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    Shake Shack Park Road

    3.6 (416 reviews)
    Closed • 10:00 am - 11:00 pm
    Updated 2 months ago

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    SHAKE SHACK PARK ROAD ATMOSPHERE

    What's the vibe?
    Casual
    Trendy
    Moderate noise
    Good for groups

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    Recommended Reviews - Shake Shack Park Road

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    I recommend sitting outside when it's nice.
    Holly M.

    I really like places who do a few things and do them well. I get a burger craving a few times a year and decided to stop in after a movie. The place is super clean, with friendly staff, and convenient ordering kiosks. The patio is large and L shaped, with a good amount of tables but not too crowded. Our food came out in about 10 minutes, maybe a little less. The burger was simple, and exactly what I wanted-bacon, cheese, perfectly cooked patty and soft bun. My friend had the same thing wrapped in lettuce and also enjoyed it. I didn't want to be overly full so I skipped the fries and milkshake, but definitely plan to come back for another visit.

    Gluten free double Cheeseburger
    Valarie J.

    The restaurant is in a parking center so it really just depends on when you go if it'll be busy. We went on Sunday early afternoon and it wasn't busy. We ordered the spicy chicken sandwich and a gf double cheeseburger with spicy cheese fries. The order was around $32 and we did not order drinks. The chicken sandwich was really crispy but not really spicy at all. The gf burger was delicious and juicy. The fries are fried perfectly so every single fry is crispy. The food was good and came out fairly quickly. There was plenty of seating when arrived. We sat outside on the patio area. It can get noisier outside since it's a parking center.

    Asked for onions
    Paul R.

    Great food good service and nice ambiance Delicious burger. Loved the fries. Really enjoyed this burger

    Amanda S.

    If you are looking for a good tasting burger, Shake Shack will not disappoint. My go to order is always the Shack Burger medium-well minus tomato. The burger is always cooked to my liking. The shack sauce is what adds to the overall enjoyment of the burger in my opinion. Their fries are good, they aren't what I would consider great, but always consistent in their texture and crunch. I like their assortment of shakes, especially their seasonal ones and I do enjoy the variety of other beverage choices, and custards. I prefer this location over the Southend one not because it's better in any way or closer to me (it's actually further), but the parking situation is so much easier than Southend.

    Inside
    Sofia H.

    This joint is for real. Last time I went to one was years ago before my daughter was born in NY and let me tell you it was the bomb then and it's still hen bomb now! It's very impressive they remained as good and the quality the taste the vibe were preserved through time and space ( NY to NC) . If you are in search of an authentic juicy REAL beef burger, I promise you, Shake Shack won't disappoint. Fresh and flavorful ingredients, delicious fries. Milkshake was to-die-for. Also the portions are big. Both of us basically ate half of each and then finished the rest at dinner. So honestly very affordable it can get you two meals :) The service is very friendly and quick, the restaurant is clean and sleek and hip and cool all at once. The location of the restaurant is prime I love this area of Charlotte. It can be a meal before or after a movie, it can be after a quick strip mall run, after the bar eat stop.... Convenient parking easy access and there is a fun game up front - with the sand bags.. don't judge me I was born and raised in Brazil I do not know the name of it. But my 5 year old and I had a blast. A delightful Sunday treat! Yum! I 100 recommend. Dodo's stamp of approval lol

    Burger Fries Chocolate Churro Shake
    Rachel M.

    My husband had not been to shake shack before, so we decided to try it one night for dinner. The food was good, but everything is a la crate, so the prices can add up quickly. Overall we thought the food was okay, but not somewhere we would be in a rush to go back again. We did splurge and try the milkshakes and they were delicious!! If I went back I would probably go back for just a milkshake. The employees were so nice and friendly and helpful and really made it an enjoyable experience. When we went to pay the employee realized my husband is a veteran and had a manager help her fix the order to give us the veteran discount. This was so nice and we appreciated how she went out of her way to help us. She could have easily not done anything and we wouldn't have know. I wish more places had such great employees!

    SmokeShack
    Johnny G.

    Good Burger and the food came out fast for them To be so busy. Wish we had a shake shack in concord or north Charlotte

    White Truffle 'Shroom Burger
    Rachel M.

    I loved the white truffle burger! I drove up from sc and it was totally worth it. This location too has a great vintage feel to it. The service was a good speed and food was perfect. Only thing I wish I knew was the white truff fries were only fries with Parm pretty much but all in all good.

    Bacon cheese fries
    Diana D.

    Still a great burger and great service. Recommend dining in over take out to get the freshest hottest food.

    Chick'n Shack no pickles

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    Food sucks, drinks poor quality, and expensive. The room temperature was good and place was clean

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    Page 1 of 11

    Ask the Community - Shake Shack Park Road

    How are the prices and what do they have?

