My experience with this practice has been extremely disappointing…read more I initially saw Monique Lee in urgent care following a work-related dog bite injury to my hand. At the time, I was experiencing increasing swelling, pain, and concerns about the condition of my wound. During that visit, I had to specifically ask about removing the sutures so the wound could drain. I left the visit without being referred to the emergency room despite expressing concerns about the worsening condition of my hand. Later that same day, I presented to the emergency room because my condition continued to worsen. I was ultimately admitted to the hospital for about a week, underwent two hand surgeries, and was treated for a severe bacterial infection. Following my hospitalization, I required approximately 28 days of IV ertapenem therapy through a PICC line. Given the severity of the infection and the extensive treatment that followed, I believe the seriousness of my condition was underestimated during my urgent care visit. My most recent experience was equally frustrating. I arrived for my scheduled annual primary care appointment with Dr. Shandal Emanuel and was informed that I would not be seen due to an outstanding balance related to my workers' compensation claim. The balance remains unresolved because of an ongoing workers' compensation billing issue. I have been instructed by the workers' compensation carrier not to pay anything out of pocket while the matter is being reviewed, yet I have not been provided clear guidance on how to resolve the bill or confirmation that I would be reimbursed if I paid it myself. Despite explaining this situation, I was turned away from my appointment and denied routine medical care. During my conversation with the office staff, I was told that the doctor would not receive payment unless I paid the bill myself. While I understand the office's desire to be paid, I do not believe it is appropriate to place that responsibility on a patient who is actively involved in an unresolved workers' compensation claim and has been instructed not to pay out of pocket. I understand medical offices have billing policies. However, turning away an established patient over a disputed workers' compensation balance while providing no clear path toward resolution is unacceptable. Between my experience with urgent care, a hospitalization that included two surgeries and nearly a month of IV antibiotics, and being denied a scheduled annual appointment over an unresolved workers' compensation bill, I have lost confidence in this practice and will be seeking care elsewhere.

The care at Nashville Urgent Care is outstanding. They have grown so much because their reputation…read morefor giving amazing care has been getting out to the public. Word of mouth is always the best way to find a doctor. Besides having Dr. Emanuel as the primary doctor, there are two PAs and both are excellent. Wayne Tamborelli is one of the most hardworking and empathetic PAs I've had the pleasure of seeing. Depending on the time of day, you may have to wait, but most times, it's not more than 15 minutes. They are up-to-date and their "bedside manner" is excellent as well. I've been going to see them since they opened and have always gotten the answers I needed. We are fortunate to have such a facility and doctors in Nashville.

Came here last month as this location is the only one with an open MRI machine for people like me…read morewith extreme claustrophobia! From the lady at the check in to the technician that did my shoulder MRI, everyone was extremely friendly. Even though the ceiling of the machine was very close to my face, it helped that I could see out of the machine on both sides and the headphones with my choice of music made this whole experience so much easier than I thought.

Went to Dr. Wilson this morning for a Cortizone shot in my hip during the procedure He hit a nerve…read more I told him immediately and he dismissed the situation like it never even happened. Didn't explain what to expect and showed no concern. I can't even believe they let me walk out of the office in the shape I was in. my knee was buckling underneath me and almost fell multiple times. Would not recommend Dr. Wilson to anyone

My fiance was there for 3 weeks. We do not have one bad word to say about this business. The staff…read morewas so amazing. We were truly blessed to have found BA.

Arrived facility at 4:08 secondary to accident and traffic jam. Insurance has to be verified even…read morethough information was sent prior to service. Received quick and very unprofessional service from technician. When I commented that services were quick. Technician commented sarcastically that I was 15 minutes late. Yet I'm sitting on my car at 3/38 pm and the offices closes at 4:45. What office rushes a procedure as detrimental as mammogram. I have utilized this company for years. I will never return here again. The best option was to suggest rescheduling . I work in a medical practice and we never treat our clients this way! No stars ! No more services for me

I thoroughly enjoyed my visit with these ladies on yesterday. They made me feel very comfortable…read more They were very professional and helpful with everything! I highly recommend Carolina Breast Imaging Specialists in Wilson NC. Tracy H

Dr. Doyle has been my dr. for 13 years and saw other family members longer. She was an excellent…read moredr. I don't know what happened but she switched to "concierge " dr and wanted us to pay $1650 a year each!! We pay out the wazoo for insurance and she wanted that on top of it. It would cost my husband and I $3300 a year. RIDICULOUS! I hated to leave and so did my husband and other family members. But it's outrageous. I hate it. I don't know what happened to her. I guess the almighty dollar.

Best doctor I have ever had! She is there for her patients and I mean always available. She is…read moregenuine, caring, and knowledgeable. I recommend her 100%.

I was able to be seen shortly after checking in. The receptionist, nurse and doctor were all…read morefriendly and knowledgeable. I was not rushed out of the room. They listened to what I had to say and included me in the treatment plan. I highly recommend this business!

I had a follow up appointment with Teresa Gibson this week. Everything went well. She is very…read morethorough and professional. She was familiar with my problems and offered several good pieces of advice. I would recommend Boice-Willis Clinic to anyone who is looking for really good medical care.

My HIPAA rights were violated by a receptionist at one of the specialist offices there and nothing…read morewas done. Or at least no consideration or concern was shown to me as they didn't think it was serious enough for her to be fired. She gained access to my address and brought her mother by my house, then lied about it! If she could go this to me and get away with it, how many others have been or will be violated?