I recently got 2 acoustic guitars and one electric set up and fixed up by the good people at Frets,…read moreand I swear they've never sounded better. They are not only super-knowledgeable and passionate about guitars - they are really good people. It's a very welcoming place, and I will always brings my guitars and basses there from now on.

Very interesting collection of instruments and a friendly, attentive, and knowledgeable owner. They…read morehave a good range of low to high end guitars, including Furch and Rickenbacker.

Went in and was over charged for a item ticketed as one price. All the items were ticketed the…read moresame. The counter person knew without looking that the item saxophone reeds were more than advertised. They were an additional $6. No explanation or offer to honor the price on the item.

Jim at middlesex music was amazing!!! I came here yesterday…read moreto get a music book for my 5th grader. Jim knew I was going to need to rent a snare drum kit for him but I was unsure of it so I left without it . he jokingly said see you tomorrow. well guess what he was right! I went back today to get the snare drum kit that my son conveniently forgot to tell me I needed . Jim set me up with everything I needed we had a quick laugh and I was on my way . Thank you for the awesome customer service

He is amazing! He can do it all! Jim is extremely knowledgeable about everything pianos. He sets…read moreup his appointments and shows up on time. He is great!

I have a 1960's spinet with broken keys & other issues. Had one piano tuner/repair tell me it's…read morenot feasible to fix. Jim fixed everything and tuned it in 3 hours. Great job and we are so pleased with his work.

10 out of 10. Great dude and he does amazing work. Got a referral for him and will only go back to…read morehim from now on.

From the owner: I can help you with anything you need to create the sound you're looking for…read more Quality and timely guitar repairs, Custom builds or Guitar lessons for all skill levels

4 stars and a FTR?…read more this is not a sam ash or guitar center, but a mom and pop local music store. they do lessons, sell on consignment and quiet frankly, will likely receive my consumer dollar for my quest to find a luthier. I spoke with ruth, i think the owner, very nice and down to earth. i cant testify for the lesson quality, but on the surface they certainly know their stuff, so likely they are going to meet your musical needs. sounds good?

From the owner: Song-a-Day Music Center provides lessons in Guitar, Piano, Violin, 5-String Banjo, Mandolin,…read moreUkulele, Bass Guitar, Dulcimer, Woodwinds, Brass, Drums, and Voice to students of all ages in the geographical area of Coventry, Connecticut. We also have retail instruments, instrument accessories, music, and gifts, and offer repair services for your musical instruments.

Great local music shop that has excellent customer service! Staff is very friendly and…read moreknowledgeable. They have a large selection of instruments and can match prices. They also teach lessons and even offer the first lesson free!

From the owner: The Music Bureau offers music instrument sales, rentals and service as well as lessons for most…read moreinstruments including voice. We also have a Camp of Rock, and because we have stage right in the store, we host open mic nights on the first Wednesday of every month. The shop is also available for private events like Karaoke and Band-Jam parties for any age!

I'm leaving this review for a location and dealers who were incredible in the hunt for my upright…read morepiano. I had been to several piano stores, but the gentlemen here are no doubt the most down to earth piano dealers in the area. I felt that they listened to the type of instrument and sound I was looking for and did not try to sway me to their profit. Moreover, they take their time and do not rush you to pick something immediately. They realize its a savory process, especially if you are true music aficionados. The owner of Faust appreciates music, and keeps that integrity in their business. It is important to feel right when spending this amount of money. I have no regrets going with these folks, and you will not either! They have my business for years to come...

Steve was fantastic. Knew all the details of all of the pianos. I did not buy a piano because I…read morealready have a piano, but if I ever bought a piano I'd buy it from Steve. See you after I hit the powerball. Beautiful pianos.

Excellent, kind and knowledgeable service. Needed a quick fix for a guitar and they were generous…read morewith their time and talent to help us out. Wonderful place!

I'll never forget the incredible experience I had at this wonderful store almost 3 years ago…read more It was 2020. The pandemic had just started a few months before and was still affecting daily life. During this time, when the anxiety and stress took hold I found the only thing that soothed me was music. As I realized that, I also realized how much I missed playing guitar. I had played when I was younger but gave it up and sadly moved onto other things and sold my guitars. I knew I wanted to buy another one and get back into playing again. One day in August, my mom and I were taking a Sunday drive around Mystic and decided to drive through a side road to avoid the tourist traffic on the main road. As we neared the end of the road, I noticed a building with a sign that said "Alpha Audio Works, Quality Musical Instruments". They probably sell guitars I thought. My mom also noticed the store and asked if I wanted to check it out. I said yes and we parked right in front of the store. It seemed a little dark inside and since alot of businesses were closed due to the pandemic, we thought maybe the store might be closed. I got out of the car to see if the door was open and it was locked. Dissapointed, I walked back to the car. Just as I got in and my mom was about to back out of the parking lot, we both noticed someone from inside open the door. It turns out that the right door was locked but the left one was open and luckily the owner was looking outside and noticed that we wanted to go in. We got out and he kindly introduced himself as the owner and welcomed us in. As I entered, I was so happy to see all of the beautiful guitars and basses on display. The owner Jim asked me some questions about what I was looking to buy and what kind of music I liked. He let me sit and try out a few guitars and let me plug into an amp. After awhile I picked out what I wanted and he let me put it on hold. I later realized that the guitar I picked was way too heavy and I went back a few days after and switched it out for a used black Squier strat that came with a small amp. It was only $150 altogether which was an amazing deal. Due to the pandemic, money was tight so I was elated that I would be able to get both a guitar AND an amp for under $200. I was so happy the day I took my beautiful guitar home and it has been my beauty ever since. I sadly haven't been back in over 2 years but I hope to go back at some point. The kind of customer service that Jim gave me that day was really special and I'll forever be grateful to him for giving me such a sweet deal and taking the time to let me try out so many guitars. Check this place out if you're looking to buy a guitar, bass, amp, drums, accessories for each of the mentioned instruments or audio equipment. They are very kind and knowledgeable and will take the time to help you out and answer all your questions. Thank you again Jim and Randy for my guitar and amp and for all the advice and help!