I was on a jury for a criminal case. Every officer and worker was polite and kind. Judge John Voll was amazing. He was incredibly considerate and thoughtful. He made sure we understood everything. I found the case to be very disturbing. But, due to all the incredible staff it was overall a good experience read more

Came here for a meeting last week. Lots of security, but I made it through. We went to the Helen Marshall Conference Center to attend a Parks Meeting about a virtual link to park data. Very interesting space. Queens Brough Hall is hard to get to in the dark, and some directions should have been provided. Overall an interesting experience read more

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My fiancé and I recently visited the Marriage Bureau Department to obtain our marriage license, and unfortunately, our experience was far from pleasant. We encountered a significant issue that left us with a bad impression of the department's customer service. Upon arriving, we were assisted by a staff member, a blonde lady, who regrettably displayed a lack of patience and empathy. As first-time applicants for a marriage license, we were unfamiliar with the process and naturally had questions. However, the lady's demeanor was less than accommodating. She posed several questions to us, which we struggled to understand and answer adequately. Instead of offering guidance or clarification, she appeared increasingly frustrated and impatient. Her remarks such as "You're not answering my question" were both unhelpful and discouraging. What further dismayed us was her response when we tried to express our confusion. We simply attempted to explain our difficulty in comprehending some of the inquiries, but she responded rudely with, "Don't tell me how to do my job." It was disheartening to receive such a dismissive and unwarranted comment. We want to emphasize that we had no intention of questioning her competence or professionalism. We were merely seeking assistance in navigating the marriage license application process, which, for us, was entirely unfamiliar territory. As I was looking through Yelp photo, it seems like other people are having similar bad experience from the same staff member 5 years ago. read more

One of three court buildings for Queens residents to serve their civic duty. I came here to serve my civic duty three times in my adult life: 1999, 2004, and 2009. Recent visit in July 2009 the Central Jury Room has upgraded to leather chairs (very comfortable) complete with WiFi access, free internet computer stations, and flat screen TV's. The building is very dated to the 1940's era. Queens Criminal Court, where all trial and cases are actually held, is across the street. In front of Queens Borough Hall there is an old red subway train that serves as a tourist information center, which visitors can enter inside for free brochures and phamplets of Queens' attractions and local flairs. N.B. Queens Borough Hall sits directly on Queens' Boulevard of Death. There is very little options for restaurants and eateries for Jurors, attorneys, court officiers, administrative staff, and judges. read more

Historical landmarks? On any given day I'm guessing most attendees are not at 120-55 for a walk down historys lane. Most are there to answer a complaint or summons(es). The line whisked away quickly and upon reaching the lines front, a sign on the wall appeared informing me I was in the wrong place. Stain on me, but only a 15 minute error and time was on my side, enough to spare. So off I sped to the corner, ripping two hard lefts into the buildings rear enterance. All court officers were well pressed, exceptionally helpful, friendly and efficient in their toils. The court was clean and a slight view of the back courtyard could be had with a push and peek from the window. read more

Cheap and easiest spot to get married in NYC, it's a tenth of the wait time vs Manhattan. Three stars since it's a no frills location and only one of the security guys made me feel like a criminal (in a white dress, no less!) Pro Tip #1 - do the marriage license application online before you go, especially if you have tricky to spell names Pro Tip #2 - do the marriage ceremony in the middle of the day on a weekday to avoid the line. Especially Tuesday or Wednesday Pro Tip #3 - despite what security says, your friends & family CAN enter the building, go through security, and wait downstairs until you and everyone arrive. Security just won't let them into the room where you do everything, until you are all together. Knowing this would have reduced my stress a lot! read more

Queens Boro Hall is the city offices for a bunch of different services. Most notably Jury Duty and Marriage Licenses. There are different entrances depending on why you are there. I was there for a Homeowner's night that they host once a week, from 4 pm to 7 pm. You have to go thru metal detectors and then are directed to a desk where you explain why you are there and then directed to the appropriate person. Ours was a plumbing issue and we were able to speak to a Department of Buildings directly about our questions. He was very patient and gave us very specific answers to our concerns. This is a great public service to provide for free. If you are a homeowner and have concerns or questions on what is legal and what you are required to do by law, you should try this out. read more

