Nice selections of hair/wigs. They also have a adorable selection of clothing and shoes.All types of accessories

This is a great place for some makeup and hair extensions. I usually come here to get eyelashes; they have an extravagant and unique variety that won't break the bank. You kind of just have t look around till you see what you want. The staff is helpful and answers all of the question you have. read more

Extremely poor customer service. I was racially profiled while shopping here for being "black". my boyfriend and I were constantly stalked by one of the staff. I could literally feel her breathing down my neck. there were other guests in the store unattended,no one followed them but we were followed until I got fed up,feeling extremely uncomfortable and left. my advice to women of color,do not shop here! No one even offered to help. plus I've worked in retail my entire life and not only was that really unprofessional but extremely rude as well. support black owned businesses! I definitely will never go back and I don't think anyone should. most items (wigs) are old and dusty any way. read more

I've been here for cosmetic and hair stuff several times and the customer service is horrible. Nobody asks if they can help you, even when they see you searching for something. They don't greet you or wish you a nice day on your way out. I'm glad I've moved to Irving where there are lots of beauty supply stores and I don't have to deal with this one anymore read more

I had a great first experience! These guys were really helpful maybe because I'm nice ;-) if you smile and say hello, most of the time, you'll receive the same feedback! I will most definitely return. Love this place! read more

Queens Beauty Supply - My purchased products! - Cosmetics & Beauty Supply Near Me - Carrollton, Texas

Really wish I could give zero stars. The lady lied and said my credit card was declined. I was really confused and actually thought someone had gotten ahold of my credit card number somehow. Well I make the purchase with my debit card. Get in the car and immediately go to check my credit card. Guess what I have MORE than enough to cover my purchase plus a small car. Call the credit card company and they explain that no purchase had even been initiated. Whether she was being racist or not I honestly do not know. Did it feel racist..... yes, yes it did. I will not be giving this store any more of my money. Really ticked that it cost me milage points on my card though. read more

I go here for lashes. It used to be as cheap as $2, now it's $3+. Still cheaper than if you bought it at the big retailers or drugstores. They have makeup, nail polish, lip color, hair accessories, wigs, hair extensions, manicure/pedicure supplies, and even skincare products. Service is non-existent, but they do understand enough English to help you if you ask. I go here for quick beauty supply products without breaking my bank. Quality.....well, you get what you pay for. read more

Lots of products, not sure how I feel about the fact that they try to force you into buying more expensive products.

It's rare that I need anything from the beauty supply store and after this visit it's a good thing. I don't even know how this place is still open must be because it's one of 3 beauty supply stores in our immediate area. The people are not friendly, they follow you around the store as if the cameras on every row, every isle aren't enough. Funny thing is when you need one of them to assist you they seem as if you're bothering them or as if they're in a hurry or rushed. Many of the products on the shelves are old, dusty and appear to be outdated. They do however have a good selection of eye lashes, weave and make up but what about shampoo, mousse and conditioner? Management definitely needs to step in and make this place over IMMEDIATELY! read more

Has a lot of stuff and really cheap ,but breaks easily.I go there for dress up costume jewelry,and simple headbands ,but that would be my suggestion only for stuff you don't plan to keep long read more

Queens Beauty Supply - Just for play stuff.. - Cosmetics & Beauty Supply Near Me - Carrollton, Texas

Do NOT shop here! I highly recommend that you take your dollars somewhere else. A friend and I were shopping for wigs and my friend tried on several. She chose 2 wigs to purchase and then decided that she wanted to purchase a few more. The store clerks informed us that she could not try on anymore wigs even though she was purchasing them. WHAT??!!! REALLY??!! So you want her to purchase the wigs (that can't be returned, btw) without trying them on? Go figure. When we asked why, they said they changed their store policy - regardless of how many you want to purchase, you can only try on a few. Anything over the limit will have to be bought sight unseen. No thanks! I'll go somewhere else. read more

This is my go-to beauty supply store. I used to shop at Gold 7 when I worked in Plano, but Queens is closer to me now. I go here for hair and relaxer supplies. They usually have everything in stock. Yes, like many beauty supply shops they have a "no return" policy, but... the last time I was here I bought the wrong type of extensions, and they let me do a quick swap. And gave me free shampoo sample. I got no complaints. read more

I have shopped here about four separate times and each time two ladies at the front never offer to help me or even acknowledge me. After asking one question once the taller one laughed and begin talking to her partner in a foreign language who then laughed. They talked for a while before she even answered me. It was very awkward. Another time I asked one of the two ladies if they had this $100 item in stock and she did not reply. The other one told me "No you ask me " in a rude tone almost yelling. I left. The rudeness here is beyond belief. Does one wear a sign on them that reads "only ask me questions." I now go to. the Frisco location monthly. I absolutely love the Frisco location and the staff. Definitely get profiled here or the workers hate their jobs and the customers. read more