    Prices are a little high for the quality, they serve burgers fries and shakes, chicken sandwiches etc. they only have one size milk shake and it's over $5, burgers are better than fast food places but that's about it. It's not horrible and it's… 

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    Cheat’s Cheesesteaks

    Cheat’s Cheesesteaks

    4.1(269 reviews)
    3.6 mi•Elizabeth
    •$$
    Locally owned & operated
    Vegan friendly

    This place made me LOVE Philly cheesesteaks. I never liked them (even when I was actually in…read morePhilly) until I came here. Now I'm obsessed. Absolutely incredible. The owner was also incredibly sweet and took the time to talk with us about how the team went to Philly and did so much research before opening this place. You can truly taste the care and effort that went into it! The prices are more than worth it in my opinion , and every time we're in Charlotte, this is a must stop for us. Mouthwatering, packed with flavor, and absolutely worth any wait. I honestly wish they'd open one in Raleigh because we'd be there every single week. This place is officially a staple for us, and I cannot rave about these cheesesteaks enough. Thank you for serving the community and honestly don't listen to any review that isn't 5 stars.

    Update: Mgmnt has reached out to offer a full refund. I was very impressed at how quickly and…read moregraciously they not only messaged me to apologize, but also that they offered to refund based on the situation. While it was not a great first impression, I will be willing to give this place a second chance based on the follow-up alone! In times where customer courtesy and being a customer-conscientious business seems to have fallen to the wayside of pure profit and capitalism, I have to give full kudos as to how quickly and kindly this situation was handled. Well done and thank you for making me feel seen, heard, and valued!!! Just goes to show, voicing your experiences on these kinds of platforms can result in action :)

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    Cheat’s Cheesesteaks
    Cheat’s Cheesesteaks - Fries

    Fries

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    Harriet's Hamburgers

    Harriet's Hamburgers

    4.6(345 reviews)
    4.4 mi•NoDa
    •$$

    I got "The Royale" which was a simple double patty smash burger, and it was great. The type of…read moreindulging burger that hits the spot and you can tell it's high quality. Everything about it was amazing. Keep in mind, the menu is small and simple, but they have perfected their craft. The lady who took my order was very kind and efficient, and my food was ready in no more than 3 minutes. I went at lunch time during the week. The food is on the more expensive end for sure, so keep that in mind. The food court in which Harriet's Hamburgers lies is a very modern, clean, upbeat area in Charlotte where everyone has a smile on their face is having a good time. Parking is free for 90 minutes and took 30 seconds to register, all super smooth. Overall, I can't wait to come back to Harriet's again!

    The family wanted to visit here Optimist Hall for lunch and I decided on Harriet's…read more The line was long upon approaching, so I hoped this was a good sign! After scanning the menu, I decided on the OG Burger to keep it simple. I did take note that all items are sold separately if you want fries and drinks. The menu doesn't have a massive selection, which can be easier for me at times. Since I ordered the side of fries, I also grabbed the sauce bundle for a fry party! The sauces were ok, but I don't think I'd purchase them again. The burger patties had good flavor and paired nicely with the fresh onions on the burger. The cheese was melted and layered between the patties bringing it all together. To me, the fries weren't as fresh as I would have preferred, but overall did enjoy the burger from here. Seating can be difficult depending on when you visit but we were able to find a table to enjoy our meals together with no issue.

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    Harriet's Hamburgers - Kitchen where it goes down

    Kitchen where it goes down

    Harriet's Hamburgers
    Harriet's Hamburgers - The Royale

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    The Royale

    Whataburger

    Whataburger

    2.4(34 reviews)
    14.6 mi

    First of all the store is sparkling new and is well designed and appointed. I especially like the…read morecolor schemes which made for a pleasant dining experience. The staff was kind and accommodating which we appreciated, too. But, as their name declares, it's about the burger and that's where they let us down. Their style is rolling the meat thin to get a perfect bun:meat ratio, which they nailed. But the burger is literally tasteless. Remove the condiments and the mustard and you're left with a gray, lifeless disc of beef just begging for a hard sear and seasoning. Disappointing. Moreover, both our buns were dried out and the sliced tomatoes were not ripe. Has my "Give 'em a Whirl" meter wondering if we should try them again or look somewhere else.

    Welp, I held out for long enough and I'm finally fed up enough to give a review/warning…read more I love the place. The Burgers and fries are great. They have apple pies that taste like what McDonalds used to serve over 15 years ago before they got cheap with them. My problem with them is however they organize putting the order together into the bag. 95% of the time I go there, there's something wrong. Most of the time, it's that they don't give me my dipping sauce. For most places, I wouldn't care about the mistake and just eat my meal. However, unlike most other places, this franchise charges $0.50 for a dipping cup and you don't get a complimentary one. Other times, I'm missing my apple pie. Luckily, It takes me 2 seconds looking in the bag to notice because they have this annoying protocol of having drive through customers pull forward, away from the window to wait on your food (unlike other places, it's not because 1 item you ordered is being made and allowing other customers to get their food and go around you while you wait). It turns into me rushing to open the bag and find a problem before they disappear into the building. Now come to today. Same old, same old. They managed to remember my dipping cup but forgot my entire apple pie. Waved them down, got it and took off. Fast forward to getting home and I open my burger to find that my double is suddenly a single with jalapenos on it. I have never been to any food place that forgets and messes my order up more frequently than I have here. It's not a food problem, I love the food. It's a problem with the people working in it, which is more than likely because of whatever very specific way the franchise wants their workers to do things. If you go here, make sure you have everything you paid for. You will probably need to be vigilant here more so that any other place you've gone to combined.

