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    Quest Diagnostics

    1.6 (41 reviews)
    Closed 7:00 am - 11:30 AM, 12:30 pm - 3:00 PM
    Updated 2 months ago

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    Akul K.

    Be aware they do not accept walk in or tolerate you being late. They won't entertain you no matter what. Extremely unprofessional medical facility with no regards to Customer care not they would entertain any sort of request when you forget the doctors note. Although, they do advertise that they can call the doctor to confirm if you don't bring the doctor's note. Being in the medical business they have no empathy whatsoever for the people who go there to get their tests done. We forgot doctors note and requested them to please entertain us using the softcopy of the doctor's note, they totally denied the request. The test we had to do was time sensitive but they (Cindy, Shemiran) were totally unmoved by the request. Alert Alert Alert for future that these people are very crass and totally opposite of what you would expect a medical professional.

    Whenever I have a lab test I come to this location of Quest, but since the previous phlebotomist (Shemiran) had left I hadn't tried it. So I went with appointment and was called right at my time ,but the process of drawing blood tortured me.I have bulged and visible veins especially on my left hand, so she found the vein easily. In the middle of drawing blood she said oh there is no more blood coming, which I guess she has changed the direction of the needle ,because the blood was coming so fast and so much and suddenly stopped,she said probably you haven't drink enough water and I told her yes I am fasting and I usually don't drink lots of water before blood draw.She said let's try right hand. My right hand veins aren't as bulky and visible as left and I told her ,but she said let's try it. She couldn't find the vein and I just tolerated so much pain, I told her I wanna leave and come another day and drink more water ,she said let's ask my colleague to try. I went to another room and a middle aged lady came and again punctured the same vein on left and couldn't get any blood, then she tried a very tiny vein beside that large vein and I was all the time suffering and she collected some more blood and said oh it stopped and I need more blood, I told her let me leave and come back later and I will drink more water she said No,we are swamped today and it isn't possible.Finally she punctured the vein on my hand and got some blood. These people are really brutal, I was punctured 5 times and I was having so much pain, even when I offered them to leave and be back in couple hours or another day they didn't accept. I hope there is a manager or a supervisor that can read my review and can do something to prevent these happening in future. Not recommended and Avoid this place.

    Bruised from my blood drawn

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    7 years ago

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    Review Highlights - Quest Diagnostics

    This was the first time I've gotten blood drawn in years without fainting.

    Mentioned in 3 reviews

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    3.1(60 reviews)
    3.0 miBlossom Valley

    Having read some of the negative reviews here before going in, I braced myself for a…read moreless-than-ideal experience. I was very pleasantly surprised, however, from start to finish. I called in advance, to find out whether the test I was going to be taking required fasting. The person who answered the phone was polite and helpful, even if she didn't immediately understand my question. Placing the order for the test online (and remitting payment) was easy. The check-in process at the office also went smoothly, with a wait time that was probably less than 30 seconds. Hue was both pleasant and professional. The facilities impressed us as very clean and the room where my blood was drawn had an absolutely gorgeous view! The very next morning, I was notified of the results by email. Fortunately for me, everything proved to be normal. I consider the fee to be reasonable and was pleased with the ample parking around the medical building. On the basis of my own recent experience, I would highly recommend LabCorp on Blossom Hill. TIP: If at all possible, make an appointment and pay in advance online, as that will greatly reduce wait time once you get there. Of course, it should help to arrive on time.

    Why make an appointment when they don't honor them? This place has no customer service - if your…read moredoctor ask for Labcorp - don't use this location unless you like waiting up to one hour past your appointment time. If you are fasting - skip this place. Had to be tested within a window of time based on taking a medicine and that lapsed. No organization and prioritizing their lunch but have appts over lunch time. Super messed up way to treat people. I'd give them negative 5 if I could.

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    PAMF San Jose Blossom Hill Center

    PAMF San Jose Blossom Hill Center

    2.6(26 reviews)
    2.2 miBlossom Valley

    I needed to have some lab work done, and came by this morning. I had made an appointment online…read more I checked in and took a seat. I only waited 5 minutes and I was called back. The young lady who took my blood did a great job. Staff is really nice here with excellent quality of care.

