Had my car serviced here and I was very impressed with the service all the way around…read more Warm greeting, concise and detailed discussion with options, away you go. Car was done early and I got the call, went down and picked it up with the same ease as dropping it off. I will repeat!

I have always enjoyed being greeted by Shawn any time that I have stopped in to the dealership. He…read moreis always pleasant, and professional, and has a way of making me feel like part of the family. I have sent many of my clients, friends, and neighbors to him for all of their vehicle needs, and he has done a great job of extending the best service! Thank you, Shawn, for being the neighborhood car guy!

I got the car I wanted from a very professional sales Rep (Daren R.) The sales manager, Greg…read moreJohnston is very professional and courteous towards all customers and the low pressure atmosphere suits all customers. Come find your next car here!

Awesome people. Great place. Super friendly and helpful with any questions. Test drive anything.read more

Probably the worst place to buy a vehicle. the service department is absolutely horrible. they…read morequoted me 3500 to fix the ac. brought it somewhere else and they fixed it for 250. darlings is a scam

A Confusing Experience at Quirk Hyundai while shopping for an electric vehicle…read more I was ready to make the leap to EV and the Ioniq 5 was my top contender. Upon arrival, at Quirk I was greeted by one member of the sales team (let's call this person Salesperson #1), and we began discussing my needs. Partway through, Salesperson #1 had to assist another customer and handed me off to a second team member. No issue there--we test-drove the car, and I liked it. Later, I reached out to Salesperson #2 to schedule a test drive of a different trim. They were out that day but let me know the sales manager, Dave, would assist. When I arrived, Dave redirected me back to Salesperson #1, who remained helpful and accommodating. However, the EV I had requested to test-drive had no charge, despite my advance notice. I waited while it was charged, and once we were on the road, I was even more convinced the Ioniq 5 was the right vehicle for me. At this point, I had narrowed my options to the Kia EV6 and the Hyundai Ioniq 5. The two models differed in standard features across trim levels. The mid-tier EV6 included key safety features I wanted, while those same features required stepping up to the top trim in the Ioniq 5. I preferred the Hyundai and shared this openly with Salesperson #2, along with the pricing I had from Kia. I wasn't expecting a price match, but I did ask for the best lease numbers possible. What I received was higher than Kia's offer but still acceptable. I also asked if they could match the Kia offer on my current vehicle's trade-in value. After ongoing discussions with Salesperson #2, I let them know I was coming back to town to test-drive both vehicles again and make my final decision that day. Though Salesperson #2 had the day off, they assured me that someone would be ready to assist. When I arrived, I was greeted by Salesperson #3, who explained that the assigned team member was unavailable and they were stepping in. Unfortunately, they didn't know where the fully charged Ioniq 5 Limited was and instead offered a different unit with only 23% charge. I was then asked what it would take to make the purchase that day. I reiterated that I was comparing two vehicles, that the dealership already had my numbers, and that I still needed an answer regarding my trade-in value. After test-driving both the Ioniq 5 and the EV6 again, I was ready to lease the Ioniq 5 Limited at the terms previously provided--if the trade-in offer was competitive. Upon returning, Salesperson #3 presented a lease quote for the SEL trim instead. This was surprising, as I had already explained to Salesperson #2 that the SEL lacked essential safety features, like blind spot cameras, and wasn't a viable option. It was evident that there had been little to no communication among the team. I was left with the impression that my research and preferences weren't being taken seriously. It was frustrating to be told, in effect, that I should settle for a less expensive car I had already ruled out. I certainly wondered if they would have made the same assumptions if my husband was the buyer. In the end, I walked away. I'm now a very happy customer of Darling's Kia, driving an EV6 that I love.

Almost 2 months ago, my husband and I were traveling in Maine. We drove to Maine from Southern…read moreIndiana on a last minute adventure. About 100 miles from home in our 2021 Palisade with 85k miles, we realized that we were past due for oil change. We decided to continue but noticed the car was sounding a little rough ( but no dash lights) by the time we got to Maine. We stopped by Quirk Hundai to inquire about an oil change but was told that the first available was the following week. Ray Knott offered to check our oil and was kind enough to top off the oil. We just want to say that we were very appreciate and impressed by the offer. We made it to Acadia and then back home with no issues. We truly appreciate the kindness showed to us. We know that Mr Knott could have left it at "Sorry, we are booked" but we feel that he did go above and beyond and we were able to enjoy the trip and feel better about the car. His courtesy and help were greatly appreciated.

Amazing staff went above and beyond everything they needed to do great crew service department is…read moretop notch I was in and out for a service sooner than expected they Rock

I went to the service department 4/1/25 to get a second key for my car activated. I was met at the…read moreservice desk by the most pleasant, courteous, and friendly man named Cory. He was quick to meet my needs and listen to my complaint about the radio. He had them check it and decided I didn't need to worry about it. We are going to replace it with a new one. Come back in two weeks to get it installed. I was very impressed with the way he took care of everything. Thank you Cory.

I've been a customer of Darlings for the past 18+ years. Have bought multiple cars from Darlings…read moreduring that time. I started with Jeeps at the Ellsworth branch and in 2017 leased a new Ford Escape Titanium for my wife. We absolutely love this car and its many safety and comfort features. Every time I was purchasing a vehicle through either the Ellsworth or Bangor branch, I've had nothing but excellent service. Whether it was the sales people, the management, or the people out back doing the paperwork, it's has always been a great experience. I've had our major service work done at Darlings as well. At both the Ellsworth and Bangor branches, I've been well taken care of with excellent service in a courteous and timely manner. Thank you to the entire Darlings Team!

Last week a friend and I were in Bangor on vacation and her vintage VW camper van's broke down…read more Truly the last thing you want to happen on vacation. She limped into Darling's and one of the service team took over from there. Connor (I don't have his last name but I will encourage my daughter to name her first child after him!) was fantastic. He led us through every step of what turned out to be very bad news - a ruined transmission - informing us of what the options and costs were. Connor made numerous calls to find a rebuilt or new transmission and calls to my friend's husband to get his input. Unfortunately, none of the options were good. Connor ultimately arranged a rental car for us so that we could enjoy the last few days of our holiday and then he was the point person on getting the van shipped back to Idaho where it 'lives'. We are so thankful for Connor's help in all of this and were so pleased that we had someone who with kindness and understanding and a touch of humor walked us through the whole process. Thanks Connor.

Car was brought in for service. Shop didn't recommend safety recall repairs. Shop avoided…read morementioning that the problem was covered by a warranty. Car was sold to another person who learned that the required warranty part was listed on their website for ten times the factory cost to gm. Customer tried to invoke three separate warranties from GM and was refused.

Nick was so kind and so helpful! Had some car trouble and we are from all the way in North Carolina…read morebut he saw us promptly, helped us out with other alternatives, and made sure to keep us aware of what was going on.

My husband and I have purchased several cars over the years, however we have never had a car buying…read moreexperience like we did at Varney. Joe, our car salesman was AMAZING. He was so kind, thoughtful and genuine (and funny!!. Hands down the best car buying experience we've ever had. We'll definitely be back to buy from Joe!

Establishment in Bangor was run down and dingy, the salesman who helped us did not make us a…read morepriority, quoted one thing and told something else, very unorganized compared to other dealerships I've been in! I would not waste your time.