Queens Borough Hall is one of the locations in Queens where you go to serve your civic duty of jury duty. Jury duty, one of the most important tasks a citizen of this country has to perform. It is as important as the right to vote. I don't understand why everyone is annoyed to serve in this important job we have as a resident of Queens. I found the location to be easy to get to by mass transit. The central jury room was comfortable with clean bathrooms, WiFi and TVs with morning talk shows. Vending machines available with reasonable price points. Oh yes, chairs were good enough to seat for long periods of time. The staff was professional, but very formal. I understand the necessity of this behavior, but I can see why some folks would feel they are treated rudely. Some potential jurists lacked patience. While I was not selected for a trail, I was kept well inform of my duties as well as what was going on in the process. Queens Borough Hall is were you can get married. Get your license and your hooked until death do you part. Need flowers, limo, pictures; there are some entrepreneurial people outside the court house with everything you need. Amazing. While I prefer to be on a beach or at a ballgame; the responsibility of jury duty is one I take seriously. Queens Borough Hall made this task easier to perform. Will see you in four years. read more

Came in around 10am on a Monday spent about an hour and a half here for our marriage license. 1. Don't drive just Take a ride share or public transport, parking is a headache 2. Security is quick upon entrance - once past security go left then downstairs 3. Get in line before the marriage license room, you'll get your ids checked by another security person and if you applied online she gives you a kudos high five! At this point she hands you a number 4. Wait in the cramped room for your number to be called up. 5. Listen to the staff talk about their "clients" mocking them at times especially if there is a language barrier- or overhear clients get frustrated with staff and argue about whether they are no longer married to their "ex" yikes 6. Your number is called, your stuff is filled out right, pay the guy they give you a piece of paper and instructions 7. Leave but not before encountering a nasty security guard who won't let you fold your paper on a table to put in an envelope to put away yet her cellphone and water bottle is on it... claiming " nothing can be on this table" read more

Queens. This is a Yelp-slot to review the entire borough. I say: square mile after square mile of blocks where Archie Bunker would feel right at home. A highly residential area of New York; with the deadly spine of Queens Boulevard running down the top. Two bright spots: Long Island City (LIC) and (maybe) Astoria. A couple of good bars (the Beer Garden, and that Brazilian place). The rest? A wasteland. read more

Queens Borough Hall - this is the borough hall. can you believe it!?!? - Landmarks & Historical Buildings Near Me - Kew Gardens, New York

I got legally married here. All you have to do is make an appointment online, get a marriage license, wait a 24 hour period, and sign to become married. The officiant of the civil marriage ceremony made everything really quick. Many others were waiting for the room, so we had to wait half an hour for a room, stay inside for five minutes, and then leave. Tip: you could marry the same person as many times as you wish, just come back here to request another marriage license (for a fee). read more

First time jury duty in Queens -- kill me now! Yeah, it's our duty, blah, blah, blah, but no one likes sitting and waiting around for hours. Even worse when you're ALL actually called into the courtroom. I was used to jury duty where you all sit in the central room, where it's a lot more comfortable, and they call in small groups at a time. But there were so few of us that day that everyone was stuck going in. Central jury room -- super close to the train, via the E or F line. You don't go through the main entrance, but around the corner. Big waiting room, with cushy, comfortable chairs, computer stations, and two tables to sit at, have TVs that play movies, but we didn't get to watch much of anything since we were all headed out shortly after announcements. Bathrooms were easy to get to, had multiple stalls, very clean, plenty of soap and paper towels. Staff is helpful -- gave instructions on how to fill out certain paperwork, give them our jury duty summons, answered all our questions individually. Friendly enough too, made some jokes, smiles....although I could have sworn one guy at the front desk almost had a smug, mocking smile on his face, as if to say "Haha, you're stuck here doing jury duty!" OK, maybe that was all in my imagination....or was it? An officer gave us general instructions, but led us out the central jury room to the criminal court further down on Queens Blvd. Security in both buildings were quick and easy -- keys and cellphone or other electronics or metal in a small bin. Bags go through the machine. If you have a laptop, must take it out, etc. Sometimes they scan you with the wand, but not always. Felt like we did a lot of traveling and waiting around as a group : first we went to the third floor, and waited around, used the bathrooms. Took about 3-4 elevator trips. Then it was time to go to the fourth floor to courtroom K-10, and again it was several tips on the elevator. Wait some more, then file into the room, take our seats, and pray our names aren't called. There were introductions of the lawyer, description of the defendant/case, and then the Judge would explain things like reasonable doubt, innocent until guilty, etc. They called the first 16 people, and then the judge would ask more questions, regarding language, any issues being biased, religious conflicts, scheduling conflicts. So many people had excuses, and after awhile they all sounded the same. At some point, i swear people were faking their ability to understand English, because one older Chinese man was able to answer all questions and articulate himself well, but just had an accent! And he got dismissed. Two girls had the exact same story -- coincidentally, I saw them talking with one another during the lunch break -- both their fathers and brothers were cops. Then there were people who were religious and didn't feel comfortable making judgments. Suuuuree....we all make judgments on people every day....but when it comes to sitting in jury duty, nope, suddenly they can't. Blah blah. 1.5 hours of the same line of questioning each time someone new was put in the seat. Lunch break a little early (12:30-2:15). Another 3 hours of the same questioning, then individual questioning, then the lawyer and prosecutor talking to the jurors. Honestly, even the judge was getting antsy, looking at the clock. The other workers in the room were slouching in their chair, their eyes closed. The whole day dragged. It was 5:30 by the time we were finally able to leave. There was a blond female officer who seemed a little unprofessional. During the questioning, she kept talking, whispering, and giggling with a fellow male officer. Obviously they knew each other, but it wasn't a time to be social. And yeah, it kind of pissed me off that every juror was sitting on uncomfortable, hard benches that made our backs ache, but she was having a grand old time with her "buddy". Overall, everyone was friendly. The judge would crack some jokes here and there. He seemed fair. Didn't talk with an attitude. Came up to us at the end, dismissed us. The cop/guard who collected our jury duty tickets said we would get a certificate in the mail, and was nice, joking around that we didn't need to come back Friday, but if we did or wanted to, we wouldn't get paid for it. Jury duty is everyone's least favorite thing to do, but it was a learning experience. Next time it happens,I know what to expect. read more

