I had a very unpleasant experience at this LabCorp location. I came in for a urine drug screen,…read morebut my initial sample wasn't large enough. The staff member who assisted me told me to drink water, wait 45 minutes in the lobby without leaving, and then return when I was ready to provide another sample. After waiting the full 45 minutes, I let the staff know I was ready, only to be told that the employee who started my registration had gone to lunch, and no one knew when she would return. I explained that I urgently needed to use the restroom, but instead of offering a solution or having another staff member continue the process, I was told that only the original employee could complete it. If a particular staff member starts the registration and collection process with a patient, she should finish the entire process before leaving for her break. It is completely unreasonable to leave a patient waiting in discomfort when the situation is time-sensitive and physically urgent. This is unacceptable. No patient should be left in a position where they have to "hold it" for an unknown amount of time. I ended up leaving because I was told the employee might be back in 15 minutes, and I knew I could not wait that long. I contacted the manager to report the issue. I am very upset with how the situation was handled and will not return to this location. I do not recommend this office to anyone.

Had an appointment showed up and they were closed. No one let me know they wouldn't be open no one…read moretried to reschedule.

I came in today to do a test on my own and call my Insurance to confirm I was covered. When I…read morearrived I learned that I was given incorrect information but the young lady who took care of me, Miesha, was an absolute sweetheart and walked me through what I needed to do and sat with me while I purchased the test online then she drew my blood. I've always had a positive experience at this location but today was the best.

I was a little late for my appointment, however they took me in anyway. The staff were very polite.read more

It's been two days since my test. I was assured that I'd have my results by then. Nope. I tried…read morecalling their number and nothing. Not even an swearing machine. Horrible.

Did a PCR test 5 days ago and still no results. Called…read moretheir number at least 20 times the last few days and emailed them 6 times with no response. Horrible company.

I don't understand all these bad reviews. I needed bloodwork on short notice so I made an…read moreappointment conveniently online. My confirmation came with a code to scan at the kiosk in the waiting area. I had an 11:45 appointment and I was walking back to my car at 11:55. Staff was friendly and helpful. Plenty of parking in the back. One star removed for the small waiting area. Otherwise it was a pleasant experience!

Without the worst location to have lab work done. The staff is incompetent and rude. The…read moreindifferent staff checking you are usually engaged in conversation between themselves. Despite having an appointment, they do not take you on a timely basis because they are disorganized and overwhelmed by people who are not able to complete the checking process themselves. Last time I had blood work done at this location it took over two weeks for my doctor to receive the results. I even went back to this location to ask if they still had my blood samples. After waiting twenty minutes past my appointment time I walked out without having my lab work done. In the future I would rather go anywhere else than this location and if possible, a lab other than LabCorp. Third world medical treatment. If I could I would leave a negative rating!

Absolute nightmare. Waited for 40 minutes because the system screwed up my appointment time. Only…read moreto say that they can't submit my test absolutely wasted my time. Do not recommend.

I have used this location 3 times the past two or so years…read more Easy to make appointment online, but they also take walk-ins. Great location about 1 block off Route 17. Clean & well set up. The waiting room has a kiosk for Check-In ( again with appt or for walk-in) Have your Driver's License ready (& if you are using Insurance, that card too.) The kiosk scans these cards. Check In takes only a few minutes. The,staff gets patients In\Out FAST!! I have "hard to find" veins. I run into painful issues sometimes. BUT here we are 3 for 3 for perfect blood work extraction. Highly recommended!!

Breilyn fue extremadamente generosa conmigo, me desmayé y derrame la soda. Hizo todo lo posible…read morepara ayudarme y brindarme un servicio de calidad. Breilyn was extremely generous with me; I fainted and spilled my soda. She did everything she could to help me and provide quality service. Recomended!!

This office is horrible. The girl checking patients in was extremely nasty and rude. The office is…read morethe size of shoebox. I actually walked out after being spoken to the way she spoke to me. Also, do not think that when you check in online, and get the text that you are getting called for your appointment. Apparently they call you first in the office and then text you, which is the opposite of what the text tells you to do. She seemed to have a hard time understanding the process, and honestly she did not care. She was doing whatever she wanted to do, and did not care what anyone had to say. This office is not well run with patients standing and waiting out in the hallway too. I was not the only patient complaining either as I was walking out. I made another appointment and went to another location right after and had a way better experience and would suggest everyone else do the same!

