We cannot say enough wonderful things about our experience with Arc Metal Fabrication! We…read morecontacted them to modify our existing curved banister railings and add a decorative hammered "vine" motif. They were able to re-purpose the top and bottom framework and add conceptual vine motif. Our initial contact was with Jen, Arc's = office Manager. She was super-helpful and scheduled an estimate right way and explained our options. Jim and Wesley promptly made a site visit and were just great and gave us design guidance on the project and project timeline. They also coordinated with our floor/stair refinisher, a prorject which was going on simultaneously. We were so delighted with the railings and the entire process! FIVE GOLD STARS FOR THE ARC TEAM!​​​​ HIGHLY RECOMMEND!

Wanted to give a big thanks to the team at ARC Metal Fabrication…read more Our front steps are a bit tall and didn't have a handrail. Being seniors we felt having a handrail was wise so we contacted Vanessa at ARC and reviewed their architectural metals catalog and found just what we wanted. The cutting, welding and finishing work done in the shop was super and the installation was expertly done by Jim and Wes - thanks guys! We're very pleased with the results and feel better knowing we have a solid and attractive handrail to support us for many years to come. Can't say enough about ARC and definitely recommend them for all your metal work projects.

Just spoke with a nice guy named Mathew over at Metal Specialties for a quick over the phone quote…read moreon having some brake brackets cut on their water jet. Very helpful with pricing and information over the phone; easy to talk with, friendly and knowledgeable. If you are looking for custom fabrication work in Monterey, definitely check them out. To the guy below with 1 star, try giving them a call and maybe ask for Mathew. I had good results over the phone w/ him and was able to get a ballpark cost estimate, as well as information on how to provide technical drawings and/or CAD files, with just a simple 5 minute telephone conversation.

This company was reccomended by a close designer friend of mine...and all i can say is watch out…read morefor these guys!! The word in design circles in Los Angeles is not going good for this shop. Luckly for designers in Los Angeles they are in Monterey. I had a well known fabrication shop in down town los angeles tell me they do shitty work and it will take weeks for them to get back to you. The shop said they cut corners. This is coming from a shop that make stages and costumes for festivals and blockbuster movies. This shop warned me, but by going by referal i wanted to bring a new business in. From the very start, they were 3 months off schedule, blaming weather, blaming their team, blaming other jobs that came in that had prioriry over mine (like that made me feel good), they took days sometimes weeks to get a reply email. After several weeks past the deadline, which pissed off my client because they were depending on having these stools ready for their housewarming party, they gave me a final product photo that was missing the main design feature. Knowingly that it would cost more for the details they decided not to implemnt them into the design. They had the drawings and images that we signed off on from the beginning so I dont understand why they would miss such a huge part?? Its way Beyond me that a wife/husband team cannot communicate the slightest details. So I can see how things would slip through the cracks. But wait!! This gets better. Now redesigning these stools to spec as we had in the original drawings, its now going to take a couple more weeks, taking it even longer past the due date. Once again, I dont understand how a wife/husband team can miss communicate that bad. The owner John tells me in an email that now the details been added, three weeks later, and they are sending the stools without being painted. His wife Heather tried to tell me that it would cost extra, thank God i had an email from her husband that outlined they would paint these stools for me and it was in my quote they gave me. Ok, so thats all said and done....I ask several times for photos to strike off, needless to say i never aprroved these stools. They took it upon them selves to pay for expensive shipping and have a shitty job shipped to my firm without me ever seeing the end product....They new they did a bad job!! Thats why they paid for the shipping. I have NEVER had a shop/furniture store pay for shipping??? You think the antique stores on 1st dibs is going to pay shipping. No, the customer pays for shipping. Unless noted "shipping included" There were photos they sent but not of upclose which i never approved. And i never approved delivery, i would of had my own delivery company that i have been working with for the last 15 years pick them up and deliver to me. So Product gets shipped to me, the dimmensions are off, there were dents, paint spill overs, welding not done proffessionaly, boxes ripped and now have been getting harrased by them. They are sending messages to my children, im getting 30-40 calls in a row, im getting threats...this has been a complete nightmare and i wish i have never met them nor i wished they never sent this product. I inspect furniture for huge clients around the world and this was the WORST job i have ever seen!!!' Oh the stool was supposed to be 18", and when dealing with interiors... inches are everything...NEVER REACH OUT TO MY CHILDREN EVER AGAIN.... business is business, family is family, dont get it twisted....