This is a review of the Marriage Bureau. My then Fiance (now husband) and I went to the marriage bureau about a month before our wedding last year to apply for a marriage license. We carefully filled out the required forms and brought all the appropriate documents and waited in line to meet with a clerk to process everything. When our number was called, we met with the clerk who turned out to be the most disgusting human being I've ever encountered. During the processing of our paperwork, he made numerous racially insensitive comments despite the obvious ethnic diversity surrounding us.Apparently he was too busy trying to make unfunny racial jokes to enter our paperwork correctly in the system. Thanks to this idiot, my name change request was incorrectly entered so I'm unable to use my maiden name as my middle name on any official government IDs (social security card, passport, driver's license, etc.) Also, we never received our official marriage license in the mail after the wedding because he entered the wrong address. I had to take a day off of work and go down there to obtain an official copy of our license (for an additional $35) because this incompetent oaf sent ours to the wrong address. There is literally nothing we can do at this point, short of hiring a lawyer and going to court to legally change my name. read more

Came here with my then-fiance to get a marriage license around 1:30pm in late August. The experience, though not perfect, was a lot better than I expected it to be. The security working the metal detectors were very efficient and friendly. They didn't seem bothered when we asked them which way to go - a question I'm sure they get asked a million times a day. However, the "security" in the marriage license room that instructs you on which paperwork to fill out and where to stand totally SUCKED. She was terrible. Thankfully, our wait was not long at all - about 20 minutes after we had all proper paperwork filled out. The clerk that took care of us was very friendly and quick - which we appreciated. The whole process took less than an hour and was pretty painless. The worst part was trying to find parking since, for some reason, the parking garage was closed and the surrounding parking is for authorized vehicles only. I think it took us more time to find parking than to get our marriage license! read more

Came here to get our marriage certificate and then married officially. When you get your certificate you have to wait 24 hours to get officially married so do not take a work day off for that. That experience alone was subpar but then when I came back to get married it was worse. They open the doors to the building at 830 but Don't actually start doing there jobs until 10 or more. People sitting around doing nothing making us proactive and early couples wait for no reason. One worked literally said they were ready to marry people 1 hour in because he was stapling sheets of paper together. Avoid this place if you can but if you can't make sure you get here earlier then early someone who will. read more

The one star I give is for a handful of staff who were truly caring, considerate and respectful, and the rest of non-stars is for staff who mistreated me, my husband and our witness. As soon as you get inside the building, you are ushered in like sheep going through the TSA checkpoint at airports. A thoroughly degrading experience. Then as soon as you enter the Marriage Bureau, you are bombarded with snide remarks and comments from disgruntled staff who said things like "Why do the people have to bring their families?" (umm because it's one of the most important days of their lives and everyone would like to be there to celebrate)/ "Everybody keep quiet...these people (scoff)". The staff not only discouraged but also ridiculed people for asking questions about name change, the 24-hour wait or the dress code. They also do not give you any form of education about the standing protocol of the bride and the groom, and what to say/repeat after the officiator. When you don't follow their rules from lack of knowledge, they scold you publicly like misbehaved children. I understand that this is their everyday job, and dealing with people every single day cannot be easy. However, this is the place where people get married, often for the first and last time in their lives. To be completely dismissive of that fact and to disrespect the people who are there to celebrate love and this sacred union are utterly unprofessional and unacceptable. On the day I got legally married, I felt so dehumanized, disrespected and disenfranchised. I had a friend who were thinking of getting married there soon after. I strongly urged him to go to a different City Hall because I didn't want his day to be ruined like mine. Also, you can have two witnesses at Manhattan City Hall instead of one at Queens. read more