    Like others lament...if I could give zero stars... Every interaction has been shockingly inept…read more My very first appointment was a combination of preventative / catching up on immunizations / and one concern I brought up. The majority of the visit got coded Medical (I pay) even though all but one part of the visit was provider-side initiated. What a shock to get a $1383 bill on my FIRST VISIT! My insurance agreed that about $700 of the bill should have been 100% covered but it was coded as "Medical" (I asked for the tests/checkup/immunizations, not the doctor). Sutter denied my review. Instead of just taking care of it (don't they WANT to get paid - does it matter WHO FROM?), I get messages to call this number or that to figure out the bill. Now - they have my medication help prisoner for me to return but I have no confidence in this clinic to do their end of the job. I definitely can't afford to pay $700 for every doctor visit. Oh... and in 8 months of being under this doctor's "care" - visits and follow up have all been through their PA. Doc hasn't even seen me yet! On top of coding labs as Medical (I pay) and not Preventative (plan pays), my ins says their lab (Palo Alto) charges astronomically more than other labs. So, in addition to getting stuck with the bill for what should be 100% covered, I'm getting charged the Tech Tax! Fast forward, I'm at the lab to get the work done so my "care team" can take care of me - and the lab didn't even have my orders. I asked two different ways for COPIES of my lab orders and was told that they were faxed over. I'm going to have a freaking stroke before I can get my meds out of jail. I've had better experiences at DMV during rush hour. Quite possibly in the Top 3 of worst service I've received in 40 years - top to bottom.

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    Unilab Quest Diagnostics - Lobby area

    Unilab Quest Diagnostics

    2.6(26 reviews)
    0.1 miAlmaden Valley

    Extremely rude staff. Walked in with a fasting patient and they just had one patient who came after…read moreus and the lady took her in which was ok, but she refused to get our test done as we did not have an appointment and said she was over booked when in fact there was no one there at that time ! If they don't do walk in they need to completely change the rule to Appointment only. Was disappointed that inspite of no one waiting she was adamant that I have to take an Appointment and come again some other time. The only reason anyone would want to visit is proximity and nothing else.

    I agree.. this location is under staffed. One person does the desk check ins, the blood draws, etc…read more But with that said, the person was really nice. Your wait time varies based on how many people are ahead of you. I suggest making an appointment via their website but if you have a fasting test, it might be a better idea to come in as a walk-in when they first open. Update: Please, please please the owner of this lab, hire someone to run the front desk to make this place more efficient. The patient load has picked up here and if you come in before appointment times, because you are fasting, if you aren't the first one in the door, the wait is really long. It isn't the employee's fault either. You have him doing everything and the waiting room is packed. It's torture to have to wait that long for a blood draw when you are fasting.

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    Shreya Soni, ND - Shreya Soni, ND, with the Naturopathic Doctor's Oath. Taken during her white-coat ceremony at the Canadian College of Naturopathic Medicine

    Shreya Soni, ND

    4.9(27 reviews)
    5.3 miCambrian Park

    I have been working with Dr. Soni for almost two years now and it has been life changing. She is…read moreincredibly kind, skilled and attentive to helping me address my health goals and I perhaps for the first time in working with her have felt hopeful about my health. With her years of experience and expertise, alongside tailored testing, she has helped me address a variety of challenges related to endometriosis, gut health and hormones. I highly recommend people work with her if they want to actually see a difference in their health and feel truly supported and listened to in the process.

    I sought out Dr. Soni because I had a persistent yeast infection. I will start with the good:…read moreDr.Soni clearly cares! She is the only initial doctor that ordered tests to determine what "kind" of yeast I was facing, as it was resistant to the most common medications. However, after 2+ years of working with Dr. Soni, eliminating sugar, gluten, dairy, and going on every single diet you can even imagine...15+ supplements daily, mental exhaustion from the toll this horrific infection was having on my relationship with my partner, pain with any form of intimacy which led to exceptionally limited intimate moments with my partner as everything constantly burned and itched, encouragement from Dr. Soni to move out of my house because she was convinced my issue was stemming from mold (all mold tests came back negative in my home and body), I finally decided to go to another practitioner. Shame on me for not doing so sooner, but we put our trust in doctors to encourage us to seek other help if they simply don't have the answers. The next doctor I saw told me that the meds Dr. Soni had me on would not treat the issue, as they were taken orally and needed to be used as a suppository, given the infection. My new doctor prescribed the correct medication and in one week I was yeast free (and still am, months later!). I WISH I could have these past 2+ years of my life back and the $50k+ I spent on treating a YEAST infection. Lesson learned - always get a second opinion. I hope I can encourage others to do the same if you aren't finding the answers to your medical issues. UPDATE per doctor's response - I have NOT moved homes. That was a recommendation per the doctor that I was not willing to make as I did not believe mold was the issue. I was correct. I am not sure why that was extrapolated from my statement. The $50k was inclusive of doctors appointments, labs, treatments, not moving. Happy to provide receipts (this was inclusive of other doctors since I did not get the help I needed in the first place). Per my new doctor - This was a simple issue that just needed the proper treatment in the first place.

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    Quest Diagnostics - laboratorytesting - Updated June 2026

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