Your call center is atrocious, my husband called to try and reach an employee in your Cicero office…read moreso he could get some help and your call center representative was beyond rude and hung up on him.

Customer service. Without going into detail, I can say I have never been treated so rudely by any…read moreprofessional in my lifetime.

I recently visited this location and, unfortunately, my overall experience was disappointing due to…read morea lack of professionalism at the front desk. Upon arrival, it felt as though I was interrupting a social conversation between staff members rather than being welcomed as a patient. I checked in as directed, but the two employees at the desk continued their conversation without acknowledgment. Shortly after, two other clients arrived and expressed similar concerns about how they were received. The three of us were left waiting without any communication or guidance. At one point, a gentleman entered and was immediately assisted. I understand he may have had an appointment, but a brief explanation or simple communication to those of us waiting would have gone a long way in creating a more respectful and organized experience. That said, I do want to recognize Emily, who performed my blood draw. She was professional, efficient, and made the process smooth and comfortable. I truly appreciate her care and expertise. I hope management addresses the front desk experience, as it does not reflect the level of service patients should expect. Regards Frank M

I made a appointment for 6 PM. Waited in the lobby for an hour then waited in the room for an hour…read more I was there because I called out of work because of my back pain and I just needed a doctor note so I won't get fired from my job.

Had to bring someone in tonight for a leg injury. Sad that they are not ADA compliant. Two doors…read moreto enter and no automation had to struggle to get their borrowed wheelchair in with our patient as no automatic doors or help from anyone. Granting an extra as we only waited 1.5 hours and the PA was fantastic. You really don't know how much a disability can affect someone until it's not accessible luckily, and our case it's only a temporary disability.

So, there are always reasons we can complain. But here is what I've experienced, and reasons not to…read morecomplain: * They are punctual. I don't wait in the lobby for an undue time. The nurse is prompt. It's easy to schedule an appointment. And the front desk personnel take care of payments and update information promptly. * They are collaborative. Dr. Alicia Blair and the nursing staff listen and work with you. * They are well networked. Dr. Blair has worked with many doctors in the area. * They have a good sense of humor and seem to care about each other's welfare.

I have been seeing Brittany Todd for many years now. I have seen a couple other doctors there as…read morewell on emergency basis. From front of house to back, this office is very friendly, courteous, considerate and compassionate. I have always been able to be squeezed in if I did not have an appointment and was very ill. Brittany listens to my every concern (give that woman a raise just for this ) and tries as many avenues to get to where I need to be, and I'm extremely appreciative of that. Especially nowadays, after the pandemic, it seems a lot is brushed off or pushed to the side. This place has never made me feel this way. If I need a specialist, I have a call from one usually within two weeks. I can't say enough great things about this business. Highly, highly recommend. We need more offices ran like this!

Fast response, excellent customer service, punctual, responsibly, great and clear explanation of…read moreeverything.

From the owner: Make sure your home doesn't have any unwanted surprises in its future by having a comprehensive…read morehome inspection completed by an educated professional. Dig Deep Home Inspections in Syracuse, NY, offers in-depth inspections, leaving no stone unturned so you have a full understanding of what you're dealing with. Whether you're selling your current home or buying a new one, home inspections are a crucial part of the process, so you know exactly what you or your buyers are getting themselves into. Dig Deep Home Inspections conducts thorough interior and exterior inspections to check your home's integrity and foundation on top of all the moving parts, including your air conditioning, attached garages, electric, and gas. Their detailed services extend to radon inspections. As a colorless, odorless gas, it poses a massive threat to you and your loved ones, therefore, it's important to ensure that your space is safe and properly monitored for the safety of your family. Have your water properly tested by professionals to determine its level of purity or to test your well water flow. Their experienced, licensed team has the knowledge and equipment to identify any impending problems, from improper flow to dangerous pH balances and hardness. Their team is certified by the International Association of Certified Home Inspectors® (InterNACHI®), as well as Certified Master Inspectors® (CMI®), making them the team to trust with your inspection needs...

One of the most responsive companies I have had the fortune to work with. They provide a great…read moreservice for a reasonable cost, so glad to have a vendor like Rockwell Indoor Environmental to rely on during an unfortunate and sometimes urgent situation in upstate NY. Scott has always been a pleasure to work with!

Got sick from major mold issue in my condo. A laboratory report on an air sample showed…read moreextraordinary amounts of toxic mold in the air within the condo. Had to throw out furniture because of the problem. Reported the issue to my insurance company. They hired Mr Rockwell to issue an assessment report the mold was "incidental" and needed no (insurance covered) mold Remediation. Meanwhile, the mold in the air was bad enough to force the doctor to prescribe 3 antibiotics to get me past the dark spot on my lungs X-Ray showed. Do not hire him. I doubt he knows what the word "ethic's even means. Just to let you know, another licensed mold remediator came in before Mr Rockwell, after the first mentioned report showed dangerous levels ofold contamination, give me a $17,000 Remediation estimate. Does tell Mr Rockwell's indication to the insurance company (WHO OAID HIM FOR HIS REPORT to deny me benefits of the policy) was at the very least incorrect in his reported assessment that the mold issue was "incidental " only!!?!

Tommy did a great job communicating what would need to be done for our inspections. Very easy to…read morework with and was very prompt in responding and scheduling.

I had a great experience! Tommy is very professional and thorough. I had a septic dye test done on…read moremy home and Tommy worked with me to complete the test in a time manner. I reviewed the report the same day. Highly recommend!