They left marks on the master bedroom, closet doors & foyer wall from a decorative bench they…read moremoved. The carpets were left SOPPING wet throughout. We had to put sheets down throughout in an attempt to keep our feet (and the dogs) dry enough to walk into rooms with linoleum & hardwood so we wouldn't slip & fall. I had to purchase fans from Walmart and had those going along with my ceiling fans for days. I have no idea what damage has been done to the padding underneath. 6 days later, the foyer was still yet! I contacted the owner and he said it was normal for the carpet to be wet like that and he would bring out air movers to help dry, but what I know about them is how big & loud they are, and how much electricity they use. I already had my fans going long enough as it was. After days of wet carpets, I talked (via text) to the owner & told him how unhappy I was and thought we should get some kind of refund (he did offer "a little" on the electric bill). I've never heard back from him and he blamed our dogs for the marks left on wall & closet doors. Horrible experience. UPDATE: I RECEIVED A FULL REFUND FROM THIS COMPANY. I do appreciate that.

Looked on Yelp for a good carpet cleaning company in Northwest Ohio…read more I contacted Guarantee Carpet Cleaning. They had very good customer communication and did a very good job cleaning my carpets. Thanks Yelp reviewers for this suggestion.

The All Star crew arrived on time, were very professional, and did a thourough job. They were…read morecareful not to damage anything. The carpets look great. I will use their service again.

Was in desperate need of carpet cleaning, thanks to my jerk of a dog peeing on our son's bedroom…read morefloor 16 times over the last 6 months. Bryon was able to get the bulk of the stains out, and went above and beyond by telling me how to handle future pee incidents with household supplies and cleaners so they don't create lasting stains (hint: my Woolite carpet cleaner spray can scrubber thing was NOT it). He did a great job cleaning our sofa and family room floor as well, with minimal moisture left behind. Even called the next day to follow up!

Not satisfied with end result of our area rug chair, or couch appearance. Usually we utilize hot…read moresteamers for our furniture and carpet. Decided to try something new and the water stains weren't removed from my sectional and/or the area rug stains. They both look exactly the same stain-wise that did prior to them being shampooed. Disappointed. Very friendly employee however which always helps but staring at these stains before a huge crowd shows up in two days. I'm thinking he may have ran out of soap?

They did a very good job i was pleased with the price plus I tipped them well. It's a husband and…read morewife couple very nice and friendly I will use them again in the near future.

From the owner: We have been in business since 2017 and what makes us unique is we are family owned and operated…read more Everything we do here stands for family.

great communication and great work! I highly recommend them for your cleaning needs!!read more

From the owner: Personalized Cleaning Experience – You don’t just clean spaces; you tailor every service to your…read moreclient’s exact needs, ensuring satisfaction with every visit. Attention to Detail – Your team goes beyond the surface — tackling those hidden spots others overlook to deliver a true “shine” difference. Reliable & Trustworthy Service – Clients can count on punctuality, professionalism, and respect for their home or business every single time. Eco-Friendly Products – You care about both cleanliness and health, using safe and environmentally responsible products. Locally Owned, Community Focused – You’re not just a service — you’re part of the community, helping local homes and businesses feel their best. Flexible Scheduling & Free Estimates – You make it easy for clients to get started and fit cleaning into their busy lives.

We have had Manuel and Sandra come to our apartment 3x now. Rates are reasonable. They are…read moreefficient but thorough, punctual, responsive, and reliable. They are also very open to feedback and customization both with services and products used. They bring all their own products and equipment but are willing to use your products if you prefer. While they are new as a company, together they both have decades of experience. Would highly recommend!

From the owner: We take pride in our work, and 99% of the time, you'll have both owners cleaning for you.read more

All Starr did our upstairs, steps, and landing.... They did a very thorough job and was there at…read morethe time they promised. Jennifer was very easy to work with. I would definitely use them again.

All Star certainly lives up to its name! Our carpet is about 15 years old and looked nearly like…read morenew when they were finished! Professional and friendly people from the first phone to schedule, on time arrival, timely finish, and neat and clean exit! My neighbors recommended All Star and we are all very pleased with their service!