The service is good and the employees are nice, but the monthly billing process is absolute…read moregarbage. I started with the high-end wash plan, then decided it was too expensive and switched to a less expensive plan. Instead of simply changing my plan, Classy Chassis started charging me for both plans. I contacted someone and was told it would be fixed. It was not. This same billing problem has happened four separate times. Four times I have had to deal with this. Four times I have been told or expected to believe it would be corrected. And four times, the problem has continued. At this point, I am done. I am closing the card they keep charging because they will not stop taking money they are not supposed to be taking. Good service does not excuse terrible billing, and this has been completely unacceptable.

I always come to Classy Chassis car wash to get my car done. It was $52 for the exterior and…read moreinterior to be done without the mats getting cleaned and it is always worth it. Rachel and Kai worked on my car today and they were so nice and helpful, they asked me to check before I left and check if they missed any spots. I also got a free air freshener. I truly appreciate the friendliness of the staff and detail they put into the cars.

This place is unprofessional and dishonest. I had an issue my plan charging me twice and tried to…read morereach out to let them know about the issue. They would not give me any info at the location, instead laughing and saying "good luck getting a call back." Don't give them your credit card info, pay cash - not secure.

The pressure of the water was pretty strong. It cleaned my car pretty good. If I'm in the area and…read moreneed a car wash I know where to go.

This is a great car wash! I love that it's close to home for me so it's convenient location wise…read more My dad and I both have their unlimited wash plan - you can come as many times as you want every month until you cancel it ... I do just about every other day and my dad sometimes goes through it multiple times a day!! It's an excellent value, they have free vaccumms for you to use after your wash and the employees are so nice!! P.S. If the manager reads this, I would love to put on the mascot costume and wave a sign for a few hours for you on the weekends this summer ! I'm experienced - I've been a professional Easter Bunny in mall settings these last two spring seasons and I was the mascot for Liberty Tax last year so let me know if I can be of assistance!!

In the past, I believe I received a quick prewash of windshield and front and back. I didn't today…read moreso has this been discontinued? None of the squashed bugs on the windshield and front were gone. I spent $23 and had to come home and rewash parts of my car. If this is a normal wash, I won't be coming back. Too many competitors doing a better job.

The staff here are very nice and accommodating. We purchase a monthly membership and pop in for the…read morecar wash and vacuuming.

This place is ok but it scratches your car. There were big scratches on the passenger side rear…read moreafter going through this car wash.

One thing that's always been clear to me that offering "free" vacuum cleaner usage was a sure fire…read morebet to increase overall carwash subscribers to stay loyal to the brand or company they use. So let's start there right? Those things work better than any other place I've ever been to and I've been going to car washes since I was a shorty (I'm 41 for context), and in damn near every state. The service there was amazing, the young black queen with the immaculately done braids had a customer friendly smile outta this world and succeeded in upselling me the full Monty (my poor baby was filthy, so shame on me but kudos to her for such a keen eye) She made the experience well worth it alone in customer service so please be nice to her, take good care of her and i guarantee you she will get the job done. I'd even go so far as to say she needs a raise or a promotion ASAP! The carwash itself is one of those track driven ones where it pulls your car thru different stages of wash, rinse, drying, tires, etc. super fast and super effective because I wish you guys could've seen my car beforehand! The price blew my mind though for such a full sweep?! I'm telling everyone near and dear where to go from now on (if'n yall lazy like me and don't wanna do it yourself). Overall experience? FULL TENS ACROSS THE BOARD!

DO NOT USE THIS CAR WASH. They will damage your vehicle and then refuse to pay for it…read more I took my 2017 vehicle--pristine inside and out, meticulously maintained--through The Wave on Whitman Lane for a routine wash. The driver-side mirror cover was factory-original, never disassembled, never repaired, zero bodywork ever performed on the mirror or surrounding area. It was exactly as it left the assembly line. Their blower ripped the mirror cover clean off, snapping one of the three plastic mounting tabs that secure it. That tab is now permanently broken and unusable--leaving the cover held by only two tabs (a 33% loss in holding strength). At first, the manager seemed reasonable. He asked for a repair estimate, which I promptly provided from a reputable local body shop. Once I did, the excuses began: * They questioned the estimate's validity. * They demanded I go back to the shop for clarification on the OEM mirror that was being sourced. * I did exactly that. The shop revised the quote to address the concern. Then, radio silence--followed by a cowardly email claiming they're not liable because "the mirror cover came off in the blower," implying my car had "prior damage" or "previous work." They have zero evidence for this. The mirror was untouched since new. They're fabricating excuses to dodge responsibility. Now I'm out over $800 for a repair that should've been 100% on them. Worse: * The cover now has 33% less holding power. * That means a 33% higher chance of it detaching in any future car wash. * I can no longer use any automated car wash--including theirs--without risking further damage. Their equipment is clearly too aggressive for modern vehicles, yet they refuse to stand behind the damage it causes. This isn't an isolated incident; a quick search shows others have had mirrors, antennas, and trim destroyed here with the same runaround. Unacceptable. Dishonest. Dangerous. I will never return, and I'm demanding a full refund for the unused washes on my membership cards. I'll be taking this to small claims if needed. Save your car. Save your money. Avoid The Wave.

Thank you Jeremy for your great service. You went beyond what I expected, or had even paid for, in…read morethe fabulous detailing of my Tahoe. I recommend Van Cours and hope you get a raise. Thanks

My Toyota tacoma was left for the entire day to have the upper and lower engine cleaned, and…read moreexterior washed and waxed. I picked it at 4pm to find the exterior not washed/waxed. When I asked about the exterior I was told "that work item didn't get transferred to other paperwork", and I was handed my keys with oh sorry about that. I was disappointed after spending more than $300 that I wasn't offered better customer service especially when I was willing to pay 167 dollars for a wax service on top of what I already paid. I could have been offered to come back, a discount, how about a sincere apology for not doing what was promised? On another note the engine steam was not worth the money at all. Not sure who they have doing this work but total lacks attention to detail. Don't waste your money with this place!!!! If my vehicle were a dealer vehicle things would be much different. I've used VanCours for years, I won't be back. Apparently, they don't need my business. Find somewhere else to go. I also noticed all the 4-5 star ratings are from 2021 and older, they must have gone through some staff changes since then.

Sasquatch Car Wash is better than most other car wash services. The only issue is that those…read morebrushes are spinning too fast. It's not having enough time to lather the car. Please slow it down. Pollens on top of my car were not totally removed, even after the second run. Sasquatch Car Wash provides a free-to-use vacuum and compressed air to help you clean your car. and free to use drying towels, The price is a little higher than other car wash services. With all of these freebies! It's worth it.

Owner Mike V., whom we spoke with regarding the damage to our vehicle, was extremely rude…read morethroughout the entire interaction. From the very beginning, his tone made it clear he had no intention of taking responsibility. His attitude came across as, "We didn't do it--and if you think we did, prove it." After doing everything they asked of us--bringing the vehicle in, allowing them to take photos, and providing the exact date and time we went through the car wash--they still never contacted us. We were the ones who had to call them. When they did respond, it was dismissive and unhelpful. Mike insisted that their car wash does not damage vehicles, yet in the same conversation admitted there is no 100% guarantee that damage couldn't occur. The contradiction alone was frustrating, but his disrespectful and defensive attitude made the situation far worse. He showed zero willingness to help, investigate further, or even acknowledge our concerns. As a business owner, even if you believe the customer is wrong, professionalism and empathy should still be the standard. Instead, he escalated the situation and made us feel as though we were trying to take advantage of them, which was insulting and completely unnecessary