best place in town to get your car fixed I would never go…read moreanywhere else they are truly honest people and they would never try to sell you stuff that your car doesn't need replaced. they are great on their prices too. they stand by their job. it's hard to find a shop that knows what they are doing especially when it with your vehicle.

We were about 2 hours into our 15 hour drive when something disconnected from our muffler and it…read morewas incredibly loud. This was the only place open. My husband went in and they squeezed us in right away and we were back on the road within the hour. The price was very reasonable too! So thankful we found them.

Worked with them when I was traveling through Indiana. Very reasonable pricing and fast service.read more

Just had my car serviced and I couldn't be happier. I have an '97 Ford and went in for brakes and a…read more"funny sound." The folks at Elston are incredibly nice and helpful. They called every day to update me on the progress and get permission for repairs that were found once they started taking everything apart. Not only does my car run better than I can remember, but they charged for the time they actually spent to repair it, not just the standard labor hours that it usually takes. When I came to pick the car up, they showed me all of the parts that they changed, explained why they needed to be changed, and went over every item on the invoice. They also told me about a few items that should be repaired in the future but didn't do it this time because they knew I was on a budget and explained why they weren't "need to do now" items. Excellent service, very nice, and very reasonably priced (quite possibly the best prices in town). I'll definitely be returning for any future issues.

Had a good experience at prime Auto. The owner is easy to work with and all the DMV paperwork is…read moredone in house which makes it very easy and a quick process. The cars are reasonably priced. Very friendly customer service they go above and beyond to get you into a car. Thank you prime Auto!

Had to have my car towed because my alternator died (RIP, lol). Tow truck driver raved about how…read moregreat the guys are at Prime, which made me feel very confident. It didn't take too long after they received it for Chad to give me a call to discuss what they had found. Sure enough, needed a new alternator and a battery as well. He did his best to find me the least expensive solution while getting quality parts, and they fixed it quickly and efficiently. Throughout the whole process he communicated with me in a very friendly manner. My baby runs like a dream now and I will continue to bring it to Prime as she ages and needs more love! Highly recommend!

Thomas always fixes our cars the right way the first time. He never tries to overcharge or upsell…read moreanything else, and he's very polite and quick to get the vehicle done. He's definitely our go-to mechanic!

While on a road trip through Indiana, I noticed a thumping noise coming from the front of the car…read more After pulling over to inspect the issue, I found that the dealership I took my car to prior to the trip failed to secure the splash guard under the engine after getting the car checked out and the oil changed. Luckily we were able to find Thomas' shop before he closed for the day who generously secured the loose splash guard at no charge. We were in and out of there in 15 minutes which put my mind at ease for the rest of our trip. I would definitely recommend checking him out if you live in the area and are looking for a trustworthy mechanic. He could have easily charged us for the quick fix, but instead he helped us out in a jam and got us back on the road in no time.

Banes is a small shop out in the middle of nowhere. Driving by, as I do every day, it doesn't look…read morelike much. I learned to not judge a book by its cover. I took my car there because I was having a major front end problem, and they were close to home. I went I expecting the worst, but was very pleasantly surprised. They fixed my vehicle the same day, didn't try to up charge or find any more work to do, and did it all for what I consider to be a reasonable price. I would not hesitate to take my vehicle back to them any time. The only thing that I was disappointed in was that they put my wheel covers back on wrong when done. Details guys. Details.

These guys are super nice!!!! Did great job on my boat and they did not take advantage and were…read morevery reasonable. We will be back!!!!!! thanks guys Pam and Jeff

Brought my bent rim in 2010 Corvette quoted me 120 bucks. Left my room it was done the same day and…read morehe helped me load it up in the back of my truck really nice people. Looked at the receipt it was only 80 bucks these guys rock

Group of very helpful guys! Walked me through the steps of what to get or why and why not. The pros…read moreand cons of lifting my jeep. Weighing my options, just all around very helpful advice. Then helped me pick out bad butt set of rims and tires. Then had my jeep done within couple days. Best decision I made! Very well made rims, tires are chunky, rims are sexy. 36" very good price.

