They are honest. I thought I needed new wheel bearings and they said they were good and didn't need…read moreto be changed. They have also helped me with random stuff for free sometimes.

I love the email updates! This is the ONLY way to mechanic! Who wants to listen to someone mumble…read morearound struts, compression, coils, and other odd terms? They quickly set me up to check out my suspension issue, had initially given me all the quotes on what they might attempt, alignment, diagnosis; next day I was surprised to find an entire email detailing their recommended work. The value is right between your basic good ole boy and a stealership. Fair enough, glad to have not only a highly recommended shop option but an enjoyable staff too. They're only missing a waiting room with weird sparkling water and Aldi beverages in a cooler!

so grateful for the fine folks at guaranteed automotive…read more my wife, 7 week old baby, and puppy were driving from cincy to chicago after our first road trip as a family of 4. engine completely gave out on 65N. we were in a crisis, on the side of the interstate with semis speeding by. we got a tow to the nearest mechanic (20+ miles) - and it happened to be guaranteed automotive. they were busy as could be, but still managed to let us know that our catalytic converter went out. they needed to order the part and could get it fixed for us - but it'd be a couple days. the real problem was that it was purdue's move in weekend - and even though enterprise allowed me to book and check into a reservation online - not a single location had a rental car in all of lafayette. same issue with every rental company in the area. what a shame. we needed to get back to chicago bad, especially with a crying newborn. after several frustrating calls with enterprise and hurtz, we decided we'd just uber on home ($270) and come back for the car when it was ready. but out of nowhere, guaranteed auto offered us their little loaner and let us take it back to chicago for 3 days while our car was getting fixed. saved us some money and was very convenient, after a long stressful day. we're so appreciative for the kindness and efficiency we witnessed with guaranteed. i hope i never step foot in there again, but if you're reading this and you're broke down in the area - they'll get you right. only somewhat negative feedback from me is that they're closed on saturday and sunday - and waited to call until friday around closing time to let us know the car was ready for pickup. so had to wait a couple extra days to pickup, whereas if i knew it was going to be ready i could have been there friday afternoon. oh well. pretty good, not bad, can't complain. thanks y'all!

New to the area and decided to try this place for my high mileage Camry. Scheduled an oil change…read moreand check up and was impressed with how things were handled. The front desk staff were very friendly and I really appreciated Eric's help. I had a speculation I was burning oil and they made sure to take note and set up an appointment to address that in a months time. Oil change, air filter, and windshield wipers were all very reasonably priced. I had an appointment for 10 AM and was out by 11:30 AM on a busy morning it seemed. Nice little waiting area as well. I will be taking my car here for future services.

Was there yesterday at your Jiffy Lube in Lafayette…read more TheUndercarriage Splash Shield! Was dragging shortly after. Thought i hit something until i saw what it was after i got home!.It wasHanging down from my SUV when my wife and I.got home Pause. Plus they didn't even do the turn signal check or light checks. none of the basic light checks period

Service was so good and they even tried to save us money! I'm not sure what the name of the guy was…read morethat helped us, but he got right to it and fixed the issue. Would definitely go back.

This Valvoline has excellent customer service, Lee explains everything well, and is good pricing!…read moreThanks Lee for all your help!

The service was amazing!! I was in and out in tops 15-20 minutes and I never had to leave my car…read more Several people did checks and rechecks which made me feel really good about the work being done correctly. They also did not try to upsell me on anything after I said I just wanted a regular oil change! That I really appreciate and the staff was so friendly I will definitely be a regular customer!! I did have a coupon, which made it about 29$, but coupons are not hard to find and if you sign up for the loyalty program you get a 20% off keychain for future oil change.

They are very busy but have been fairly responsive with an appointment, I would recommend this…read morebusiness

The staff were friendly and helpful. It's nice to find a place that actually cares about being…read moreprofessional, and making sure that you are taken care of. They have 100% earned a lifetime customer as far as I'm concerned. Outstanding job!!!!

I absolutely love this place. Whenever I have to get a new tire for work I'm actually excited about…read morecoming here. The staff is super friendly (like family) and they do a great job. Heidi in the office is AMAZING as well as Smiley, one of the technicians. They take great care of their customers and typically go above and beyond. Thank you guys for everything!

Always friendly and helpful. The nature of my job necessitates me dealing with this business at…read moreleast once a week (usually more) for the last couple of years. Highly recommend.

We have depended on Tony's Automotive Repair ever since he took over Westfall's year ago. Always…read morecompetent, honest, helpful, and caring, we are grateful for Tony's service of our vehicles. Never a failed fix. Always a fair price.

Good work and "peace-of-mind" is this shop's best product, where quality, reasonable pricing, and…read morelocal access all come into play to make it my "go to" place for routine vehicle service and repairs.

This was my second visit to take five. I posted a review four months ago on how wonderful…read moreeverything turned out. After the usual friendly and a tentative service my debit card would not be processed by their machine. After several attempts, the technician went to speak to the manager who came out and tried to have one more time. He explained he has a problem and it would not accept my debit card. I had no trouble 10 minutes earlier using my debit card at Meier. I told him that was not my problem but his. Then the attitude came. Basically told me if I don't pay, he was calling the police and walked away from me.. A dickhead to say the least. Worst customer service I have ever had. So naturally, I paid with an actual card and not Apple Pay. I've never been treated like that at a place of business in my life. By the way, all the other technicians were wonderful.

I'm extremely disappointed with the service here. My wife brought her car in for an oil change, and…read morethey put in the wrong type of oil for her vehicle. On top of that, they completely overcharged her for the service. There was no transparency, no explanation, and no willingness to take accountability. When we came back to have their mistake corrected, the staff was unfriendly, dismissive, and unprofessional. Instead of owning the issue, they acted like we were inconveniencing them. We trusted them to do a simple job, and they failed at the most basic level. We won't be returning, and I strongly recommend double-checking everything if you decide to bring your vehicle here.