I would like to report a poor experience at your Cook Out location. A short Hispanic male employee…read morewearing a blue apron, who was working near the second window by the carry-out area, was rude and dismissive when I requested an itemized receipt showing the price of each item purchased. We also had issues with our order. The first time we ordered, it appeared he did not hear us correctly, and we had to repeat our order. We were given a large fry instead of the regular fry we ordered, and the only receipt we received was for the spicy wrap. When I asked for an itemized receipt for the entire order, he repeatedly pointed to the total receipt taped to the bag and ignored my request. I believe customers should be treated respectfully and receive proper assistance when concerns are raised.

The right drive thru line at this Cook Out is always fast. If you want fast service go in that…read moreline. I don't know why the other line takes so long. Order: usually double burger with lettuce, tomatoes and pickles. I love that they let you customize your burger with fresh toppings. I've never had a wilted lettuce or tomato. Pretty good fast food burger.

This diner was an awesome Yelp choice. Old school look with amazing service and food…read more My eggs were fluffy as well as my pancakes. The chicken wings were huge, fried just right and juicy. Kudos to the chef. Only negative is they offer a whipped spread instead of real butter. Delicious pancakes deserve good butter. I asked for real butter and all they had was honey butter. Do not sleep on asking for it. While it still spread, the honey makes it much better.

We came to Charlotte for a concert and decided to stay the night instead of driving home. By the…read moretime we got settled in, dining options were pretty limited, so we searched online and this spot looked like the best choice -- and we're glad we found it. When we pulled up, there was a police outside, which didn't bother us. If anything, it made things feel more secure. They also use a metal detector when you walk in before being seated. Don't let that scare you off though -- this place is a well-oiled machine and everything felt organized and under control. Our server was fantastic: calm, attentive, and never pushy. I ordered the country fried steak with collards and mashed potatoes with gravy, and my husband got a burger. My meal was excellent, and it came with a perfectly flaky biscuit. The tea was Southern SWEET tea, too. My husband said his burger was good for a diner, fresh vegetables and the fries were seasoned well. The diner itself is adorable, full of character and charm. Overall, we had a great experience and would absolutely come back.

This place made me LOVE Philly cheesesteaks. I never liked them (even when I was actually in…read morePhilly) until I came here. Now I'm obsessed. Absolutely incredible. The owner was also incredibly sweet and took the time to talk with us about how the team went to Philly and did so much research before opening this place. You can truly taste the care and effort that went into it! The prices are more than worth it in my opinion , and every time we're in Charlotte, this is a must stop for us. Mouthwatering, packed with flavor, and absolutely worth any wait. I honestly wish they'd open one in Raleigh because we'd be there every single week. This place is officially a staple for us, and I cannot rave about these cheesesteaks enough. Thank you for serving the community and honestly don't listen to any review that isn't 5 stars.

Update: Mgmnt has reached out to offer a full refund. I was very impressed at how quickly and…read moregraciously they not only messaged me to apologize, but also that they offered to refund based on the situation. While it was not a great first impression, I will be willing to give this place a second chance based on the follow-up alone! In times where customer courtesy and being a customer-conscientious business seems to have fallen to the wayside of pure profit and capitalism, I have to give full kudos as to how quickly and kindly this situation was handled. Well done and thank you for making me feel seen, heard, and valued!!! Just goes to show, voicing your experiences on these kinds of platforms can result in action :)

I got "The Royale" which was a simple double patty smash burger, and it was great. The type of…read moreindulging burger that hits the spot and you can tell it's high quality. Everything about it was amazing. Keep in mind, the menu is small and simple, but they have perfected their craft. The lady who took my order was very kind and efficient, and my food was ready in no more than 3 minutes. I went at lunch time during the week. The food is on the more expensive end for sure, so keep that in mind. The food court in which Harriet's Hamburgers lies is a very modern, clean, upbeat area in Charlotte where everyone has a smile on their face is having a good time. Parking is free for 90 minutes and took 30 seconds to register, all super smooth. Overall, I can't wait to come back to Harriet's again!

I hadn't intended to eat in a good pavilion today, but we ended up here. I landed on Famous…read moreHarriett's Hamburger Sandwiches, not expecting much. It was an excellent burger. Sometimes simple of the way to go. Lettuce, American Cheese, tomatoes, crinkled pickles, onions, and their "good good sauce." This all came together with the 100% premium angus beef (antibiotic and hormone free) smash-burgers perfectly cooked. The fried were very good, nicely crispy, but not overdone. Service was friendly and very quick. I highly recommend this place if you want a great burger.

