When Beasley tire down the road quoted me over $270 to mount, balance, and dispose of 2 tires, The…read moreawesome and friendly people at Trout stepped up and did the job for $38! Do yourself a favor and go see the folks at Trout! Amazing people, great work!! A++

Great service at a fair price. Good turnaround time as well…read more Tires and wheel bearing service were both done

Beasleys quoted me over $270 to mount, balance, and dispose of 2 tires. You must be crazy! Trout…read moredown the road did it for $38. Do better!

I took my truck in for an oil change- paid. Took it for a trip and came back, and my oil looked…read morepitch black and they lost my oil cap! Poor service, poor customer service, with little value. I took my truck to chevron and they confirmed that my oils shouldn't have been pitch black after using it once!

they was able to add my Freon in my vehicle Nissan and it's blowing ice cold and I recommend this…read moreshop to go to It is my new home for a repair thanks from Chris

Neglected to inform me of two missing lug nuts and allowed my four young children in the car. Very…read moredisappointed they didn't even feel it relevant to mention.

I bought new tires and didn't realize the tire was gonna rub against the wall of my 4Runner. I…read moreImmediately took it over to Big Tex and they were able to get me in within a couple days and install a level kit and front end alignment. All shocks were replaced.The price was very reasonable and the turn around time. Excellent.

I had a great experience at BIGTEX. I had taken my Nissan Titan XD to several places to have an…read morealignment done. Two places told me it was fine and didn't need an alignment. The third place pegged out the camber on one side to help it drive strait. BIGTEX explained the problem and presented me my options. I appreciated honesty.

If I could give Firestone Complete Auto Care negative stars, I would! MY CAR IS NOW COMPLETELY…read moreUNUSABLE BECAUSE OF THIS BUSINESS This place is an absolute disaster. I brought my car in expecting basic competence and instead got a complete nightmare. Nobody seems to know what they're doing, and somehow every single step of the process was handled in the worst way possible. Communication? Nonexistent. Professionalism? Laughable. They kept my car way longer than promised with zero updates, and every time I tried to get answers, I got runaround, attitude, or straight-up contradictions. It honestly felt like they were either avoiding responsibility or just completely clueless. And somehow, impressively, my car came back in worse condition than when I dropped it off. That takes effort, in the worst way. At this point, I don't even trust that they did anything correctly at all. Customer service was beyond terrible. No accountability, no apologies, no attempt to fix anything just excuses and indifference like wasting your time and money is normal business practice. This wasn't just a bad experience it was a complete mess from start to finish. Do yourself a favor and stay far away from this place unless you enjoy frustration, wasted money, and problems that somehow get worse instead of fixed.

Went in for a routine service, with a work truck. They called to ask where my missing lug nut was…read more When firestone called me to ask where it was and I replied with it was in the glove box, but they couldn't find it. I picked my truck up and everything in my truck is all over the place and my brakes are still squeaking. It's more so the mess I'm disappointed about. It's the little things. That lug nut was exactly where I said but everything was turned over and if they looked for a half second longer, they would have seen it. I had an extension cord and safety vests on my back seat, and those ended up on the floor all disorganized...

Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

I have been been going to Kenneth's Complete Car Care for 15 years & have all of my vehicles…read moreserviced there. The people at Kenneth's are always polite, professional & experts at what they do. I have never been disappointed in their service In either their mechanical or body shop! Kenneth's is the BEST car center there is!!!

Absolutely one of the "Best Customer Service " Kevin greeted me, I have a simple nail in my tire,…read morethey repaired it, offered water and coffee, it's. Really simple, customer service goes a long way and this place hit the nail on the head. My tires were rotated at another location and they didn't reset my tire location so, the rears where in the front and front in the rear as the my SUV read. Kevin my service provider said not to worry he would leave it correctly and reset it. NO CHARGE They have off road fitments , sedan fitment , SUV anything you need they have it. If it's special order dealer item only , NO PROBLEM they have direct access and can possibly get it same day & and if not they are honest and give you accurate delivery time. I forgot to mention they beat dealerships price. Also they have alternative quality tires to save you $. The option is yours.

I will return when I need tires! What i thought was a bad patch turned out to be two nails in my…read moretire. They were able to put a used one on in the meantime which saved me a huge headache. I have a toddler, so my car needs to be safe for my daughter. You have a new customer!

I have been here twice and both times I have had good service. The last time I was here I needed…read morenew front brakes and rotors. I was able to drop my car off on Saturday morning when they opened and they completed the job around 11 am. I think the prices are fair but my only recommendation is to pay with cash or a check because there is a 3.5% charge when you pay with a credit card.

Exceptional service performed on my vehicle today. Quite a drive for me, but worth the time. I was…read morevery happy with the results of my alignment. I had other shops tell me that they were unable to get within spec. Brand new tires were installed last week and a bad alignment would have caused issues further down the line. Thanks again.