My first experience was exceptional. She walked me through the process of how she would complete…read morethe eyelash extensions and the results were outstanding! I went again two weeks later for a fill in & once again! Amazing job! I highly recommend for anyone to give her the opportunity to work her magic on you. Prices are very reasonable then move places and amazing work.....

Alexis is not only professional, she is an amazing artist! She is very gentle, and I'm in LOVE with…read moremy lashes. She has a customer or life!

Hott Heads Salon has amazing services. I get my haircut from Diana. She's been doing my hair for…read moremany years and knows exactly how I like it. She never disappoints me and is very friendly and professional!!! All the staff do an amazing job ans seem to like working there. Great customer service!!!

Laura knows what I'm looking for and does a good job every time! Pleasant surroundings all…read moreemployees are very nice!

Great Experience & priced affordable! It was everything I had requested which included upper &…read morelower liner. Thank you Brooke for making my prep each day a lot easier. She is warm, friendly, experienced & makes you very comfortable during the session.

Brooke has been my esthetician for about 7 years now and I wouldn't go anywhere else! I live over…read morean hour from Fayetteville but work in my appointments with her when I can because she's the best! She has done my Brazilian waxes as well as my eyebrow waxes, but I would be confident to go to Brooke for any of the services she provides! If you're in the market for an esthetician, go see Brooke!!

Love love love my lashes! Started getting them 5 years ago and they've become a must have now…read more Dorothy is meticulous and never fails to provide excellent service. You won't be disappointed!!

Love getting my lashes done here!!!! They look amazing and are absolutely beautiful! Dorothy is…read morewonderful!!!'

Exceptional Customer Service! Christopher is truly and…read moreamazing artist and great confidant.

Vanity is the whole truth.....she "Nail It"!!!! Staff is friendly and service was excellent. I'll…read moredefinitely be back.

So I really wanted to like upscale nails because it's a black owned nail salon that also employs a…read morepredominant amount of black technicians. I will do this review by listing the pros and cons from my experience. I got a gel manicure, pedicure, and wanted my eyebrows done. Pros: -Black owned nail salon! -Great location in Hope Mills -Friendly/pleasant staff -Music and TV was entertaining from a customer perspective -Great social media presence. Lots of photos on IG and Facebook. Cons: -Long wait. I called to make an appt and was told to walk-in after 12. I got there at 11:00-- I was not seated until 1:15 and the girl started my service at 1:30. -My nails (toes and fingers) were not shaped. The girl who did my toes cut and filed them and asked me how they looked. Three times I asked her to cut and shape them more. I eventually told her they looked fine because I felt, as the professional, I should not have to tell you if my nails look even or short enough. Another girl did my finger and it was the same deal-they looked even more uneven with the color went on them (photos provided). -The girl who did my nails told me they will always tell people to walk in unless you request a technician if you call to make an appt. -Could not get my brows done because the ONLY person that does brows and lashes was on vacation . My bill was $65. I paid for a gel mani and pedi but felt like I received a polish change. After a 2+ hour wait, I felt like my service took about 35 mins. I would not go back to Upscale. The wait is horrendous and not worth it. Any reputable establishment can tell you about how long you'll wait when they walk in so you can determine if you you have other things you'd like to do with your life or come back. A friend that recommended Upscale said the wait is like that ever time she goes.

I went to them based upon good reviews. My experience was not so good. I went in to have my…read moreeyebrows tinted. I showed her a picture of the shape I wanted. The finished work was no where close to what I wanted, or the picture I showed her. Won't be back.

I came into the nail salon to have my acrylic nails removed and painted with gel polish because I…read morehave a procedure coming up where I can't have them on. I stated this to person I checked in with and the technician. It took my technician 1 hr and 25 min to remove and paint my nail. During my nails being done she brought out a "sterile" pack of tools. and dumped the into a very dirty plastic bin that had someone's nail clippings in and other gross dirt looking products. These tools were then used on my hands At the end of it my acrylic nails aren't fully removed, each nail has a different shape in turn my nails took awful.

I had little to no wait time and the lady that did my nails was extremely careful and awfully…read moresweet. I had a simple inspo pic and she did beautifully. Only downside is that its not really the cleanest establishment but overall the workers were very welcoming and did a good job on my nails.

I have been coming to this this place for years I asked for diamonds on my nails I could not get…read moreit. I asked for a pedicure and they're being fucking rude.