I made an appointment for what I thought was this location. I didn't realize that there were…read moreseveral Quest Diagnostics location in Monroeville, as we always have ever gone to this one. However, upon arrival, I learned that the appointment was at a different location. The lady who came out first (to call someone else back) was very nice and said to just make an appt and they'd help up since they weren't busy. So, I did. The lady that came out for us, though (a different one) was VERY rude. I mean really rude. I mean, so rude that we walked out and refused to let her near us with a needle. The very first thing she did was fuss at me for making the appointment at the wrong location. I said I didn't know there was more than one location, to which she replied that she's told me that quite often. No, she has not. She's never even told me that once, since this was the first time I'd made it at the wrong location. When I told her she had never told me that before, she went off on me about how she has, many times. I was like wtf? Apparently every time I go there. Never mind it had been at least a year since the last time I was there, and she wasn't the person who helped us. My only regret was that I didn't get her name. I still can't believe how rude she was. And then she had the audacity to say she wasn't being rude when I said we were leaving because of her rudeness.

I paid cash for testing, I'm a RN who has worked with Quest for these types of results in the past,…read moreso I know how long it takes for results. It's been 8 days and no results!!! This is absolutely ridiculous and unacceptable! I will NEVER use Quest or recommend Quest to anyone. I will, as a nurse, tell people to avoid Quest. I feel like I've been scammed. People don't pay out of pocket for testing they don't feel is urgent or necessary. The phlebotomist told me the results should only take one day!!!!! Too bad you can't talk to the clinic where the service was performed.

A big hurry .... not real friendly in monroeville... went to north versailles a little better…read more but not having my best interest for care...found another doctor out of this network

1. I complained of testicular pain and saw PA Amanda Coutour. She never examined the area, wrote a…read morescript for an ultrasound for the wrong area, which meant I paid for an ultrasound I didn't need. And I had to go back for a new script. 2. Saw Dr. Toocheck the second time. He wrote a script but it didn't have the correct info on it either. While at radiology, I had to call Premier back and coordinate between radiology and Premier because Premier wasn't answering radiology. Took an hour. 3. When I finally saw my PCP for my annual checkup, Dr. Jana was unapologetic and unempathic for my financial and time troubles with Toocheck and Coutour who are his colleagues. I complained of testicular discomfort and he belittled my concern, stating it was a small cyst. When I noted it could have grown, he scoffed. 4. This is all after a secretary made me schedule a mid-year follow up for another matter, and when I came in Jana apologized, said I didn't need to be there, yet I was still billed. I'll be getting a new PCP in a new group. While I was there for my annual checkup I overheard two other patients grumbling and complaining about PRemier. Don't go there. Incompetent and they lack empathy.

Check in process was efficient and quick. It's great they take walk ins! Did not get the name of…read morewho serviced me but she was extremely kind, helpful and accommodating. Will definitely return here for any future lab testing.

Bad attitudes , get a new staff . Go somewhere else. This place is not patient friendly. I would…read morenever go here. My friend was berated for 20 min by being 7 minutes late. I would have left and called corporate

Premier in Penn Hills is horrible you can't get your results to you test. They don't call you back…read more You can't get your prescription refill. Lock else where because their going to give you the run around and you will have to pull teeth to get service.

I've found this practice to be responsive with good communication all around, and it's usually…read morequick to get an appointment.

They were great. I had an appointment scheduled , I went back right on time. There was an issue…read morewith my lab code and they were very patient while I had to call to get a new one. The staff all had smiles on their faces.

Went for bloodwork after doctor's visit. I made an appointment on the computer for the time using…read moremy license and insurance. I got my appointment and waited. A technician was assisting a woman through the door while I was at the computer entering my information. The same technician came out and asked if I made an appointment. I said I did. I told her, " You saw me at the computer when you were helping the woman." She went back in the office, came out and said "no appointment." Again I told her I made the appointment, got a time and verification. You saw me. She refused and took the man that made an appointment after mine. My appointment magically disappeared. Probably because it was close to closing time. She was not only unprofessional, she was rude. Should not be working with people. I will NEVER go there again or recommend that location to anyone..

Nothing fun ever happens at a Prometric site, and you can't really get excited about a place you go…read moreto take 8 hour multiple choice tests. That said, if your educational situation deems that's what you're about to do, the Monroeville Prometric isn't a bad place to end up. Parking is plentiful, and they do a decent job of temperature control in the building. The lockers are decent sized. Bathrooms (locked and around the corner) are clean. The employees are friendly even when enforcing security measures, which is a pleasant change from a previous Prometric experience in another state. They offer some free water and coffee, but if your exam is long I suggest bringing your own drinks and snacks. During one of my exams we ended up with a storm-caused power outage leading to a 20-minute delay, but it all was handled smoothly. Not somewhere you can get really jazzed about, but if you're taking an exam here, Prometric won't be the worst part of your day.

Can schedule your appointment, if just X-rays you can walk in. I never had to wait long. From the…read morefront people to the technicians everyone is caring and ready to help and take care of your needs. I highly recommend going here.

Had a X-ray on Wednesday and I called for the results on Friday( told maybe about the middle of…read morenext week; If I had known they were short of radiologists I would have gone to another location