I have been to Shake Shack twice now, and I've really enjoyed eating here before seeing a movie…read more Their burgers are really good, and the fries are well-seasoned. The service has also been pleasant both times. On 7/26/26, Jamal was extremely friendly and made sure that I and the other customers were well taken care of while dining in. I really appreciated him going the extra mile and taking the time to tend to the customers. Great customer service can make a big difference, and he definitely made my experience even better. When you visit, you order your food yourself, and once it's finished being prepared, they call out your order number for you to pick it up. The restaurant is also located in a nice shopping area that, in my opinion, isn't too bad to drive through, and parking is relatively easy to navigate.

After saying I was going to try Shake Shack for years, I finally decided to try them on a Friday…read morenight. I used their site to place a take out order. Easy peasy. My order wasn't ready when I walked in, but that gave me time to view the restaurant's interior. Was happy to see that all spaces I viewed were clean. I wasn't the only person who thought to do take out as a few people came to pick up orders, but the staff kept things moving. I ordered a chicken shack, cheese fries, & frozen custard. They're a little pricey for me to go as often as I'd like to. If you're on the fence, try then out. Food was fresh & hot. Was tempted to try the custard once I got to my car.

1. Excellent service. 2. Quality burgers served fresh and…read morepresented nicely. 3. The restaurant is well maintained and is clean. 4. Great value for the money!

It's all about the butter burger and the custard. Also have the best cheese curds. If you are…read morevisiting IKEA - this is a better stop for the money.

I've heard a lot about Johnny Burrito and I finally had the chance to go. The line was really long,…read moreas I've heard it is every day at lunch, but it moved quickly. I was greeted at the door and had the menu explained to me which is always helpful. Everyone on staff was incredibly kind and remembered people as they came through the line. It's small in there, but efficient. A family owned local vibe.

Treatment options and pain management! Feel like your old self again in no time! Great deficated…read morestaff, You'll look forward to your next visit. Free hit cup of coffee or tea for our patients. Physical Therapists, Chiropractors and Occupational Therapists are all awesome, compassionate trained professionals!

You can't come to the Charlotte area without making a stop at Cook Out!…read more My go-to order is always an Oreo milkshake with extra Oreo, blended really well. It's the perfect treat and never disappoints. This time, both my son and I got one. It was his first time trying Cook Out, and he absolutely loved it just as much as mommy did! The milkshakes are always thick, creamy, and packed with flavor. For us, stopping at Cook Out has become a must-do tradition every time we visit the Charlotte area. If you've never had a Cook Out milkshake, you're missing out!

Stopped by today to grab some food. Ordered walking tacos, corn dogs, hot dogs, fries and wrap and…read moretwo drinks. The watermelon shake is good, I'm never near a cook out during the summer months so happy I was able to get one. The food was good. Quick to order

I've already left a review but in light of the ground beef issues we've been seeing, as well as the…read morenew imports of meat I really want to highlight this restaurant as a standout burger joint that sources from LaFrieda Farms which sources domestically. I say support our farmers and know what's in your food. The food is great, the owner is awesome and the place is always a great dinner.

I'll start with the positives... Really nice girl who took my order. Explained the menu…read more Said fries were included with the burger, and then proceeded to add them on which added $2.50 to the total....okay.... Asked for it protein style (wrapped in lettuce - no bun) and saw when I got home how mildewy and old the lettuce was. Inedible. That + on top of just not having great flavor....is a miss for me. There are many other, better burger spots in the city.

I've been coming to this McDonald's for a few months, usually late at night while I'm washing my…read moreclothes, and my experience has been pleasant every time. From my experience, the customer service has consistently been great, and I haven't had any major issues during my visits. One thing to be aware of: they will tow cars that are parked there from the club across the street. I almost had my car towed when the tow truck driver mistakenly thought I was someone who had just left the club. Meanwhile, I was literally sitting there enjoying my Caesar McCrispy sandwich! Speaking of the sandwich, the Caesar McCrispy was really good and definitely hit the spot during my late-night visit. I've had a consistently good experience at this location and will continue coming back. Just make sure you're actually a customer before parking there, because they apparently don't play about towing!

5 stars for a McDonald's review? Absolutely!! This McDonald's is my local one and always is on…read morepoint. Unlike some other fast food spots, the workers aren't sitting around talking to each other or in their phones. They're prompt, kind, and respectful. I prefer to use the drive-thru but it's pretty quiet inside when I do go. I do like the automated kiosk to take orders and to keep things more efficient. The food is always hot and fresh. I would choose this location over other locations any day!