They were recommended to me from another shop. I had some major preventative engine work done…read more They did a great job, and kept me posted on their progress. The pricing was reasonable and I hope to get a few more years service out of my car. It runs like new. 165,000 miles

Update: Worked with a guy named Frank and found there was a miscommunication with he and another…read moreemployee. My wife talked to Frank, but dealt with another when arriving. The other tech didn't know the background which caused the issues described below. They did another oil change free of charge using Kia parts and the vehicle is back to proper working order without leaking. They stepped up and righted a wrong. Many thanks! --------------------------------------------- My wife took her car for an oil change. It never leaked a drop before and now leaks all over. When I checked it, they greatly overfilled the oil. Took it back and she was asked if she or her husband added oil because it was over-filled. They asked her to bring it back so it could sit for a couple hours, so they can see where it leaks, and they would correct it. She tried multiple times to get it back in - this was their fault, mind you - and they never had time. She and them finally agreed to a day - where she would have to rearrange her work schedule - and when she arrived they told her they had too many jobs that day and wouldn't be able help her! This was a simple oil change. I have to wonder if this level of disrespect and service, or lack thereof, is because she is a woman. If I could leave zero stars I would.

I live in Indy. I worked with Joel via text. I explained what I needed for my trade, my monthly…read morepayment requirements and the apr I was approved for at another local dealer who couldnt get the same Atlas for another week. He confirmed he had approval for the deal with the manager and matched the terms. I drove an hour to see it three days later on our confirmed time, today July 27th at 10am. I thanked him for pinning it all down as I would have my kids with me and needed to sign and drive. When we got there, the 2026 new Atlas was not washed. I found two scratches. He said it would be detailed after I signed "if the deal worked out." I reminded him we had already worked the deal out. First red flag. He expected me to sign on the dotted line before seeing the Atlas clean. We went to his desk and he didnt remember anything about our agreed upon deal. I showed him our texts. He said he needed to run it through his manager. I reminded him he already did that. 15 minutes later, Ostin showed up with a much higher apr than what Joel said I was approved for. But he said his middle name was my first name so that was cool? Joel had given me confirmation for 5% on 72 months while Ostin showed me 8.74. I repeated that the terms were agreed upon before I drove up. Im not new to buying cars - he was padding the apr to make money. "It's only $16 more a month" he said. That amounts to $1500 over 72 months. I said I needed to stay at $400/month and the best they now said they could do was $478. While Ostin and Joel went to "check again" I called the lender and was told I qualified for 4.99. Which I already knew. I asked for my keys and said I wasnt moving forward. They argued with me in front of my kids and did the "is there anything we can do to make this work" routine. I reminded them we had already settled the terms and they had already ran my credit three days prior- 820 trans union credit score. Terms and pricing were agreed to on the trade and the purchase. Two more times I had to ask for my keys. They think if they hold the keys they've got you trapped. Dealerships everywhere need to stop this practice. It doesnt win you business playing psychological games. As I drove back to Indy, Joel texted me claiming I never mentioned my payment terms, the apr or that everything was settled and ready for me to pick up the Atlas. See attached texts. He tried to het me to come back and said he just "wants to move metal." Im getting another Atlas, minus the deceptive tactics of showing a dirty car to hide flaws and at the terms I knew I was already approved for. But I do hope this young man learns something from this. Honor matters. Your word - matters. Spoiler alert: they will respond with "we are so sorry we failed to meet your expectations" and lie about the situation.

A bit awkward to get asked about making a deal today on a Mazda CX5 with serious tire issues…read morehowever I realize the game! My parents did enjoy this beautiful showroom and eye candy from the spiffy Tiguan to the wacky Buzz. I can recommend the used lot variety. They're still shopping and who knows, maybe these guys will have the right option.