did text to communicate when I first signed up just before covid, but, either that employee did it on her own phone. or they stopped using the service they used to use to text me. either way. they would call me for appointments. and miss me as I was at work couldn't take the call. and when I called back it would go to voicemail. and they don't seem to email. so I got a missed call during work. and by the time I remembered about it and called back they were closed. couldn't recall if I had an appointment that weekend or not but I knew I had one in Aug...... decided I needed to find a dentist that texted emailed and actually answered their phones. so. why did I give them 5 stars when they told me it was 1 visit and now I have to come back for another hour of cleaning? the hygienist.... wouldn't budge. she told me it needed more than 1 hour cleaning. and she wasn't willing to sacrifice my teeth to accommodate my demands. she got receptionist in to talk sense in to me. and when that didn't do the trick they then got the dentist in. to talk to me. and finally I just agreed. NOT because they bully me, but because they cared enough to say NO, no we are not squishing 2 hours of much needed dental cleaning into a 1 hour slot. I am happy they cared enough to stand their ground. I really liked her cleaning pace. I didn't feel apprehensive because I could mentally follow along with where she was cleaning. she rocks! dentist was awesome too. came in. made sure I knew what the game plan is. when I come back again. and what we doing to make sure I stay on top of areas. Koodos to the guy who did my X-rays. it's not easy squishing those wings in there at just the right spot. he took his time. and it went well. I felt good I didn't feel nervous. And the receptionist team were amazing I left them figuring out billing for my two insurance there was something iffy about who to bill how much or something. Hahaha. Don't forget to bill me guys I haven't paid lol Thanks guys. See you saturday for my other cleaning session.

Aa a client for several years, it has been abundantly obvious that the reception area has…read moredeteriorated big time and the level of service has fallen off to a point that I couldn't understand some of them and they would promise return calls but never would. I was over charged and it took me weeks and at least ten phone calls to get the refund. as a result I moved on and I suggested that you look elsewhere.

This place makes me love going to the dentist. I recently had to reschedule my appointments…read moremultiple times due to life stuff- they were understanding and the cancellation policy is perfectly reasonable. I have sensitive teeth and and am sound sensitive. This team has always been gentle, and has patience. They are efficient and have well detailed notes on everything about each patient. Highly recommend.

I started going to La Vita Dental, as per a friend's recommendation. My teeth are horrible - I've…read morehad a lot work done and still have a lot to do because I am very prone to cavities and avoided going to the dentist for too long. The good experience begins when you walk into the clinic and meet Sherrilyn who is the receptionist. She always has a smile on her face and seems like she really enjoys what she does. The dentist I see there is Dr. Monika. She is amazing and so is her dental assistant, Amy. They make each and every one of my visits very pleasant. Dr. Monika is not only extremely knowledgeable about anything dentistry, she's also very meticulous and will walk you through and describe every step of the way. She will do an initial consultation where they take pictures and check out the condition of your teeth. Then she'll down everything that needs to be done and the prices for all the procedures. I got my top 2 wisdom teeth removed yesterday and both Dr. Monika and Amy ensured that the extraction was pain-free and as comfortable as it could be for me. Dr. Monika also gave me her personal number in case I had question/concerns and took the time to call me the next day to make sure that I was doing well. Everyone who's asked me which dentist i go to, I always tell them about Dr. Monika. The whole team at La Vita Dental will take care of you and make this dreadful experience a pleasant one. I don't know where you can get a better dentist around here!

The entire clinic is peopled with a fantastic and friendly group of people who always seem to go…read morethe distance for you, and my dentist (Dr. Thakore) is great!

I had a great experience when I went in for a cleaning and checkup. The hygienist was careful and…read moreasked if I was comfortable as she was doing the cleaning. The dentist came in at the end to do a checkup and was quick and thorough.

Considerably better than the last visit. Still problematic that dentistry is a prohibitive expense…read morefor me right now. I would hope that as Dentists you understand oral health aligns with or derails a person's overall health. By making access difficult, it harms the strength of support Canadians contribute towards health care. It would be nice to see Dentists of Canada work to become part of everyone's lives. My hygienist was miles better today than my last visit. I didn't feel like my presence was a chore someone had to scrape through (literally). Thank you.

Kingsgate Dental is my clinic for the past few years, I always having really good experience with…read morethem, from the front desk to the doctor, all staff there is really friendly and professional. I'm always satisfied with the cleaning and maintenance for my teeth. My hygienist was always gentle, nice and did good job on my teeth, so as the doctors. I would recommend this clinic to my friends!

