we have been happy with the service but most recently had our Husky checked out and treated for a…read moreUTI after paying over 400 for the full checkup meds and urine test, we were told to come back for a urine retest, that we had to collect on our own and were charged another additional 60 for retest just to double check the success of a process we already paid for.i dont care if its the norm to have to pay all over again for a test, its wrong to double charge customers for a retest to check success,it should be included in the process you already started and paid for.

Dr. Drake and her staff are amazing! Leah did such a great job with Dude! He can be a little…read morenervous at the vet... BEST VISIT EVAH! THANK YOU!!

I have a skin-sensitive pit bull, and Companion has consistently helped manage his allergies. The…read moreteam is always patient, listens carefully, and makes my dog, Ghost, feel safe and welcomed. I'm grateful for their support.

Previously sold a non prescription product to me numerous times…read more Recently, told me we cannot sell you anything, unless you come to out Vet. Would not even sell me 1 bag, so I'd be able to source product elsewhere. Please I don't need a generic # to help with my issue!

I was so disappointed with my last visit to get my dog groomed. they gave my dog vaccines without…read moremy permission and knowledge. my dogs onl go there for grooming and have a different vet. If I didn't have to get sedated, I would definitely go somewhere else

I had a good experience in the past but I felt that the technician was rude and shaming today at my…read morevisit and the doctor seemed to support her shaming of me- they wanted to make me feel that I was neglecting my dog. She had a skin issue that was making her gnaw at her fur and it got very matted within literally three days and with infected sores. The doctor pointed out that I couldn't prove that the matting didn't come first- insinuating that it was because she is due for a grooming.... which is why we are here in the first place to be seen to make a grooming appointment.....they basically didn't believe me that she had been experiencing a skin irritation prior to this that made her hair extremely matted in that spot. I would be willing to remove this review if my next visit proves to be better- they also tried to make me muzzle her myself and I had to go back to get them to put on the cone collar when I couldn't get it on her... meaning this is something they should already be doing for the price of the visit. There was just a sort of negative energy all around and I really hope it can be improved. It's not just about serving the dogs- it's customer service. The best part was when the girl shoved my dog's shaved off fur into my face rudely to show as proof of my maltreatment of my dog, seemingly. Steve- what specifically was said? It was the way she said it and her tone - was nasty. Hope that makes sense. The appointment setter said nothing I had experienced had happened and hung up on me. Also- the doctor didn't even say hello or greet me - basic stuff. Lol apparently also it's confrontational to ask about my dog's care and ask to not be hung up on..... what is wrong with this place? Lol I got no instructions about her e collar at all..... this place sucks.... There is no standard for customer service and everyone is rude - AND projecting that somehow you, the customer, are rude for being upset at what is happening. That's reactive abuse. DO NOT GO HERE. Steve- did you notice you wrote dogs should muzzle their own dogs lol- typo. But a clear example of how attention is not paid to detail at your business. I appreciate your thoughts about preserving your staff, but if there is fear there are animal handling gloves that are inexpensive and that is really their job - not mine - in my opinion and experience. Steve- more specific things- the girl from the start mentioned it had been six months since she'd been seen and so she'd need to restart one vaccine. She then mentioned it again a few times and seemed angry. She also seemed annoyed because she asked if I wanted an estimate- I said I think it's 250 right? And she said no it's not that's why I asked if you wanted an estimate in kind of a rude way...I said ok sure ( in my mind I was like why not just have the estimate ready and hand it to me lol?). I said my dog needed dental surgery bc my last doc called it that-plaque removal- and she argued that no it's not surgery in a very pissed off way it felt to me. Then she brought the fur as a trophy and seemed to be shoving it in my face and seemed mad about it- she kept saying it was matted do you see? As if I can't see it.... I don't think this is great customer service do you? When I said she needed to back off basically and get out my face lol she angrily slammed a book/ laptop (it was startling so I wasn't paying attention to what it was) on the desk. Edit- these people are lying. Look at all the negative reviews they have. They are the ones who are inappropriate and rude- don't ever go here- I will never take this down. YOUR treatment of people is aggressive- and this will come back to you in karma. You are wrong here and you should be reported to the better business bureau. The girl at the desk is a full blown liar- she just says what we she wants in response to what I'm saying on the phone to make me sound so crazy to her audience- I'm merely asking basic care questions. Don't go here. You should be ashamed of yourself and Steve you have no idea what happened you're just literally making things up you weren't even there. Basically to conclude, no I'm not paying you to slam laptops or books angrily at me or to put fur in my face angrily- or to hang up on me when I'm upset about it- no that's not part of the services listed on the visit description. The doctor was too ashamed to face me so canceled me as a client instead of responding to my phone call about yes her staff but also my dog's issues- lol as if I'm so wanting to go back. Best of luck with your business. Emily- you don't work in health care - you're a receptionist. I'd say it's a stretch to say that the techs work in health care either. Just as a last statement these people are crooks and liars don't waste your money here.

