I had made a 9 o'clock appointment with Trin at Modern Nails in Sandusky three weeks ago. I get…read morethere 10 min early and there someone at her station. When I question if I will be taken on time. She gets rude and says since I am in a hurry she refuses to honor my appointment. Mind you she doesn't say this directly to me. Her and her husband Lee are talking in Vietnamese right in front of me. Speak English and not hide what you're saying. What kind of business is this???? Plenty of other places in town! As if I can't get my nails without her services. Don't believe reviews on Google. Check out their reviews on Yelp.

Horrible horrible salon and rude people who cuss at you when they mess up! Admitted defective…read morelights, unwillingly to fix or work with me and it was almost 200 dollars! Working with my bank to recoup some loss from this awful place!

I have been patronizing this business for a few years. The staff are very friendly and…read moreaccommodating. Recently my stylist was unavailable due to a family member having COVID. The receptionist recommended another stylist and got me in immediately. Everyone is so present and the venue is clean and comfortable.

Got a pedicure today by Jordan! First time in & such a great experience! She was so awesome & did a…read moregreat job :)

Went to this nail spa for a quick gel manicure and pedicure. The quality of polishing is absolutely…read moreterrible. I could have done better myself at home! When I asked the guy to fix the nail shape and to please polish the entirety of my nail, he got an attitude with me and was not kind about correcting the polish. He shaved off a ton of my nail when filing and then proceeded to tell me, he couldn't shape them because they were too short... I've never had this issue in my entirety of going to nail salon! I would recommend any other place except for this one because I left in tears after trying to explain to this man, exactly what I wanted done in a simple manicure and pedicure!

The quality of nail work is very poor. I paid 150.00 dollars for nails and a pedicure and I left…read morethe gentleman a 20 dollar tip. I had two nail that broke the next day while making the bed one snapped into the other nail started to crumble so I had to keep filing it down. When I call to have them repaired i had to wait three days to get an appointment. I showed up for my appointment and I was told that I was not on their appointment list.They verified my number on their caller ID but the Lady. I assume that she is the owner replied to me in a very rude manner I cannot do your nails today. I think the materials use are not of good quality. The customer service from the lady is very bad! We pay very good money to be pampered and to feel good! I would not recommend anyone to go to this nail salon!

I was surprised to find this gem. The service was exceptional and they paid attention to detail…read more Having a stroke its hard for me to reach my feet to do the little things. They take their time and care.

service was terrible,wait time was just as bad waited hour to be seated in the pedicure chair just…read moreto wait another 30mins before someone started the pedicure

Maureen is the owner/operator of this spa. She uses all natural products for hair including plant…read morebased coloring products. Maureen actually listens to find out what you want and asks relevant questions and does great followthrough. A variety of spa services are available including manicures and pedicures facials and much more. The space is well appointed with soft music playing for your enjoyment in the background. You will be sure to find some interesting boutique apparel, jewelry and hair products as well, while you wait for your new natural color to set. Gift cards are available too.

Such a cute peaceful salon with the most comfortable rinse bowls! Maureen is so knowledgeable about…read moreclean hair products, and did a fabulous job fixing a botched highlight and color session from another salon. So happy I found someone local who really is passionate about her work and clients.

gel manicure- manicure was thorough and new utensils. great variety of colors to choose from. the…read morelast manicure i got lasted almost 3 weeks. Very satisfied. staff was very nice and greeted me immediately

Worst nail experience I have ever had!!!…read more Asked for an ombré they said they could do it. If they couldn't I would have done something else. It looked like finger paint. The lady got mad when I said that wasn't going to work and drilled it all off damaging my nails. The owner Tiffany wasn't any help. Made excuses that they can't do that in nails and slapped a simple color on. Then was charged full price like nothing was wrong. Will not be back!!

Very disappointed with the pedicure I received. For $48 It was just basically a nail trim and…read morepolish application. Most places will give a foot or leg massage, a leg and foot scrub, or apply lotion. I received the bare minimum for a " deluxe " price.