I didn't actually buy products from AP but I was pleased with my very brief experience with them. I…read morehad a small blind that didn't fit a window and had to have the metal headrail cut short to fit. Home Depot didn't have the proper tool other than a handsaw, which would take hours to cut the headrail with. Also, it probably wouldn't come out straight if I were to do it with a handsaw. I called a couple of local blind stores and they wouldn't do it either. Around here, many businesses don't take small, non-profitable jobs or repair tasks. Then I started calling metal shops. AP was willing to take a look and kindly accepted to help out. It was a minor job and took at about 5-10 minutes and they didn't charge me for it. But to me, the simple act of doing something small and not just dismissing me tells me something positive about a person and a business. The blind fits perfectly now, and if need metal products in the future, I will give AP a visit.

We needed to do our yearly Propane tank topoff at the house and Frank, the driver that services our…read morearea was very helpful. He noticed that one of the rubber caps was missing on our tank, so he put one in place, to help protect the metal fittings from corrosion. Frank is very courteous and always contacts us prior to delivery, so that we can ensure that our fill area is clear. We are happy with the great customer service and careful work that he provides.

Suburban Propane is the only company that comes to fill up our tanks. Thank you Frank for your…read moregreat customer service!

I came in for a quick saw rental. the price was very reasonable. I broke the saw and expected to…read morehave to pay for it. When I brought it in they said don't worry about it we'll will fix it. They did and gave it back to me with no extra charge. Excellent service!!

I called and spoke with Eric. He is the best. I was looking for port wine glasses, and even…read morethough he confirmed that he doesn't rent party equipment, he was kind enough to sit with me for a moment and give the numbers to 5 other businesses around the Monterey area that might be able to help me. As a hotel Concierge, I deeply appreciate how Eric went above and beyond the call of duty to assist me - that's what customer service is all about! Thank you! I will be calling back when I need to rent non-party equipment!

Hey, it's not a pretty place and it's for folks who need a part for a do it yourselfer. Need a…read morepart, get a part. I've been here a few times in the last twenty years and they always have had this out of production weird part at an affordable price. Working at Soledad prison some of the the things are really old. This old 40yr. old refrigerator wasn't freezing any more and needed this part... they had it. The exact part. Don't be so thin skin... it's a parts store, not a cruise ship. Last words...perfect.

I give this place a 5 star, but it is not perfect. Keep in mind a very nice 75year old man by the…read morename of Daniel owns this place. He bought this place in his 20's. How do I know this? Because I spoke to when I bought my second item from him. Did it go smoothly? No. I had to call back a couple of times and I didn't get returned phones calls. In the end though, I got the item I needed and I was able to fix my dishwasher. When you walk into this business it is like walking back into time. You don't see stores like this anymore. It's has motors and parts all over the store. If they don't have it, they can definitely get it for you. My fist order went as smooth as silk. Got my order in 1 day. My advice is be patient and appreciate this store. I have lived in the Monterey County area for over 30 years and there is not another store like this anywhere. I wish I would have found this place sooner.

Every time I've rented something I've never had any problems... thankfully. Knowledgable and…read morefriendly staff.

Great rental company for all of my equipment needs. Service is above and beyond. They were able to…read moremake a reservation and set me up with a whole package as well as adjust when I needed to change my reservation.

I'm compelled to share my story, so that if you need assistance with a loved one, you know where to…read morego. Unexpectedly, the shift in "sheltering in place" from COVID led me to have to make some pretty quick decisions about how to get care for my Mom. Her therapy appointments were canceled, and she very rapidly lost her ability to walk and became bedridden. I reached out to CCSS when I learned my Dad needed heart surgery, and was under strict instructions not to exert himself in any way (which included caregiving for my Mom) prior to his operation. CCSS came out to assess the home, and made recommendations on equipment and a care schedule for my Mom. They were great with communicating with *me* as well---the adult daughter who does not live with them. When the local fires threatened evacuating my parents from their home, CCSS made calls and located a hospital bed to be delivered within hours to my house as we brought them here to evacuate. As my mother's health digressed, I had no experience coordinating with hospice care, and filing advanced care directives with the appropriate agencies. CCSS has literally helped me every step of the way, with clear communication and compassion as I processed emotionally and mentally the decisions I needed to make with my Dad to ensure my Mom was comfortable. If you're not sure what needs to be done to assist your loved one with the services they need to live comfortably, I highly recommend you reach out to CCSS. It was the best decision I made as our family transitions to new realities in our life.

This agency is the "worst." We had an appointment originally back in December 28, 2022. Bethany,…read morethe coordinator said because of the Holiday's naturally a CNA wouldn't start until the first of the year. It is now January 13, 2023. I had to call them this week because I hadn't heard anything from Bethany. Guess what her excuse was? She had the wrong number! Did she try calling the alternate phone number? The only communication I received after our December 28 meeting with Bethany was a "text" on January 10 saying she hasn't called because she had the "wrong number" was too busy assisting other "seniors" and our CNA was "sick." That's it. I can clearly see why they have a "3 Star" average. Excuse, after excuse after excuse.