I have an old AC unit (20+ years) and I called Boldts for an AC tune Up. Service tech was…read moreknowledgeable, but this review is to compliment the Customer Service Rep. The bill arrived and it was inaccurate. I called and spoke with a friendly rep, Gina, and she made the correction to the billing on the spot. It's great to know they are empowered to make these changes, as this was an error my mistake. People like Gina are the reason I'll keep calling Boldts.

Very nice people to deal with from the time you call for service till the service man comes. We…read morewill definitely call again.

Just this week l had the pleasure of having Ultimate Heating and Cooling stop by and check on my…read morefurnace that seemed not to be running quite right. Dave Petrich show up promptly and started his work immediately. It was discovered that the furnace had outlived its usefulness. Dave set me up with a new upgraded top quality furnace the very next day. His pricing was fair and reasonable for the best furnace available. I highly recommend this company for your future service or replacement A much satisfied customer Ron Nykanen - Hudson

From the owner: A Local Family Owned and Operated Residential Heating and Cooling Company. read more

Came to check out possible water leak Looked at water…read moreheater took a picture And nothing else It took my handyman to come to ID where the leak from coming from A line on the water softner. He fixed in 15. Minutes . This week, over a month later I get a bill from Countyside for really not doing a thing for $146. Something they ne er said they would charge up front for looking at. When I do need a new water heater I will buy somewhere else !

Sad customer service I called today 09/26/24 to discuss a hot water heater they installed. My wife…read moretold me she thought she smelt gas coming from the hot water heater, I came home today and went down to check for myself and yes there is a gas smell present. I called countryside as they were who I trusted to install the hot water heater. I spoke with some gal and explained to her that we are smelling gas from the hot water tank she said ok put me on hold for 10min.... She comes back to say that they can't send anyone out til Monday I told her that was BS and that it's a gas leak they can send someone now. She then sends me to Mike I then explain to him the same thing and that it's bullshit to have to wait til Monday for a gas leak he then laughs at me and says if I swear again he is going to end the call I ended up getting furious with him said some words and ended the call for him hey Mike what if this was your home with children you gonna wait til Monday POS So I reached out to another company who will be here in 30 minutes not days I do not recommend this company they over charge for everything and there customer service is shit you mean a lot to them until the sale is done not the way you do business Update Xcel came out and for your company's information I have had a gas leak at the water heater control valve for almost a year now thank you for your quality install and putting my family at risk we are now done with this company we don't take playing with our lives lightly They say a faulty part from manufacture or could it have been one to many turns at the time of install and was cracked And coincidentally my wife's business had same issue we tried this business several times and now we're moving on I appreciate the phone call though trying to get me to remove my review but maybe if you guys didn't treat a gas leak as a laughing matter I would been a little easier

We have used Boldt's for several different home projects from installation of sinks and faucets for…read morekitchen and bathroom renovations, to supply and installation of a new hot water heater, replacement of an outside water hydrant, and latest, emergency service of our furnace. I was out of town and the time and they responded quickly to my call and had someone at our house in hours. By the time I got home that day, the house was toasty again.

Had some prior issues with miscommunication regarding a quote I had received and the actual work…read morethat was done. Boldt's worked with me personally to resolve this and come to an agreement. They did quality work and were very professional while completing the job. Much appreciated

Best and fastest service ever! Check out this timeline: My Central AC died Tuesday before a heat…read morewave was coming in. I called and left a message Wednesday morning at 7:15am. They called back at 7:45am, a service guy was to the house by 10am, problem diagnosed by 11am: my 21 year old AC unit was shot. Aaron, a sales guy, came out by 4pm to take a look and waited for me to get home from work at 5:10pm to go through my options. He gave me 5, from the absolute cheapest band aid to a cadillac option, explained how fast they could do each, and left me with the quotes and his cell phone number so I could call him that evening if necessary. I texted him my choice at 7:15am the next morning, and they had the AC unit completely installed by 10am. 27 hours from start to finish!

Had them install a new furnace through Service Choice. Upgraded to a higher efficiency system which…read morequalified for a rebate from the gas company. Can't get these guys to provide a copy of the work order and complete the rebate form so I can get my $$. Guess once they get the cash, they lose interest in the customer service. Update 5/2013- They finally came through and i got my rebate.