Fantastic care and great doctors! Dr. Vasconcelles threats our entire family and she is an…read moreoutstanding physician. We are very happy with the quality of care and expertise of the physicians. Thank you!

Dr Rebekah Hoveland at Koke Mill, horrible! Refused to listen, talked over me, made unnecessary…read moreappointments with specialists that I told her I was unable to see at time. Then red flagged and terminated me because I refused to follow her plan. I am stunned with how bad I've been treated by entire group and plan to make it known. Horrible treatment!

Dr. Villafuerte is perfect but the office staff has not been. One gal told me that blood work was…read morenot done there and had never been when I knew good and well that was untrue and in fact did get my blood work done there that same day. Same girl asked me why I needed the blood work done; um, excuse me, that's none of your business! I don't expect office staff to be as perfect as the doctor but I do expect professionalism. This particular girl was layers lower than the doctor. Dr. Villafuerte deserves much better service from the staff so that she herself does not look bad. (This happened awhile back, to be fair. )

They are not accepting new patients and haven't since 2017. Look elsewhere if you need to make an…read moreappointment.

Right when you enter, you know you're going to be well taken care of. The ambiance, and positive…read moreenergy is almost overwhelming (in a good way)!!! Winnie at the reception desk is amazing, and always does such great work with helping me organize my schedules between adjustments, and massages. Emma does an awesome job with massages, and I really like how she asks questions about my pain, stiffness, etc, before starting. And as for Dr. McKay, I don't think I ever met a happier doctor in my life! Her positivity carries over and helps me feel very relaxed for my adjustments, and also my very first acupuncture care. I'm so glad the Veterans Affairs recommended this Chiropractor to me!

If I could give 0 stars, I would. Our child had an X-ray done. We waited 2 hours for the results,…read moredespite being one of the only people there. We were the last to leave, an hour after closing. When we finally got the results, the nurse practitioner said she did not know what the results meant, and was unable to explain anything to us. She referred us to SIU, and told us to expect a phone call in the morning, and that an appointment would be set up this week. Not only was that experience a complete waste of time, as we are no closer to figuring out what is wrong, we never got the phone call, and when we did, the SIU office had the complete wrong information, so we had to explain everything to them. They then set up an appointment for 3 weeks from now, despite urgent care plus staff saying we would have an appointment later this week. Also, because I am obviously not impressed, I figured I'd throw in the fact that the room we were put in was no less than 85 degrees. Will not be returning and would suggest to everyone that anyone needing an x ray to look elsewhere.

The two stars on here are for the injection nurses (specifically Sweet Pea). They are wonderful,…read moretook the time to explain things, and knew what was going on with my medical plan. Otherwise I would be giving this place 0 stars. Staff regularly called me by the incorrect gender, did not seem to know that I had been there before, and regularly forgot to call me back about things. The absolute worst was the billing department. Incorrect charges, lack of receipts, unwilling to respond to requests for billing explanations-- they have me questioning whether I should report them to the AG. I would not recommend anyone go here unless you have the time to be your own accounting office and lawyer. If you don't, prepare to be charged hundreds of dollars with no explanation.

I love my Dr there as she is very thorough and her staff sweet and caring. The only downside is…read morethat it is almost thirty minutes away from the other side of town where I live but Dr Jennifer Gardner is one of the best doctors I have found in the treatments she provides and the urgency to find out the best way to go to help me!!

I visited Springfield location every year for work physical. This is a very busy place. My visit…read morewent well just recently. Front desk was quick with paperwork. I waited the required amount of time that is acceptable. And the nurses and practicing nurse did their job as expected in good time without over rushing. They do well for as busy of a place it can be.

I recently visited the Jacksonville location, for starters it wasn't easily located as the signage…read moreout front mainly advocated for the other business it shares the suite with; but I can get passed that. Second, my appointment time was at 8am and I was not even called back until 8:50 am. No one else was in the waiting room the entire time I sat there and no explanation was given for the tardiness. Third, I had an audio gram and it was hard to hear during the test because the staff were so loud outside the exam area that I was certain I had failed. Not due to business, they were discussing personal matters. And lastly, I received the most generic physical I have ever received, the Dr never even asked about overall health, concerns, or anything really for that matter. My advice? Go elsewhere. The only pro I can give this location is that the front desk staff were more than accommodating and quick to check me in.

Modern Dental I have been to both Dentists there and can say…read morewithout a doubt they are the best I have ever been to. The staff is very helpful and as nice as can be. No hocus pocus here like the chain dentistry in town. If you go here I bet you will go back should the need arise. William Pokora

Mike and his team are the best I've been taking my family there for over 17 years we are so happy…read morewith them

The doctor and nursing staff are friendly and helpful. The front desk and phone operators are not…read more I feel like I'm bothering them when I check in or call for assistance. Not good front people for a fine institution. The doctor is the key but the customer service is the lockout.