1.21.2025 Always…read morenice helpful folks here, amazingly good selection of actual HARDWARE not just shiny Chinese crap . Here's hoping their insurance does the right thing so they can reopen . -Nate

Great service, low prices, excellent hardware selection…read more The staff at Altadena Hardware are friendly, helpful, and much more knowledgeable than big box stores. They will ask you about the project you're doing, and help find the right products and materials to fit the application of your work. Need to attach something to something else? They will guide you through the a-la-carte screws, nails, nuts, and bolts with expertness, making sure that the style, strength, and size of the hardware fits your project's needs. The prices for most items are competitive with big box stores-- items like PVC pipe, wood filler, and hardware are cheaper at Altadena Hardware in a side-by-side comparison to big box stores. If you purchase materials like wood or pipe, they can cut it for you for transport! The selection of paint, hardware, garden supplies, light bulbs, power tools, adhesives, and most other typical household hardware needs are excellent. Based on size, they don't stock as much lumber or appliances as big box stores. Very helpful -- they do cartridge exchange for Soda Stream!! And have many options of Soda Stream flavorings. They also sell local honey up at the cash register! Altadena Hardware is my first choice for hardware needs!

Arnold's Frontier Hardware is a local treasure. I just love old time hardware stores and I…read moreparticularly appreciate how Arnold's is so engaged with the community. For example, the picture accompanying my review shows my beloved pup getting his picture taken with Santa Claus at Arnold's when they kindly and generously offered a Santa Claus for families to take photos even up to and through Christmas Eve. This is so generous of Arnold's because a lot of times that is a very expensive photo shoot for families. As you can see they had the set decorated super cute for Santa photos. I have a lot of loyalty for this local business because they make all of our lives better and more fun. Thank you Arnold's!

Such a blast from the past to shop at this old school hardware store! Everything a homeowner needs…read morecan be found at this store and then some. The staff are so friendly and had no problem using my coupon for 20 percent off coupon. I will be back for the value to the community that it serves.

We have 7 window screen replaced, all were well done. It took 4 days to have the screens made which…read moreis totally acceptable. It would be good if they can use the hollow / loop pull tab which makes us easier to remove the window screen. The price has almost doubled comparing with the price before the pandemic. Today 5/26/2026, I am greatly appreciated by the excellent service provided by the staff Arron S. . He carried the window screens to our car as some of them are big. He helped to load our purchased stuff into the car. The cashier accidentally made an input error by charging us the regular price of the bark nuggets instead of the sales price, Arron helped to solve this issue quick. He was so friendly, so helpful. Arron, thanks again for your great service.

came in last Friday to get my house keys made and received a rude and unwelcome tone of voice…read moreshowing not wanting to help... he needs to work on how to communicate with customers. I believed his name is Jordan.

lots of tools and equipment for the house and garden and everything tbh and they have good pies and…read moresnacks

Customer service is horrible I tried to return two new products unfortunately I had lost the…read morereceipt but did have the credit card I'd used and they refuse to credit my account I believe this is bunch of BS and owner being greedy I recommend going to home Depot or Lowe's their customer service is great they just ask for your ID give you start credit or return to your credit card easy peasy I'm a landlord of four properties and purchase a lot at hardware stores and I could assure you I will NOT be shopping at this Ace store any longer

Great service and have items you need to get the job done. Not as big as Home Depot of course but…read morefor a quick in and out trip for a job this is your place. The staff is very nice and was helpful.

Everything the workers are so nice especially jose they have everything you need for every job you…read morehave too do

Got van keys copied and house keys copied here. And yes it works perfectly. Very affordable…read moreprices. Will come back again.

Love this little store. Every square inch is covered with stuff. A lovely woman own the place…read more She's open every day. You need it? She'll have it. Hardware, lawn care, plumbing, keys, electrical, hardware, she has it all. She's a one-person operation. Be patient.

Today David showed up in the customer service window and solved a problem for me: he removed a…read morescrew from a cabinet door that was stuck. 3 different people asked me if I needed help when I enter the store. David you rock! gracias!!

I was looking for a gas pipe and several other items. I was fortunate to have been assisted by…read moreDavid who was a very kind and knowledgeable sincere employee. He took the time to help locate other items for me. I also appreciate the assistance I received from Chelsita and cashier KC. Greatly appreciated the outstanding assistance from everyone and was home quickly to finish my project

Today I went back to Ace to make another purchase. I had to buy a birdbath and I was greeted by a…read morelovely man named Chris. He was so patient with me and gave me lovely advice. He even carried it out to my car and we just had a lovely interaction. The price was great and everything was quick and Parking was fast and easy. I always love coming here because people are always treating me so well.

I usually like this Ace Hardware location, but today's experience was disappointing. The cashier…read more(the gentleman with glasses) was not friendly and didn't follow normal protocol when opening a new register to help with long lines. I had already been waiting for quite a while, and only two cashiers were working. He walked over to a third register, and it appeared he was opening it. He made eye contact with me several times, so it was clear he knew I was waiting. After about five minutes, he motioned to a gentleman who arrived after me and took him first. There was no way he didn't realize the order of the line. After assisting that customer, he finally looked up and told me he could help me at his register. At that point, I declined -- the situation was handled poorly, and I was frustrated. I won't be returning to this location. For contrast, the Ace Hardware in La Crescenta is consistently professional, friendly, and a pleasure to shop at.

Service is always courteous and effective. They make useful recommendations. It's always my first…read morestop for hardware, garden and, oh yes, they have ice cream for hot days!

Knowledgeable staff, parking in the rear, good to outstanding variety of items and a neighborhood…read moreinstitution!