When Beasley tire down the road quoted me over $270 to mount, balance, and dispose of 2 tires, The…read moreawesome and friendly people at Trout stepped up and did the job for $38! Do yourself a favor and go see the folks at Trout! Amazing people, great work!! A++

Great service at a fair price. Good turnaround time as well…read more Tires and wheel bearing service were both done

Beasleys quoted me over $270 to mount, balance, and dispose of 2 tires. You must be crazy! Trout…read moredown the road did it for $38. Do better!

I took my truck in for an oil change- paid. Took it for a trip and came back, and my oil looked…read morepitch black and they lost my oil cap! Poor service, poor customer service, with little value. I took my truck to chevron and they confirmed that my oils shouldn't have been pitch black after using it once!

Neglected to inform me of two missing lug nuts and allowed my four young children in the car. Very…read moredisappointed they didn't even feel it relevant to mention.

It was a long day at work and the last thing I wanted was to have to off balance my tire when I got…read morehome. I gave these guys a call, they picked up right away, and had me in and out in less than 30 minutes. Quick, professional, and a great job on the car. Super affordable as well. Needless to say I'm never going anywhere else again.

I bought new tires and didn't realize the tire was gonna rub against the wall of my 4Runner. I…read moreImmediately took it over to Big Tex and they were able to get me in within a couple days and install a level kit and front end alignment. All shocks were replaced.The price was very reasonable and the turn around time. Excellent.

I had a great experience at BIGTEX. I had taken my Nissan Titan XD to several places to have an…read morealignment done. Two places told me it was fine and didn't need an alignment. The third place pegged out the camber on one side to help it drive strait. BIGTEX explained the problem and presented me my options. I appreciated honesty.

Took my car to get fixed, but they couldn't fix it…read more Broke my hood latch and didn't want to repair it after they couldn't fix my car.

If I could give Firestone Complete Auto Care negative stars, I would! MY CAR IS NOW COMPLETELY…read moreUNUSABLE BECAUSE OF THIS BUSINESS This place is an absolute disaster. I brought my car in expecting basic competence and instead got a complete nightmare. Nobody seems to know what they're doing, and somehow every single step of the process was handled in the worst way possible. Communication? Nonexistent. Professionalism? Laughable. They kept my car way longer than promised with zero updates, and every time I tried to get answers, I got runaround, attitude, or straight-up contradictions. It honestly felt like they were either avoiding responsibility or just completely clueless. And somehow, impressively, my car came back in worse condition than when I dropped it off. That takes effort, in the worst way. At this point, I don't even trust that they did anything correctly at all. Customer service was beyond terrible. No accountability, no apologies, no attempt to fix anything just excuses and indifference like wasting your time and money is normal business practice. This wasn't just a bad experience it was a complete mess from start to finish. Do yourself a favor and stay far away from this place unless you enjoy frustration, wasted money, and problems that somehow get worse instead of fixed.

Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

This is probably the worse shop in Kingwood for body work. Customer beware. If I give them credit…read morefor anything positive, the paint looks pretty good on my car. Other than that they totally failed. The day the car was towed in I met with a service tec who told me they would start tearing down the truck the next day to do an estimate. After 2 weeks of hearing nothing I called. I was told my service tech no longer worked there. I told the lady on the phone, "that's your problem not mine." So then I got a new service tech who repeatedly mislead me, missed deadlines, never retuned calls. What's more, I told him I had an aftermarket grill panel and was told that State Farm would only pay for Ford stock items. So I told him, I had the original chrome Ford grill out in my garage and they could use that one and I dropped it off. He asked if they should compare my old grill to the one they were ordering from a used parts house and I said NO. When I came to finally pick up my truck they had used the new used grill anyway. The cost was only $288, and since I had waited 6 weeks for my truck I just decided to take it anyway. Then a few days later I get a final estimate from State Farm and that $288 grill now cost $950!!!!!! Are you kidding me? It's plastic and I plan to remove it anyway and replace with the aftermarket grill. So State Farm is the one being ripped off. Maybe I should just let it go but it galls me that they would rip everyone off at the last minute. My final bill went up $2000! That is just criminal. I have no idea if a guy named Kenneth still owns the place but if he does, he must own a mansion and have membership at Kingwood Country Club with all the scammed money he has made. 1 star is the lowest and that is what Kenneth's gets. Caveat Emptor, Buyer Beware!

Came in for flat repaired but ended up I just had low pressure all 4 tires. German helped me…read moresituate and recommended me to rotate my tires. I went back on the road in 20 minutes. Fast, Friendly service. He was upfront about pricing. It was a fair price. He also offered coffee and bottle of water while waiting.

We came in late on a Saturday and they were very friendly about staying late. Would definitely…read morerecommend for any tire needs.

I have been here twice and both times I have had good service. The last time I was here I needed…read morenew front brakes and rotors. I was able to drop my car off on Saturday morning when they opened and they completed the job around 11 am. I think the prices are fair but my only recommendation is to pay with cash or a check because there is a 3.5% charge when you pay with a credit card.

Exceptional service performed on my vehicle today. Quite a drive for me, but worth the time. I was…read morevery happy with the results of my alignment. I had other shops tell me that they were unable to get within spec. Brand new tires were installed last week and a bad alignment would have caused issues further down the line. Thanks again.