I did my kiosk check in. It was very easy to do. The kiosk had my former insurance information. I…read moretried to do an edit-to no avail. So, when I was called back the sweet silver haired lady changed the insurance information for me in her system. She has never ever hurt me when drawing my blood. My veins like to roll, but she gets it every time. She is a true professional. Thanks for taking such great care of me.

I have been loyal to this location since opening…read more However, the labcorp kiosk has been moved and the waiting area is now with sick people. Where's the infection control nurse????? The cancer patients or others who have fragile conditions should not be stuck sitting in the sick space. A lady was coughing and a sick kid was even nearby. This is unacceptable and should be readdressed by QA. Of course the lab staff are always top notch.for the Filipino , all the As I was leaving the older grey haired lady was fussing at an elderly man who was waiting by the door after receiving a text that he would be called next. She shouted " you didn't give me a minute to call you!!" Poor man. As a healthcare provider I was appalled. I turned to her and quietly said " you know that's what the text message says that's sent to patients, right?". Do better!!!

My experience was top tier! Ms. Kimberly assisted me for testing and even followed up with the lab…read moredaily after my collection was delivered to the lab late. She provided follow up communications to me with the next steps of needing additional signatures and an estimated timeframe as to when my results would be ready for an upcoming hearing. I received my results as expected! Her professionalism and compassion for my situation spoke volumes as to her character.

Ms. Kim (Kimberly) was very kind to me. I called beforehand to let her know I'm coming on my lunch…read morebreak and needed to be back on time. She remembered me when I walked in and was caring about my situation and got me in and out. She also made the experience comfortable during the blood drawing process. She found the vein instantly, it was very swift. Thanks again Kim :)

I went in for some Blood work on 04/02/26 check in was easy. I only waited 10 min, to get Blood…read moreDrawn. The staff was kind, courteous, and very efficient. My technician Monique was amazing and stuck me like a pro. Quest, you're doing a good job here keep it up.

After checking in, I waited for about 20 mins to be called back. I was waiting outside and received…read morethe text message to return back inside, literally it took me just one minute. My name had been removed from the list. I was able to talk to one of the technicians about the issue, it was quickly resolved. The TV is too loud and it makes it hard to hear when the technicians are talking to the patients, please lower the volume. Overall my experience was pleasant. The entire laboratory is very clean, the technicians could be a bit more gentle, however, the job gets done in a clean and safe manner.

This place is awful, from the aggravation of fighting through an automated phone service to…read moreschedule appointments. Then you arrive to small dimly lit waiting room to be greeted by another self service device to check yourself in. Then wait for an 45 minute to get brought back for your appointment. The DMV runs better.

With an appointment, there is hardly any wait. The staff is always friendly and professional…read more Usually, techs have trouble drawing my blood because I have small, deep veins, but each time I have come here, the staff used the right-sized equipment to draw my blood. Making appointments is easy online. The surroundings are clean and well maintained. This Quest is a winner all-around!

My mom had a wet cough for several days and wasn't feeling well. We researched urgent care…read morefacilities with good ratings. The dr was thorough, asked relevant questions, diagnosed her and issued a prescription. The overall experience was positive and we felt the Dr. responded to her needs. Hopefully we won't need urgent care again,but if we ever did, this location on Atlantic Blvd in Jax more than met our expectations.

I'm usually not the type to write bad reviews, but I wanted to share my experience, I came in with…read morea severe stabbing migraine, hoping to get immediate help. My boyfriend found this place because it was the closest to our home. When I arrived, the lobby was completely empty, so I expected to be seen quickly and I was, within 10-15 minutes.. but when you're in that much pain, even that feels like forever. I told the front desk I was in extreme pain and was literally trying to hold back my tears. Instead of offering any kind of immediate relief, they just asked a few basic questions about my weight and took my blood pressure. Then a nurse came in and said they would send a prescription to Walgreens -- no treatment, no attempt to help alleviate the pain on-site. I've had migraine attacks this severe before and usually receive an IV cocktail that helps. I was hoping for something similar, or at least something to manage the pain right away. Unfortunately, they don't offer that in this location and reason why I came in was to get some immediate help but no I left having to pay $180+ for nothing and I was just sent off to wait another hour at Walgreens for this medication. I left more stressed, still in pain, and extremely disappointed. Everyone was super nice but man our healthcare system really sucks :(