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    Whataburger
    Whataburger
    Whataburger

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    Culver's

    Culver's

    3.9(220 reviews)
    9.4 mi•University City
    •$

    1. Excellent service. 2. Quality burgers served fresh and…read morepresented nicely. 3. The restaurant is well maintained and is clean. 4. Great value for the money!

    Well I been waiting patiently for a Culvers location in my neck of the woods but it's not expecting…read moreto break ground until 2027 in Henrico county Virginia. So what's the next best thing to do? Yep ... you guess it, I made a trip to their location in NC. But the location it was in, at the light most drivers just made a big U-turn to enter into the shopping center. The parking was limited but manageable. I ordered culver deluxe, sourdough melt, onion rings, chili and a turtle sundae. They were known for their butter buns on their burgers and chicken and it didn't disappoint. The deluxe had two options of either with one patty or two patties. I wasn't sure how thick the patties were so I went with one. The combination with the butter bun, patty and other ingredients was the perfect delicious bite. I wasn't able to put it down until it was gone. Next time I'll order two lol. The sourdough melt was very tasty as well which I wasn't expecting a beef patty with sauté onions in between. I was only expecting cheddar cheese and the sourdough bread. Boy was I wrong. I got it with their onion rings over the fries. It was crispy on the outside and smooth on the inside as each one was delicious. A bowl of their regular chili was wonderful and they also offer chili supreme as well. Lastly, the turtle sundae was cold and refreshing. Like other fast food restaurants, everything is MTO but the only difference is that Culver's products are fresh and not frozen. They also bring your food tray to your table as when you place your order, you are given a number sign. The customer service from cashier, BOH, FOH and on the floor was outstanding! My cashier named Trinity was very energetic, friendly and patient. After my experience with this first time visit, I can't wait until the one in Virginia opens because it will definitely be worth the drive. I look forward to making a return visit to try other items on their menu.

    Photos
    Culver's - Inside of the restaurant

    Inside of the restaurant

    Culver's
    Culver's

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    DD Peckers - Hot Gold (10)

    DD Peckers

    3.9(443 reviews)
    5.6 mi
    •$$

    Found this place after searching for chicken tenders in Charlotte. Well, the chicken tenders were…read morefine, but the wings are where it's at. This is not a place that you come to for the ambience, but if you want solid wings, you're in the right place. They have an abundance of flavors, the classic sauces and all the sides you can imagine. I really liked that you could get a half order on the sides too. The ladies serving were working hard, but you didn't wait for anything. I would say, if you're coming here for a game, I'd get there early - there's not a ton of seats.

    I met some friends at DD Peckers for a fun night of storytelling, laughter, drinks, and wings. It…read morewas a seven-stars-out-of-five experience. Out of the four of us, I was the only one who hadn't been here before. It's a long-standing, no-frills wing shack/sports-bar hybrid in south Charlotte that's built a loyal following around one thing: serious wings. There are other things on the menu--but unless you want an appetizer or something alongside your wings, ignore them--the wings are the main event. Their website claims 25 flavors, and if you order more than one set of five, you can sample more than one. I went with ten wings: mild Buffalo and lemon pepper. Everyone recommended the lemon pepper wings. These are not a dry rub; they're a wet, glossy toss--and they are OUTSTANDING. I'm hooked. The Buffalo wings were on par with the best versions of the classic style. They provide celery sticks with blue cheese or ranch dressing--I chose blue cheese--and it was a great accompaniment. We also had their Spicy Onion Rings as an appetizer before we ordered the wings. The onion itself brings natural sweetness and mild sharpness (especially when hot), while the batter/coating is where the personality lives: savory, slightly salty, and well-seasoned. DD Peckers' spicy onion rings are essentially a classic crispy onion ring elevated with a peppery seasoning--where the heat enhances the onion's natural sweetness rather than overpowering it. They have a great selection of craft beers and ciders and offer a full bar. Most of us had Olde Mecklenburg Brewery Copper, a local Charlotte beer. I had two bottles of Bold Rock Hard Apple Cider, which paired well with both the onion rings and the wings, along with a glass of Olde Mecklenburg Copper in between. Our waitress was attentive, fun, and efficient. She kept everything moving seamlessly, and all of our needs were met exceptionally. We all tipped her well. The food and drink here are quite a bargain--especially considering how iconic this restaurant is and how delicious their wings are. A great night with friends, good drinks, and incredible wings--what could be better?

    Photos
    DD Peckers - Inside restaurant

    Inside restaurant

    DD Peckers
    DD Peckers - Store front

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    Store front

    Shake Shack Park Road - burgers - Updated September 2026

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