We have been bringing our pets to PSAC for 22 years. They have seen all 6 of our pets. I would say…read morewe recommend them.

I rescue dogs and Will only take them here for their…read morephysical and honest evaluation. I trust the Veterinari and the entire staff.

I spoke to Wendy on the phone she was on her way to to Arizona to pick up an animal, she was very…read moreinformative and helpful looking to adopt a lil doggie girl. Small breed Joe Riley

What an incredible person! When one of Wendy's longtime clients lost a dog, Wendy put an…read moreincredible amount of time & effort into the dog's safe recovery, even though it was the client who had lost the dog. Wendy drove a long distance to oversee the search personally, taking along the client's other dogs to saturate the area with familiar scent. When she had to leave the area, she contacted me (LostPetTracker.net) about the advisability of utilizing Search K9s and hired a local to oversee a successful humane trapping. Happy Ending! Wendy's compassion seems to be surpassed only by her dedication & determination!

We know have Holden/Spike Dudley…read more It all happened with looking for a kitten on FOHA's website. A cute kitten caught out eye. We reached out with questions all answered in great detail. We completed an application online and left a payment. One of our close friends was then contacted as a reference. Next thing I knew we had a home visit scheduled which turned into Spike's first night at our home and a member of our family. It was an easy process and we have a kitten that is very easy going and great with our kids (but not so great with our shower curtain but that's just catnanigans!) Note: The adoption fee cost covered chipping the cat and neutering through a local Providence shelter

Had to deal with a situation where we got a runaround on a cat that was being rescued from a sick…read moreowner. Took our deposit, they were careless about fully vetting the situation. Although we appreciate the notion these a volunteers trying to do the right thing but no common sense was used.

We've used Barnyard for more than one occasion now. And on both times we've come home to a fabulous…read moreclean house, happy pets, and most importantly healthy pets. House was always secure, pets were taken care of, and communication back to us is phenomenal. Will be using this friendly company for many more occasions!!! Lokie & Ivory give Barnyard 5 Paws up!

Thanks to Barnyard Bow wow..we were able to get away and not worry about our cats and dog..very…read moreprofessional and I would recommend this company to any of my family and friends..I received videos and photos and our pet sitter is now our friend..we will always call the Barnyard Bow Wow..:)

Nicest employees we've ever encountered! We noticed that the prices on their website were much…read morecheaper then the prices in the store! The employee was amazing! She was super helpful and went so far as to price match everything from their website!!! Not only was she amazing to us in regards to pricing but she spoke to us literally at length regarding guinea pigs and what they needed/what they eat/their habitat/etc! She also easily processed an exchange for an item with ease. All around extremely knowledgeable and friendly employee! Definitely management material- if she's not already! I wish I had gotten her name but she had blonde hair and maybeee glasses?

What awful customer service. We waited for 15 minutes for someone to assist us, and when I finally…read morewent to the cashier, I found River and asked if she could help us with the guinea pigs. She simply pointed to the cages and said, "All of these are females, and those are males," while already walking away. I stopped her to ask whether it would be better to get a female and a male together or two guinea pigs of the same sex. Without stopping, she replied that it was better to keep guinea pigs of the same sex and continued walking away. She then said, "Call me when you're ready." I was disappointed by the lack of engagement and customer care. As first-time guinea pig owners, we were hoping for guidance and an opportunity to ask questions. Instead, we felt like we were inconveniencing the staff. A little patience and willingness to help would have made a huge difference in our experience.

Unprofessional. I went in for a job interview and was told I would be notified on if I got the job…read moreor not and they never reached back out to me and I sent them a message asking if there was any update and they have been ignoring me since. No wonder people aren't fond of this place.

Great people run this kennel. Very impressed with the kennel! Clean and neat and great facility…read morefor training your dogs.