Unfortunately, we had a poor experience with Quilling Electric. We asked them to install two outdoor security lights and replace 4 power outlets in our floor as they were bent and scraped. The outdoor light installation was fine but after they were done, we realized we could no longer control the power to the floor outlets using the wall switches which we could do with the old outlets. Apparently they were wired incorrectly. We asked them to correct the floor installation and also install a Ring doorbell. They removed the old doorbell and disconnected the wiring to the transformer but didn't know how to install the new doorbell. I ended up doing it myself after finding a demo on U-tube. When I received the invoice, it was clear that we were charged for the time it took to correct the floor outlets which had been incorrectly installed initially. Finally I sent an e-mail politely expressing my concerns regarding these issues along with my check for payment. I never received any reply to my e-mail however the checks were quickly cashed. A second e-mail also went unanswered. I try to give service people the benefit of the doubt whenever the results aren't quite satisfactory however there is no excuse for not responding to customers concerns. Terry W.{ read more

This electric company was used during the escrow period of our home's sale to fix some problems that were brought up during inspection. Their prices seemed reasonable enough when our realtor sent us the invoices. Our realtor gave us glowing reviews. This was her personal electrician, as well as the person working on our then-future home. We decided we would be loyal to their business and continue to use them for the duration of the time that we will be living in Menomonie. What a mistake. We called them several times before we received a response. Then, when they finally responded, we made an appointment for an estimate at 3:30 PM in the middle of the week. One hour, two hours, three hours, no electrician. We called them that same day, with no response, and left a message. We never received a call back. My husband called them again, and we still never heard back. I consider this type of behavior to be very unprofessional. We sat around waiting for them for hours, and they couldn't even bother to call us to let us know they wouldn't be able to make it out to our home. Save yourself a headache, and call someone else. They clearly are not interested in making money, and will not take your job. read more

I contacted Quilling to get a quote and was very pleased that they would have someone come out the next day! However, the appointment time came and went and still nobody showed up. Now 20 minutes past the appointment and still nobody. I double checked my notes from the phone call to verify i had the correct day and I did. I finally called quilling to let them know that nobody showed up for my appointment. The gentleman who was supposed to be at my house answered the phone and after i explained what was going on he said oh yeah I'm supposed to be there but I'm running behind. He indicated that hed be to my house at around 1:50, nearly an hour after the time he had been scheduled to arrive! He finally showed up, spent all of 5 minutes at my house, and began to leave without talking to me about price or time frame. As he was walking up the stairs to leave my house I inquired about when I would get the quote. He said that I would have it the next day in my e-mail and proceeded to take down my e-mail address. I never heard back from him. What an unprofessional way to handle business! If they can't even handle the quote process, how would I trust them to do electrical work in my home!?!?! read more