I would give this business a zero if I could. The owner, Renee, unbeknownst to me sent her daughter…read moreMatia Smith to provide respite care services. I explained to the owner Renee what the hourly rate would be and the timeframe for payment. Her daughter decided to create an email to Rocky Mountain Human Services that caused unnecessary chaos that I ended up having to spend two days unraveling. Matia was vaping in enclosed space with my special needs child and she claimed hours that she worked, but when I watched the video she was not working. Matia was late everyday so I had to push back the time on pertinent business I needed to take care of. The owner (her mother) is justifying the poor, unethical behaviors stating her daughter was afraid she wasn't going to get paid. If anyone knows Rocky Mountain Human Services system, the invoice is submitted for approval and once it's approved you receive a check in 5-7 business days. Rocky Mountain Human Services do not pay respite care bills within 24-48 hours of submission. This agency has bad customer service, unethical & harmful work behaviors and an unreliable employee I wouldn't recommend this company to anyone.

This company is great. The owner, Renee, is very certified and qualified for this business and…read moreknows what she's doing. She works with everyone to their convenience and makes things easier for clients and has very smart tactics.

My family and I paced my mama at Chelsea Place in February 2024, after a lot of looking. We really…read moreliked the small community, the Executive Director was always present, no pressure atmosphere and my families questions were always answered. After mom being at Chelsea place for a few months now, she is content, loved and her quality of life has improved. My mom has gained weight, eating better every day and participating more and more in activities. What you will find at Chelsea Place is a small town community vibe, care givers are caring, staff is very involved in every day care. The caregivers are knowledgeable as to the patient's needs, regular updates are given to the family regarding how mom is doing, family is welcomed in all activities. The most amazing thing that I have observed is how staff sit and really engage with each person, by coloring or doing puzzles, grooming and just hanging out to provide companionship..this is what makes my heart relax. If you need memory care for your loved one, please check out Chelsea Place, I have no doubt you will see what I see upon arrival and if you decide this is the place for your loved one to live, in a very short time your heart will be at ease too.

Chelsea Place is the most caring, loving, supportive environment I have worked in during my career…read morein Senior Living. It is apparent that the leadership truly cares about protecting, engaging and loving our residents--and taking care of our team members. Expectations of our staff are high and people are held accountable for providing consistent care and service to our residents. At the heart of this place is a real sense of family--our residents' family members are here all the time visiting their loved ones and supporting each other. When a resident transitioned recently, dozens of family members attended her funeral to support her family. Our building is filled with volunteers from 3rd graders to high school seniors to college students and older adults. It is a vibrant place full of family, friends, music and kindness. I feel good every day about helping families through the process of moving a loved one into our care.

Our mother has been at GreenRidge since they opened. She is in a long slow progression through…read moredementia, and the staff has supported her through every phase with love and care. They are responsive when concerns come up; respectful, and create a safe and happy home for residents - a family. Janel Tolchin is an excellent director! I am confident our mom - and yours - is in good hands at GreenRidge.

My family member was well cared for and happy during his time there. The staff was compassionate…read moreand kind. They kept us well informed.

The building is suffering from a lack of management! ED is never available, no matter what day or…read moretime you visit there. As you walk in, all the offices are closed, and absolutely no one is available to answer the family questions. The quality of care has been terrible, and the nursing manager is rude to the patients.

Nursing care is second to none Nursing care is prompt to any problem pts may have including…read moreincontinence and medications. Nursing staff always available to clean or change soiled briefs and clothes when necessary. The Nursing staff always treats pts with dignity and respect knocking on doors when entering rating 5+ stars. Office staff and management who can compare. Absolutely inspiring for this setting. They set the bar and scale for care and Medicare requirements always educating the staff on rules and regulations. Definitely very good role model even helping answering call lights and being team players 5+ stars. Rehab staff reflects and shown to be the backbone of this facility. Very comprehensive and experienced in all aspects of Geriatric care specializing in behavioral medicine, Geriatrics, Orthopedics, Neurological, pain, Dialysis, Amputee and many others 5++ stars. Activities, Kitchen, Social Services, Laundry, Maintenance, Cleaning are very hard workers and deserve the same rating 5+ stars for their contributions which are so valuable and probably more important than the mentioned.Come by and visit sometime and see for yourself what's going on absolutely amazing and true story going on here right now. One of a kind SNF operations that you will never see again the likes of.