This lab is "QTE" to where my COVID19 test was submitted 12/28 20:38 and result reported 12/30…read more12:48. I am very glad and thankful they were experience and fully responsible in administration, classic traits for Quest which has done so much testing for so many less urgent, crucial periods in my life thusfar. Their speed reliability and results give peace of mind and ability to conduct life safely and accordingly versus so many other commercial labs who have 5-7 days results time, some even canceling the results as happened to my family member's test at another lesser commercial lab 2w ago. Thank you QTE for doing us this service.

Although all specimens were taken exactly as described, they rejected half of them and the…read moreresulting lab report says "see note A" and there is no note A, Poor handling of specimens and garbage write ups THey may do well on Covid easy tests becasue they know they'll get paid- but they're junk on everything else in the world that made us sick pre 2020

I came here to have a Urine test for a new job. Entered to…read moreits web page and it was so easy and fast to get an appointment. They sent me instructions and info for my appointment ... everything was so clear! They have an easy way with a code to check in and wait for your turn... The assistant who received me was so professional and kind.... She explains so good This was my first time in this Labs and I will come as more often. Thank you to all the Team! God bless you, guys!

Blood work is a personal thing. Be nice. Made appt day before. After 30 min of waiting it seemed…read morelike we weren't wanted to be served. The Asian guy usually has things organized, otherwise it's on you to do their job leading up to when you get your blood drawn. Um, no thanks. My time isn't your time

A Heartfelt Thank You to Hackensack Hospital and the PICU Team…read more From the moment we arrived at Hackensack Hospital, I knew we were in caring hands. What we were going through was incredibly scary and overwhelming, but the doctors, nurses, PCAs, and entire PICU team made an experience that was so frightening feel a little easier for our family. I cannot fully express how grateful I am for Dr. Ali and his entire team. The compassion, professionalism, patience, and dedication they showed us meant more than words can say. They not only cared for my child medically, but they also gave us reassurance and comfort during one of the most difficult moments of our lives. And the nurses--WOW! I want to give a very special thank-you to Claire, Thalia, Mia, and Joan. Your kindness, compassion, and the way you cared for us will never be forgotten. You made us feel heard, supported, and safe when we needed it most. I also want to recognize the PCAs, including Ari and Ktis. You welcomed us with such warmth and kindness and made us feel like we were not alone. Every little act of kindness made a difference. The PICU team was truly amazing. There are honestly no words that can fully express how thankful I am for every person who played a part in our care. Each doctor, nurse, PCA, and staff member contributed to making an incredibly difficult experience more bearable. Most importantly, I thank GOD for bringing each and every one of these individuals into our path. I prayed for strength, guidance, and healing, and I am so grateful for the people God placed around us during this journey. To everyone at Hackensack Hospital: THANK YOU from the bottom of my heart. I will forever be grateful for the care, compassion, patience, and love you showed my child and our family. You didn't just take care of a patient--you took care of a family during a moment when we were scared and vulnerable. For that, I will always be thankful. May God bless every doctor, nurse, PCA, and staff member who cared for us. You are truly appreciated, and you will never be forgotten. With heartfelt gratitude, Nunnally Family

Working here was a nightmare. Micromanaging Mis management…read more Setting up for failure not success. You get used and set up. Stay away from this place. You will get screwed over

Scheduling an appointment is absolutely impossible. The people who work the phones want to review…read morepersonal medical information with you and contradict what you were told by the doctor and what you know yourself to be true. They are rude and condescending which is especially worse because you are dealing with a possibly serious medical concern.

My MD instructed me to have lumbar spine imaging done by Hackensack Radiology because I had a prior…read morestudy done by them in 2023 and it was on the portal. He requested the radiologist compare the studies and I reiterated that request TWICE; once when making the appointment; and again when I checked in, I had the second study done on 7/22./25. The report when posted said "no comparison study available." SO, I called on 7/25. Today is 7/28, I am seeing my MD tomorrow...and there is NO REVISED STUDY on my portal. This is totally unacceptabLe and I will be posting this review on all available public sites.