Although I did not get my service done, I got a better insight of "THIS" CBA location…read more They came in highly recommended by a family member. My diagnostic test was top tier and worth the $180. I love the pictures, explanations and videos of all the things in question with the car. The communication with John was excellent!!He patiently worked with me as I explored my options. I also spoke with Derek, who was helpful in getting my concerns to the right individual.

Our daughter was working in humble this week and called very upset because the car was making a…read morehigh pitch noise. She had had the oil changed the previous day and we thought it could be a loose belt. But because we were 4 hours away we could not get to her right away. Told her to park the car and we would Try to get down there on the weekend. Then it hit us, she is right there in fall creek (we use to live there so we know the area) call Christian Brothers. Hubs got on the phone and spoke to Ken. He said they were very busy and they would be closing early and would not be open on Saturday because it is new year's weekend. He also said for her to bring the car up immediately, ask for him and he would see what he could do. She did and he looked at it and found a rock jammed up in the break area. It was rubbing up against the break pads. Problem solved! Price was right! Our daughter who was distraught was now crying tears of joy. She thinks the worse right away. So thank you Ken and Christian brothers for a job well done!!

Very helpful and customer service is excellent. No wait! Store is very clean and organized.read more

Literally standing in their parking lot with a flat trailer tire. They are refusing to fix it and…read moremy mechanic is actually with me they're saying that the hole is on the sidewalk but it is not he is confirmed it is not. They are refusing to sell me solution to fix it Literally left me on the side of parking lot stranded. I will never come to Firestone again. I explained to them that my trailer is full of equipment and it is dangerous for me to be stranded in this parking lot. It is a safety risk for people robbing people in Houston. They did not care. Miguel also who worked there was extremely rude definitely don't go to him..

Took my car here, because the lights on my Dashboard & radio would turn off then turn back on, my…read morecar would act as if it wanted to cut off but would cut right back on. They told me it was my air compressor took my vehicle to get a second opinion another shop told me it was my battery terminals they needed to be tightened after getting the issue fixed at the other shop my car has not tried to cut off again!! Also They ended up charging me $189 for a diagnostic for everything else other than what was wrong with my car for me brining it in. So I paid $189 for a diagnostic then was going to be charged for a $1,900 service that had nothing to do with my car trying to cut off. "Lacey was nice" but I was not a happy customer and would not recommend this company to any of my family or friends.

Normal service; set expectations to only do back breaks, no inspection on other parts...my dad…read morecalled to pay and was bamboozled into an $80 oil change. As a woman, I cannot stand when older men do not take direction and gaslight you or others.

David was so nice and helpful!!!!! Great Employee he was very attentive with me not knowing what to…read moredo with my car and what was needed!! Thank You

I went in for an oil change! Staff kept coming up with "new deals". I ended up spending over $200…read morefor extra stuff like tire rotation, new brake fluid and new wipers. They gave me a credit for tire rotation because they busted my struts when they lifted my vehicle. Strut repair at my trusted mechanic cost me $836. I'll never return to this Jiffy location. I felt very disrespected.

Stella the representative was awesome. She work with me got me what I needed. Definitely give her 5…read morestars she needs a raise!

I would give them two stars, but they don't even deserve that. I called to compare prices and…read moreschedule an appointment, but the prices had almost doubled when I arrived two hours later. I understand that inflation is an issue, but I didn't realize how bad it had become. The employee at the service desk said that the wait would be 30 to 40 minutes, and it takes an hour 45. The employees were not bad, but I will not be going again.

Quick response time and easy to schedule an appointment. Collin is very personable. He addressed my…read moreconcerns and didn't try to upcharge me for unnecessary repairs for a noisy serpentine belt. Worth the $50 service fee to come to my house. Give him a call if you're looking for convenience, reasonable prices based on repair needed and someone ready and willing to work.

From the owner: •Travel fee- $50 •Consultation - $25…read more•Brake pad replacement- $150 • starter replacement- $250 to $400 • alternator replacement - $200 • tie rod replacement - $100 Each • ball joint replacement- $80 to $150 • wheel hub replacement- $160 to $280 • knuckle replacement - $200 to $300 • oil change- $100 • throttle body replacement - 300 to $500 • radiator replacement - $65 per hour • intake manifold gasket replacement - $150 to $250 • caliper replacement - $50 each • wheel hub bearing replacement - $100 each • O2 sensor replacement - $100 each • fuel pump - car($150) & truck $200 to $300 • Engine swap - $3000 • travel to get pull motor from different vehicle to bring to you - $3500 • grab new motor pre packaged - $500 • motor rebuild - $5000

Took my 2013 ford edge for soft brakes. 3 days later, $1800 later, brakes still soft, they used…read morepainters tape to try make the brake lights shut off (it failed, drained the battery). Just tell me you can't fix it, no charge, we part as friends. But no, take $1800 and KNOW you screwed up with painters tape! Wouldn't have them replace wiper fluid.

