I've worked with Kristina for the past 6 years, which is why this experience was so surprising…read more This year, my tax situation was straightforward (W-2 only), so I filed on my own and did not require services. I communicated that clearly when her team reached out and also shared that I intended to return next year. At that point, I was explicitly told I would be **deleted from the system** and treated as a new client because I did not file with them this year, despite a 6 year client relationship. That included being placed on a waitlist, paying significantly higher fees, and no longer working with Kristina directly, but instead being reassigned to someone else on her team. I spoke with Kristina directly to better understand the decision, and she confirmed this is now standard policy. What made this particularly frustrating is that this is not a large corporate structure where policies are fixed or inflexible. This is her business, and these are policies that have been recently introduced and are fully within her control. Applying them this rigidly, without any consideration for a long-standing client relationship, felt unnecessary and reduced a long-term client relationship to a transaction. After 6 years of consistent business, being effectively reset after one year of not needing services is difficult to justify from a client perspective. This ultimately reflects poor relationship management. I would strongly recommend clarifying continuity expectations in advance, as prior client history ultimately carries no weight under this model.

Kristina has been doing my taxes for years now and I can't recommend her enough. Kristina on her…read moreteam are so patient and professional and always answer any question I have. The process is just way more easier ever since I've been doing my taxes with Kristina. The stress of taxes has been lifted and I've been recommending her to all my family and friends because I trust her so much.

Ivan did a great job with my Family Trust tax return. Made it simple, convenient and charged a…read morevery fair price.

Taxes are completed correctly and on time . Professional and friendly and has been doing my taxes…read morefor over 20 years .

I've been with Professional Tax Services for over 2 years now for both business and personal, and…read moreit's been the best experience I've had with any tax professional. Before going with Professional Tax Services, I had been using a fairly large business-centric tax preparer out of state only to receive terrible customer service and they were actually late with my tax returns to boot. I had also used another local CPA, also with a bad experience overall (while costing more as well). Professional Tax Services is the only place I feel that I made a smart choice with and have not regretted a second of using their services. For anyone reading this - you're getting a very high quality of service with Professional Tax Services at prices that are truly affordable (if not downright cheap). I'd gladly pay them a lot more because I feel like they aren't charging enough for the amazing service they offer. I highly recommend them and that's not to be taken lightly.

Loved the quick response from this firm. I was able to get an appointment within a short period of…read moretime. It's a family run business which I appreciate. It's personal and appreciated the in-person meeting. No complicated tax paperwork to file. Really enjoyed speaking to them on our first visit and service. They were also informative.

Terri's my girl! She helped play catchup on my back owed taxes with no complications whatsoever. So…read moregreat- I had to go back to her this year as well. She's fully invested in helping you maximize your refund, while simultaneously educating you financially. She's also the absolute sweetest.

Tony has been doing my taxes for over 30 years. He's the best there is!!…read more Thorough, meticulous, kind. He has been doing taxes nearly his entire life and his expertise really shines. I'm a freelancer, so my returns are always more complicated than most and he always makes it really easy on me. Over the years I have worked closely with nearly the entire team and everyone is great!! Having a great tax team is such a blessing. Even better when you have a team that can grow with you throughout the years. I'm constantly grateful for Tony and his amazing team. You will be too!

I needed assistance and decided to call this business at +1844 957 (1452). The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I can't recommend Laziz highly enough. He's incredibly thorough and detail-oriented, which gave me…read morea lot of confidence that everything was being handled correctly. On top of that, he works quickly without ever making the process feel rushed or overwhelming. What really sets him apart is how easy he is to talk to--he takes the time to walk through everything clearly and makes sure you actually understand what's going on. It's rare to find someone this knowledgeable who can also communicate so effectively. If you're looking for a tax accountant who is sharp, efficient, and genuinely great to work with, Laziz is your guy.

I recommend Loffredo and Associates for your tax preparation needs…read more The front office is responsive on the phone (which I believe is essential during busy season) and helpful. Jenny who prepares your file as well as Mario Loffredo are also both pleasant and efficient. Highly decorated and colorful office space. The rate is probably not the lowest around but I believe it is fair for the efficiency and quality of service.

My family and I have been doing our taxes with Loffredo and Associates for many years - this is a…read morevery professional firm - the staff is very professional and very knowledgeable, overall, they answer every question patiently - Ofelia the receptionist has superb customer service, Jenny, Mr. Loffredo's assistant is very professional, very good, and very knowledgeable about any tax related issues - I highly recommend this firm to anyone who is looking to file taxes, you won't be disappointed -

I've found my new tax guy. When I connected with Robin through Yelp, he responded very promptly and…read morewas concise and straight to the point with what he needed. He was not high pressure in any way and is affordable when it comes to his filing fee. We did everything online and he was easy to reach via text. I highly recommend.

Thorough and extremely helpful, prompt and informative. All of that and I haven't even engaged them…read moreyet!

Alec and Kaye make the annual nightmare of playing bookkeeper to the government, manageable…read more They have a system in place for everything. Emails and texts are their main form of communication, which is also mine. I do appreciate that! The upload portal makes it super easy, the online appt calendar is also easy and then the review is a thorough phone call where all my questions were answered. What a dream compared to other CPA experiences. Their preparation costs are also super realistic.

Just filed our 2025 tax returns thanks to Alec at Kellzi Group,CPA. The whole process was…read moreefficient and streamlined! This was our second tax season with Alec. In previous years our tax appointments with our previous accountant would take hours and sometime multiple visits. Alec got both of ours completed in under 1 hour!!! His assistant had sent us an email with a link to Intuit to get things started. We might have been able to do the whole filing virtually, however we like the opportunity to meet in person and ask questions.