We have been using Town Centre Dental Clinic since they opened. It's a brand new clinic with all…read morenew equipment and a very clean and dialled experience. We have circulated through all of the dentists and hygienists and everyone at the clinic is genuine and welcoming. Very little up sell so it's easy to go in without being pressured to get more treatments than necessary. I recently broke a tooth and had Dr. Mike Zhou fix it and the man is a craftsman. I have broken this tooth 3 times now as well as others so I'm familiar with this procedure and he did far and away the best and most detail-oriented job I've ever had done. Immediately out of the chair the tooth felt natural and comfortable and it looks better than all its neighbours! Have to get my other (previously broken) teeth re-capped by Dr. Zhou just to get to bring everything up to this new standard of quality. Top quality service and our family will be clients for life.

Absolutely will not be back here, nor my family. We have been loyal customers for over a year now…read moreand had a wonderful experience with Dr. Zhao. Don't expect to see your dentist when you go here, you will be set up with a "surprise" dentist. Make sure you clarify before you make your appointments (as that was my first mistake) especially if you put trust into your dentist, like I do. I was over charged multiple times, and my plan was charged for visits that shouldn't have been charged for. I won't be too specific to keep matters confidential. After being charged incorrectly (and the rude way it was handled) and not being informed that I was not seeing my dentist, I have completely lost trust in this dental office. This is so sad because of its location in such a nice community with wonderful people.

I recently had my teeth cleaned by Sanaz. In one word she was FANTASTIC! She took her time and was…read morevery gentle. I have very sensitive teeth and she kept checking in with me regarding my comfort level. I really appreciated that. She also told me about extra fluoride toothpaste and what I could do to help my gums from receding. Sanaz explained everything as she went along and overall it was an excellent experienc. I highly recommend her.

Thank you for Dr.Park for fixing up my teeth. It's not always the greatness. She is kind and…read moreprofessional. I always hated going to dentist and always afraid someone would judge me my teeth. I highly recommended having Dr.Park to fix your teeth. All the staffs are very kind and accompany with your schedule. :) Unfortunately, I had to move far away, so I am no long with them anymore.

First estimate $500 for two hours including x-ray and clean/polish for every teeth!…read more Got there and they did only the left side of the teeths and within an hour! Was charged $450 and now asked to return to finished the right side for another $450! If canceled before one day will be charged $90! All they gave is a cookie and toothpaste and toothbrush lol Felt ripped of and not coming back! Not recommend!

From a simple cleaning to a root canal, it's the best and most consistent dental experience ive had.read more

I was referred to Norris Dental by multiple people about 5 years ago when I first moved to…read moreKerrisdale. I have been happy, satisfied patient since. The staff is amazing and professional. Although DR. Norris has retired, the new dentist, DR Wong is great. He is professional, friendly and gives you a sense of ease when treating you. The quality of work is amazing and I would highly recommend them.

I attended Dr Vanessa Lee for a second opinion. I have a…read morerather large decision to make with regards to my teeth. The very qualified dentist I'm working with has become insistent that I crown all of my teeth. The Norris Dental office, though old and dingy, was clean - something that I take note of as a connoisseur of good dentistry. From the jump I was impressed by the front end care - only in a top-notch dental office would you be offered either room temp water or refrigerated... a detail usually offered in a high-end spa that was much appreciated by me. Further, I am a lip reader and as you can imagine, I have difficulty with masks. Luckily all but one person in this office accommodated my disability without hesitation. I was seated in a room facing the window which was not going to work for me given my need to read lips, yet Dr Lee made it work. She pulled up a chair facing me. We were able to make good eye contact and my lip reading was effortless. Dr Lee was compassionate and personable, patient and concerned. She asked good questions, assured me that I was in good hands with both the dentist I'm currently working with and herself as a possible alternative. She suggested a way that I could slow the process down which would minimize the fear, while she spoke of the genetic lottery: a loss I've had to live with. According to Dr Lee, I might not have been gifted with thick enamel or formidable gums. I have to think that she's right. Her comment was a first. It has been more common that I hear that the attrition/ state of my teeth is 'my fault'; a concept which I have heard repeated every other month for as long as I can remember. I've been blamed for brushing too hard, being heavy-handed with floss and of course, neglect - while nothing could be further from the truth. Yes, you read it right. I'm a fanatic. I have been going to dental hygiene every two to three months since I became an adult and responsible for me - and now, age 67, my entire mouth requires crowning - how can that be? I left feeling heard, feeling like I had options as to how to proceed, with my fears quelled. I wouldn't hesitate to recommend Dr Vanessa Lee.