Great service. Extremely efficient. Facility was clean and inviting. My lab tech drew my blood and…read moredid not even feel it! Highly recommend this location

Marella was awesome the staff was very polite and respectful and the wait time was Goodread more

Use the appointment app on phone and had made my appointment 2 weeks in advance…read more Appointment was for 9:20 and as I pulled into the parking lot I checked in using a text message Quest sent me. That was my check in , easy peasy!! The waiting room was clean, organized and they had an electric board up in the waiting room to show what place you are in line for the phlebotomist. The phlebotomist was kind and caring. She engaged in small talk. She confirmed my insurance and identification. She was very professional and courteous to my needs. Was a great experience as there was no pain or discomfort from the blood withdrawal. Close to home and in and out without an issue. I hope to use this location more often.

Reviewing a medical facility feels a little odd, but I had such a great experience I just had to…read moreshare. I had an appointment and checked in on my phone before I even walked in. I was seen 5 minutes before my appointment time. The office was extremely clean and well maintained. I am EXTREMELY scared of needles. It took me years of gathering courage to make this appointment. I let the woman at the desk know that I am very nervous and will likely pass out. She said that's okay you'll be able to lay down. Kenya was the one who took my blood and she walked me to a back room. I was able to lay flat and the curtain was closed so it was calm lighting. Kenya was extremely understanding, compassionate, and patient. She did a fantastic job! Very little pain and even kept some small talk going to make sure I stayed calm. She let me lay there as long as I needed afterwards and I didn't feel rushed at all. Upon walking out, everyone congratulated me for doing it! I felt so supported and their kindness meant a lot. Overall, a really great experience and it's worth making an appointment beforehand so you can be seen quickly.

I had a wonderful experience at this Quest. It's in the Outback shopping center. I got mixed up…read moreon my appt time, so the sign-in kiosk kicked me off. :( BUT the staff was so helpful. They came out and helped me get on the wait list. Everybody was kind, patient, and professional. Every time the staff would come out to the lobby, they would have multple people wanting help of different sorts. They were all very patient and kind.

Had an appt @ 810. My blood work was complete and an at-home screening was prepared quickly and I…read morewas back in my car by 825. Deanna was the latest nice, proficient professional @ that location (Quest in JB)

If you make an appointment, this place is a breeze. I…read morescheduled online and then checked in while I was in my car. I sat in my car maybe 5 min, and they texted me when it was time to go in. I walked in, and they called my name immediately. There were several walk-in people still waiting. So, make sure you make an appointment. Not just walk in. I was there for bloodwork, and the lab tech did a really good job, and it didn't even hurt. And I am a bit of a baby about getting blood taken. So that's saying a lot. I would definitely go here again.

came in at a walk in and was in and out in 10 minutes. super quick and staff was very nice.read more

The ladies at front counter are kind and helpful but the scheduling is awful. First once you…read moreschedule expect several texts and phone calls demanding you confirm, reconfirm and rinse and repeat. They are very inexpensive and it appears they have a high demand. But be prepared to spend a couple hours waiting for your imaging. It truly is ridiculous. Again, the staff are all kind and I assume they are constantly barraged due to the overbooking but it's not their fault

Wow! The registration process for getting ANY test done gives new meaning to lack of continuous…read moreimprovement. Lady at the front desk (always) moves like we are all being compensated for sitting here. Going on an hour post signing in and I've yet to be given the paperwork I'm certain they will want filled out. Why? Patients can be completing them while they sit around idling waiting. Simply ridiculous. Get it together as without patients, you would be unemployed.