Watch out!! They price gouge you for parts and trying to tell you good parts are bad. My vehicle…read morewas good before I took it to them now all of a sudden I am having problems with it.

While visiting Houston on a day trip, we noticed the rear drivers tire was nearly flat while at a…read moreshop on our agenda. Upon airing it up, we found a screw puncturing it. The tires were installed at one of our Walmarts back home (which on a side note, the techs at the time claimed they had difficulty on the install that a part was stuck on the wheel they didn't want to try replace for fear of breaking other components; a couple weeks after their job my TPMS started malfunctioning and has been flashing on my dashboard for the last 7 months, not able to prove they damaged it given the lag to onset; can't afford the eval and fix at the dealership right now), so they were under the warranty I got with them. We were wary on long distance + high speed + spare tire to get back home. I called the nearby Walmart at the 9235 N San Houston Pkwy, Humble location to find out how to bring it for tire repair. I was told to just pull up to the bay doors and someone would do the intake. After airing up the tire, made it to the store, pulled up the doors where there were about 5 cars also parked outside other bay doors. No one came out after 10 mins, so I went in to the counter. After a wait in a slow register line, I was told the techs come out to us at the bay door to check us in. The woman at the register went out to see what was going on and tell them to catch up on check ins. After finally getting on the list and handing over my key at 1:11pm, I asked the tech how long she estimated it would take with the others ahead of us. She said about an hour, we'd get a text when it was ready. So my son and I went in to putz around Walmart for an hour. It was too cold and windy to go anywhere else. After an hour, we conceded to having lunch in the store McD instead of where we were intended to be in another part of Houston. Afterward, returned to wandering aimlessly around the store. At the 2 hour mark, we were so bored, and I was starting to get badly affected by the fluorescent lighting (physiological issue). I returned to the auto care counter for an update because the app kept returning an error. I was told my car hadn't been touched yet because of the people ahead of me in the queue, and it would be better if I made an appointment for tomorrow. I explained we don't live here, we're only down for a day trip and just need an emergency tire patch because we were facing highway driving back home with no slower frontage road for a good bit of it. My son and I stepped outside to vent and determine what we were going to do. Spending an overnight in Houston so Walmart could patch a tire was not an option, we still had time left to finish what we came down for if we got moving soon. So I went back in to cancel the patch and ask for my key back, we'd rather put the spare on and take our chances with the spare than wait until closing time for a patch. The woman at the register said the key is kept with the techs. So I went back out again to wait in the frigid wind by the bay doors. Instead of coming over to me, one of the techs went to go get our car and brought it to a tire bay, so the woman from the register must have gone out and said something to him as I was heading out there. We sat in the waiting area since it was no longer full up with families and there were 2 seats now available. I had an awful headache from the lights, so sat with my hat over my eyes until they finished the patch. They finally rang me out at 4:11pm, three hours after checking in. When we got in the car, the dashboard menu was on the average mpg screen, not how we left it. Seemed odd, but maybe the button on the steering wheel was bumped. After my son got us out on the highway, he said, 'does it look like the hood is shaking?' I told him to get off the highway at the next exit. Turned out the hood was rattling crazily in the wind on the safety catch, it was not securely closed! Why the tech even had to open the hood of the car for a tire patch job makes no sense to us! I looked over the receipt - no mention of checking oil or fluid levels, and the fine print stated that any service performed would be listed on the receipt, and nothing about complementary checks. I looked over the engine, but didn't see anything blatantly missing or out of place. We checked the lug nuts were secure, and not just visually present as done when leaving. At closer inspection, the valve stem cover was missing. I keep a box of spares in my car though since where we live they tend to sprout legs and wander off every so often... So, in a nutshell, unless your local Walmart auto care center has a stellar reputation, you know the people there personally and trust them with the tech on your car and you don't ever leave your town, DO NOT get your tires and their installation done at Walmart. Any savings by paying their lower price is not worth the risk of them damaging the TPMS system, or potentially losing a weekend (or worse) for a road hazard tire repair through their warranty.

I've always had the best service here, now I find out that the long time manager David is gone. Man…read moreI hate that, he was always kind, the place ran efficiently and there was always punctual service. This morning I get her at 6:55, didn't get any help until 7:20 and my service didn't start until 7:30. This would have never happen under David. I have another appointment scheduled that I can't miss and seems like I will be cutting it closed. Shame on Walmart cooperate for letting David go.