The marriage bureau was so, so great. It's way close to the subway, the security guards were nice (one even high-fived us because we'd filled out the online forms). The walls are painted a calming Tiffany blue, and it's easy to track where you are in the queue because they flash the numbers above each clerk desk and announce them aloud. We barely had to wait (arrived around 9:30). All in all, WAY better and less stressful than the cattle call that is the Manhattan Marriage Bureau. Can't recommend it more highly! read more

We went to apply for a marriage license. Everyone was helpful and the security in the marriage bureau office were hilarious and friendly. We were in and out pretty quick. read more

I came into Queens Borough Hall the other day because I saw that they have a post office located inside of their building. I hate going to the post office that's on Queens Blvd in Forest Hills and the other one that's on Metropolitan. It's a total nightmare every time you enter one of those two offices. We decided to give this one a shot and it turns out to be the best choice of all. Entering Queens Borough Hall is a bit of a hassle because you need to go through metal detectors, place your personal belongings in a tray and have it go through their scanner. After the security checkpoint at the entrance, the post office is located two levels below the main floor. Take the flight of stairs two levels down, walk through a creepy dark hallway and you'll find a small post office with no line. It's quite a hidden gem. I can only assume that only people who have trials, court dates, or employees would know about this post office. I didn't even know there was one until I looked it up. Verdict - If you don't mind the security checkpoint and wanna be in and out quick for post office errands, you might wanna consider coming to this one. The other two in Forest Hills will keep you waiting forever! read more

I came here for jury duty. There was a line but once it started it moved fast. The court officers worked non stop to get the line in fast. They were helpful and courteous to everyone including the woman who was yelling she had no time for this shit. After 2 hours a couple of court officers came in and a clerk called out about 75 names and lined us up. The Sergeant explained everything that was going to happen, then they walked us to the main court house stopping traffic so we could cross the street without being separated. After some questioning I was sent back across the street where I was eventually dismissed. I could the officers made it a much easier process. They have a difficult job dealing with a lot of angry people read more

I had the MOST BUT experience at Queens Borough Hall. The people who work there are SO UNFRIENDLY. I went there, because my Best friend was going to get married, The security people UNFRIENDLY, Then The people who work THERE ( a women ), was screaming at me, because I cut not understand how to fill up the paperwork, she say DO NOT DO A MISTAKE BECAUSE MY Boss GET ANGRY, ---- REALLY----- Sorry But that is NOT my problem... NOT A GOOD EXPERIENCE AT ALL.... I will NOT recommend This Place.... If You want to get Married go to ( Manhattan Office, 141 Worth Street New York, NY 10013 ) They have SO MUCH EDUCATION THERE..and they are friendly, Different type of people there, It is a very important day on your life, please go to a place where They treat you with respect. read more

I went here on a Friday around noon, as a witness to a marriage. The room was packed with couples and their extensive family members. Luckily we were able to find a seat, but a lot of brides and grooms who were all decked out in their finest attire were forced to stand for a long period of time while the room continued to fill up. My suggestion, get here earlier than noon, and follow the directions of the staff. read more

I came here to get my marriage license. We didnt have to look too long for parking, and we parked a couple of blocks away in the residential neighborhood. We came here as soon as borough hall opened and there was already a line outside the door to enter. Turns out it's bc it took some time for everyone to get through security. Once we entered borough hall we waited about 20-30 min to get a number. Then we waited probably another 10 min for them to call our number...we answered some questions and got our license! Apparently filling in some of the information online prior to our visit saved us a lot of time! read more

The line movement is average between waiting online for wedding license and those who were served court summonses makes it an all day event.

Getting our marriage license here was the most painless experience EVER!! We had filled out the application online ahead of time and just had to bring our ID's. Every single person we dealt with was extremely polite. Even the security guard in the entrance made a joke when we told him that we were there to get our marriage license, stating that they were "only doing divorces today." The two women who greeted us in the Marriage Bureau office were so sweet too. I'm pretty sure it took longer to find parking than it did to get the marriage license. It's good to know that efficiency AND manners can still exist in city offices. read more

Security is honestly horrid. They speak to you in a condescending tone as if you are too dumb.