I love this place! When you walk in everyone greets you and is eager to assist you with your wig purchase. They have a good variety of hair. Not only dies this place have great hair but they have lashes, make up nail and anything health and beauty. This place is nice and clean not like some wig shops wear everything is all over. If you are looking for eye lashes, they have a lot at a low price. They have a whole section of .79 cent lashes. I needed a wig for my Halloween costume and left this place very satisfied. The lady who assist me with my wig made my experience ver fun. I told her what I was looking for and she was eager to help. She wasn't impatient at all. She allowed me to try on whatever I wanted. So if your looking for wigs and any last min beauty items give this place a try. I was happy and felt happy that I found this place. read more

I'll give them one star because the first time I went here I had a good experience, no problems at all. That is the reason why I decided to shop here a second time. I purchased a bonnet, but once I got home I realized the band was too tight on my head. So I decided to return it, and that's when things took a turn. The assistant manager (that's the tag the sales associate that helped me had on) told me I couldn't return it because the product was considered "damaged" because it was open. She refused to let me return it, but I told her that I didn't want to leave until I got a refund. She proceeded to tell me that I can do an exchange, but not a refund. She walked away, and I stood there thinking. I decided I'll just do the exchange, at this point it was a different sales associate at the register. I told her I'll move forward with the exchange, but she said I couldn't do it. I was livid at this point. So she started speaking in her local language to the assistant manager. She finally opened the cash drawer, handed me my money back, and said "don't ever come here again ok don't ever come back here again." Don't worry Queens Beauty Supply I will not be back. read more

I've continue to shop at Queens on Josey lane for several reasons. First, I usually can locate decent looking wigs at affordable prices and they usually have what I want. But the staff did the ultimate NO,NO. I had hip surgery and was unable to shop for myself so my sister and daughter went in my place. My daughter had her camera showing me the different wigs to help me see what I wanted. How else was I going to see the merchandise? A staff member made it obvious that she was making sure that my family wasn't stealing. When my sister would look in her directions she'd pretend that she was just looking for something. Frustrated my sister approached the cashier and told her about the blatant disrespect that she felt as a customer. The cashiers response concerning her co-worker was, "Oh she's a nice lady" Her being a nice lady doesn't give her the right to treat my family like they were criminals. My goodness don't that have enough cameras that can help them detect if people are stealing? Inconsistent salesmanship, indifferent behavior and my family being followed has made me decided to stop being a loyal customer and shop elsewhere. read more

low budget beauty supply store. Staff was nice.

Please DONT shop Here!! Unless you want them to talk down to your children and have someone follow you as if your stealing. I recently went into this store hearing from a friend about their cheap prices, their prices are cheap just like their product and owners! I'm a stay at home mom of a three year old any place I go he comes with me. I walked in and its a store full of hair looks nice at first. An employee said welcome blah blah, he explained their policy if you want to try on a wig you need a wig cap. If you buy a wig its free if not its $1, I tried to get it on my head and it ripped my head is not big its normal "size". So I found a wig i wanted to try on and saw a sign that says if you wish to try on a wig you need an employee to help you. I asked for help and they said to do it myself. As Im trying on a wig my son whos in his stroller starts moving a hard plastic chair closer to him to put his Dsi game on it. One employee runs over and tells my son to stop touching the chair because hes going to break it. Then she tells me to control my son because hes going to break their stuff. I put down the wigs and move to a different part of the store. Shes behind me the whole time everything i touch or pick up she has to go over and look at. Anytime my sons hands leave his sides shes their behind me telling him not to touch anything because he will destroy it. I finally had enough I told her to get away from my son and not to speak to him like that. I rush over to the counter give a dollar & their cheap wig cap back to the first employee. Also let him know that its rude to speak down to children like the other employee did and to treat me like Im trying to steal their $9.99 fake hair extentions. I left that store shaking of how angry they mad me and sad that my son had to experience such ignorance ftom their employee. I will never go there again or let anyone speak to my son like their employee did that day. I rather spend a little more $$$ and get treated with respect !!! read more

IF I could choose zero stars I would. I arrived at queens beauty supply in a timely manner before they closed to have time to purchase the hair I already knew I wanted. When searching for hair majority of the time I was waiting for someone to help me ( not like they were busy helping any one else ) after I was finally helped I felt extremely rushed. I also felt quite insulted by the fact the I was repetitively encouraged to purchase cheap hair that I did not want simply because of the price. I was given hair I did not want and was told it was something other than it really was . After purchasing I realized I made a horrible purchase and when I addressed the worker they rushed me out of the store not even listening to what I had to say. THE SHOPPING EXPERIENCES IVE HAD HERE SUCKS. Constantly rushed with little help from workers. read more