I'm surprised at many of the comments…read more My mom has been under the hospice care of Agape now going on a year. They have been of service while she was at Libby Bortz Assisted Living (awesome facility) and now as the Manor on Marston (another awesome facility). Dealing with end of life isn't easy and emotions run high. Moving loved ones into and out of assisted facilities is stressful on everyone. Managing everyone's expectations isn't easy. The staff from Agape has done and continues to do an outstanding job balancing all these things. Yes, things go a bit wrong, someone may forget something etc, but it's how you handle and correct the mis steps that speaks to your true intent and here, Agape, is excellent. They have been honest if they miss something and they appropriately and mindfully push back when needed to the family when in the best interest of the patient. The staff from nursing, personal care, PT, volunteers, Chaplin's, visiting animals, etc have been amazing. My mom has nothing but praise for each. She looks forward to each of their visits as they are way more than just medical visits. Please keep in mind the difficult situation when thinking about an evaluation. When I place myself in their shoes or my moms, they are an outstanding, dedicated team of caregivers who truly care. What more can as for?

Both of my parents were in an assisted living facility and we used Agape Hospice for both of them…read more We could not have been happier with their services. They were always professional and yet caring and very responsive to our needs and questions. It was a difficult journey with both parents as each of their situations were different. I am very thankful for all the services Agape provided in our time of need.

Was met with attitude when asked to help a client with necessary paperwork. When issue was…read moreescalated, the staff member in question told the client that if she ever sees his family member that complained, she would punch her in the face. She called me a derogatory name several times to the client, who suffers from heart disease and strokes, as if that was the appropriate way to speak to someone who is to avoid stress.

Amazing agency! Phenomenal nurse, Tina Hall. Their quality care is totally focused on the patient…read more I needed someone to come out here and handle my Piccline twice daily. while my daughter was out of town and they did it without charging me. I cannot rave enough!

Abandoned the care of my loved one repeatedly…read more When it was pointed out that no call no shows impact people they promised to no call no show more often to teach a lesson that it is "distressful" to say the no call no shows to scheduled hours impact the people being served and depending on someone showing up. Staff have no working phones on a regular basis ( due to not paying the phone bill), do not show up in time (4-5 hours late), leave cleaning supplies all over, will lock themselves in the bathroom for up to an hour "cleaning" and walk out with nothing cleaned. Threw away a working appliance without permission or any logical reason to do so. Staff were told that all the no call no shows of hours were causing a decline in health and remedy was needed and the reasons was "well we are not coming then today since you said that." They decided the appropriate remedy to neglect of an at risk adult is more neglect to tech a lesson to not speak up about neglect. They hired one administrative employee that was so verbally abusive witnesses filed a police report that person is no longer with the company but the issues are persisting. They freely celebrate neglect of clients by the staff they hire and if anyone says hey, we actually need to d are providers to show up, they they say they will cancel hours for mentioning no call no shows of schedule hours impact the people they are supposed to be caring for. One caregiver is so sloppy we came to our loved one's home with dirty dishes in the dish drainer with food all on them. Things were half done and we had to step in and clean up all the messes this person left. There is no management of this company. It's staffed by mean girls being mean and caregivers that do whatever the hell they what because no one is giving oversight. One time they sent many texted to our sick and disabled loved one arguing a week is 8 days long not 7 days long. No one understood the point. Poorly managed and operated company.

Madina the owner really went above and beyond in her care for me. I mostly needed grocery shopping…read moreand help with taking walks (hip replacement), she was there to help with housework, cooking etc. They are a small company, and really focused on their clients. The cost was remarkably reasonable, and the time requirements really workable for what I needed. Thank you Magnolia!

Doreen cleans for my elderly mother once a week and she does a thoroughly superb job on the floors…read moreand in the bathroom. My mother is very happy with her as a helper.

Doreen is the best!!!! She helps me accomplish my chores and tasks with joy and fun! My family…read moreloves her, even the pets!