This was my first experience with this new Valvoline location. Mike was very efficient and…read moreprofessional and he and Dennis worked very well as a team. I was quite impressed and pleased with my experience.

Highly recommend coming here for a quick oil change or any other service they provide that you…read moreneed. The shop manager was kind and provided excellent service for a decent price! I had a much better experience here than at other quick service oil change places in the area.

Great customer service from this team! Thanks Tony and team!…read moreI appreciate the level of the detail and quality of work from the employees.

So normally I change my own oil, was busy so I took my 2011 scion XD here several months ago…read more Changing oil today myself! These untrained stupid people put my oil bolt on way to tight, after about 30 minutes of making sure I didn't strip or break the bolt I got it off, change washer because it was ruined from the guy that either didn't know what he was doing or was a jerk, went to take off plastic cover with my oil wrench, it's so tight I can't get it off with even a breaker bar! So now I know the guy is again not to smart or just a angry jerk. I gotta go get a large pair of channel locks to attempt to get it off, you only supposed to make sure it's snug! They charge $100 to only screw up my car! Don't waste your money or time. This place should close its doors permanently. Do not go there! Horrible horrible service.

For a woman wanting him was never fought a battery on her own yet we had not we have been there…read moremore than once. The fact that they could not find either my husband or my information makes me feel a little Scam about this battery did not last its life so shouldn't I get a new one versus the last one I had was a plus I was told that was five year but the one that was recommended lasted three year but I'm not really sure why that was the right price for a three-year so it wasn't busy maybe cause it was Father's Day weekend but the guy assured me times two different guys that they would be able to get me in and that I appreciate the guy was very thorough and investigating what kind of car hand before my battery was given to me, but then I thought they were getting ready to call the police as if maybe my name didn't match up to the car a little uncomfortable, but that's their job I get that other than that. No complaints just didn't want to pay over $149 for a battery of the last three years that's all, but other than that I would say do your homework a little more on what type of battery you should've asked for when I was told if you just tell him what kind of car you have they will point to the battery you need. I think the initial battery that lasted so long was the cheapest of all of them and I'm not quite sure this one that looks at the same as mine is gonna be that much different

Though it took a while for my car to get done,as they were busy they had great customer service and…read moreI've had no problems with my new tires.

I've been a costomer for over 15 years and wouldn't take my cars anywhere else. Love the guys at…read moreAstec. They go above and beyond to care for my cars and do the best they can to ketp it affordable - obviously some of it is out of their hands. Parts are through the roof right now.

Very helpful and honest. Could have easily led me down a path to spending tons but instead gave me…read morecheaper alternatives. Went as far as loaning me tools to keep my truck together until I can get it back in.

2 x I've taken my cars to Tire Discounters. 1rst time, I bought brakes. Got home and looked, they…read morehad broken a brake line mounting bracket and tywrapped the piece to MY SHOCK!! Never said anything about it. 2nd time, bought two tires. One of them had a slow leak. Still have the leak on a new tire. Said they couldnt find it.Dont waste your money or at leasr inspext their work before leaving

I was "verbally" quoted a price for 3 catalytic converters on my car for $3000 from tire discounter…read moreon eads parkway Indiana in Lawrenceburg. I agreed to have the work done. when I got my car back it started making noise so I took it to a muffler shop and they told me it was my catalytic converter and the 3rd one was NOT replaced!!!! original to my car. so I took it back to T D and they (Nick the rude manager) asked if I had my quote and if I cud prove it? I didn't even know my car had 3 catalytic converters. my quote was verbal from another manager named Cory. So my fault not getting that in writing. buyer beware. I'm an older person on SS -this was a ton of money for me. protect yourself out there and find another shop for your business.

we made an appt for our Rv, stranded here, waited 3 days for an appt that was set up and garanteed…read morefor them to tell us they don't work on rvs and the website and advertising being a lie. a total waist of our time

I am an retired ASE certified auto mechanic. After replacing the struts on my vehicle I took it to…read moreBob Sumerel for an alignment. They took the vehicle in and after five minutes returned claiming that it needed additional parts replaced that where no worn out at all. I didn't show them my ASE card cause I immediately knew that the policy there is to sell unneeded parts and work to their customers. I own five vehicles and I will no longer purchase any tires or have any alignment work done there in the future. Also they return my car with grease stain all over my tan carpet, very unprofessional.

Had my 2013 Honda CRV with 103,000 miles in there for 2 weeks. It needed the Variable Timing…read moreControl (VTC) actuator replaced which is fairly major engine work. Also needed brakes done for first time since new. In addition, the car has had a shutter or shimmy at 25 MPH forever and it needed the A/C repaired. VTC replace seems fine (included timing chain) and the brakes work well. Shimmy wasn't fixed and is still there, now at 28-32 MPH. A/C compressor was replaced along with the controller behind the dashboard. When I picked it up, the MAX A/C setting was not working right so took it back. They said it was over charged, but it was still the same after I picked it up. Charge was $4,100 which was not out of line, but I'm a little disappointed that some items weren't diagnosed and/or repaired correctly. UPDATE: A a result of my original posting, the owner contacted me and we took a ride. He experienced the shimmy problem and had me bring it back in. They serviced the transmission and fixed the shimmy problem. I also found out that the A/C was working correctly in that the MAX A/C setting wasn't supposed to change the fan speed as I thought it would. My bad! Upgraded my rating to EXCELLENT.

Kept my car for weeks. Drained my battery then made me pay for a new one. Charged me $100 to put…read morebattery in... $2200 later I have the same problem with my car.... When I called to ask them to fix they said would call back and never did.

Can I give them a 0/5? Worst place to buy a car! They have a brand new building which makes them…read morelook great, but don't be fooled. Everytime I been in, they have different employees. They lie and sucker you into buying a car. They told me an interest rate, but when we got to the financing part, it was a whole 1% more. They hardly answer their phone and when they do, the angriest lady picks up and it sounds like she hates her job (I would too!). When you call enough times and ask for a manager, they "send you that way" and it rings forever with no response, then you walk in and the person you ask for is outside hitting a vape. They say new cars are under warranty for however long, but can't even pickup the phone to schedule an appointment to get it looked at. I have so much more to say, but just know this place isn't worth it. DO NOT BUY A CAR HERE!

Saw a truck i really liked online at a decent price, called right away said they would get back to…read moreme, never did i called back later and asked the sales lady about the truck which she knew nothing about she was going to talk to a mechanic about it and guess what never called me back so i said screw it called up to buy the damn thing sight unseen they transfer me to a manager who tells me he is going to have to call me back which he never does so not sure whats going on here but they dont seem to want to sell trucks terrible customer service