Morningstar at Jordan is a beautiful facility. It is clean and well taken care of. The staff is…read morewarm, kind, and very caring. My father has had wonderful nurses and caregivers. He really enjoys the staff. As his daughter I can also say, the staff is what makes this facility rise above the rest!! This staff bends over backwards to help our father as well as our family!! Thank you so much!!

You always worry about giving up the care of your family to strangers. It cannot he helped. Their…read morehealth, wellness, and daily activities are forever changed, and you have to hope that you haven't chosen a terrible place for their final years. After having experienced two grandparents in the general retirement area, and one of those grandparents later in memory care, I can say with confidence that the family chose well with Morning Star. Yes. There are always difficulties in communication, insurance, billing, and everything else that you might expect from dealing with any sort of business entity at all. This simply comes with the territory. But what makes me happy with how my grandparents lived out their time at Morning Star is the respect, dignity, and help that they got from a great staff. If my grandfather was feeling ill, the staff would bring soup to his room. If he needed help with medicine, there were services to assist in managing his pills. Finally when he died, the staff was helpful to the family in planning for my grandmother. In memory care, my grandmother was taken to every meal, she was brought to the daily activity session, and was never just left in her room to fade away. Her defiance was met with patience, and the staff always let us know about anything she might need (socks, pants, etc.) The last few years of someone's life is an uncomfortable topic. Death is an uncomfortable topic. But I'm so happy that Morning Star made my grandparents last days more bearable. If you have any questions about Morning Star from a family perspective please let me know!

This place is Amazing. The staff is caring and good at their job. They know all the residents names…read moreand that of their family too! They go above and beyond to check in. The residents have call buttons and the staff respond promptly when the button is pushed. They have fun activities and are always there in office if needed. It is a beautiful fresh facility and doesn't smell like a hospital. The caregivers are kind and accommodating. I highly recommend living here.

I have worked with this community for many years and have experienced knowable, professional &…read morecaring staff. I would recommend this place for your loved one!

We are so grateful and thankful for the staff at the Inn…read more They are so wonderful to Mom. Just love Dino and Cahlee isn't that bad either

The administration of this facility is horrible. It is my opinion, formed by direct experience,…read morethat the people who run the Inn at Greenwood Village are operating a racket with the sole intention of extracting as much money as possible from the residents and their families. When a resident requires a little extra care, management either kicks them out of the place or starts jacking up the monthly charges. I wish it were possible to give negative stars as a rating; this horrible place would get a minus 20 from me.

LThis is not a real rehab ctre. Lack of supplies, personal and rehabilitation equipment makes this…read morea poor choice. Their menu was lacking and their staff was insensitive. I am back in hospital because of their neglect. They are not a real rehabilitation facility. Beware of your loved ones being recommended by their insurance company. Maybe long term living is OK, not rehabilitation.

My mother was transferred to Brookdale Greenwood Village's skilled nursing unit for short-term…read morerehab, and my family's experience raises serious patient safety concerns. The elevators were out of service for the entire week she was there, the automated front doors were not functioning, and the phones were completely down for the first 24 hours of her stay. All of these issues made it difficult for our 88-year-old father to visit his wife. Furthermore, communication with staff was unreliable. We could only reach the front desk about half the time, voicemails were rarely returned, and calls placed through the phone tree were repeatedly transferred to the wrong department. When we decided to transfer my mother, I offered to provide feedback on why we were moving her, but the staff member I spoke with did not respond or appear concerned. I also left a message for the executive director that was never returned, and the admissions director, who had communicated frequently during the admission process, did not respond to voicemails or texts once concerns were raised. Due to these issues, we transferred her to another facility. Unfortunately, no written paperwork or care orders were provided to the new facility, creating a concerning gap in continuity of care. Based on our experience, I would not recommend this facility for short-term rehab.

I found myself needing some expert guidance when my Mom started to decline due to dementia. It's a…read morescary and confusing world out there for anyone who has tried to figure out the assisted living system and the worry of finding a safe, comfortable and caring facility. The home care service I was using at the time referred me to Phil Hotaling and what a blessing that was! Phil helped me understand so many issues when it came to being in assisted living and what was and what was not provided. He arranged visits with different homes and together we toured each one. He guided me through the questions and issues pertinent to each home. I selected a wonderful place for Mom! The assisted living home has room for 8 residents and is run by a fantastic couple who live there with their two children. Mom is happy there and I'm happy she is well taken care of by loving caring people. I would never have found this place on my own without Phil's help. Thank you Phil for your help, your guidance and just your wonderful heart and caring about your clients and their family. I would never have made it through this last year with Mom and then Dad needing care all on top of two knee replacement surgeries! Getting Mom and Dad together again at Leawood before he died means more than you'll ever truly know.

Not being from Denver, I was not familiar with Assisted Living places in Denver when I needed to…read moremove my sister to one. My sister's doctor's office recommended Phil Hotaling to me. He has been a God Send! He is very familiar with Assisted Living facilities and their strengthens and weaknesses. Phil helped guide me through the process of finding the best place for my sister to continue the next phase of her life. Thank You Phil!

My previous review was for their rehab area of care. This is for a tour/eval of their memory care…read morearea of care. The memory care is a smaller, more intimate set if rooms (14?). There is one room which is a double (less per individual cost), but the rest are single, private rooms. What makes this a charm of a place that the care givers seem really engaged in the resident and resident's family. A good set of events and comradery of residents was very evident. When we visited, an ice cream social just ended and most all of the residents were outside enjoying it. It was a super warm environment and felt like all were part of a bigger Brookdale GV (Greenwood Village) family. The room we saw had a bathroom with a shower. As with other places, you furnish your own room with your own items (bed, dresser, etc). On the down side, the single room was smaller than what was being looked for and did not include a refrigerator nor kitchen/sink area. There is also a non-refundable initial fee which makes it difficult to chose their place with enough confidence that you are sure it is a match before you try it. Their memory care area is in the first floor in the same building as their rehab. Their Assisted Living is in a separate building across the parking lot.

Do not put your loved one in BROOKDALE!! especially the one in Greenwood Village!! I truly believe…read moremy dad would still be alive had we not put him in this place for 7 days for rehab to get home after a hospital stay. I met him there the day he was transferred from the hospital. I immediately called and texted pics to my brother and said I don't have a good feeling about this, he's going to fall! I prayed I was being overly worried but sure enough the first night he fell & there after he fell at least once a day sometimes 2 or 3 times.. every time I went in the nurse would say he fell again, that's if a nurse made an appearance. I asked what they could do about it?! he came there for rehab. He hadn't walked in 3 weeks prior and was there to get his strength back.. and they just let him do what he wanted. I asked can they move rooms different bed any options?! all they would say is oh , we can't restrain him. Yes, I'm aware of that. I said I didn't ask you to restrain him. I said he is falling! What can we do? Of course I got the cold shoulder like why is this woman asking us questions? I would love to see it if it was their parents in there how they would act! And I was being calm. I hope they would be advocating for their person. And the sad part about it is every complaint and worry I had, came true. He fell more times than days he was there and was actually sent to another hospital for one of the falls with over 20 stitches in his leg, then back to BROOKDALE against all of our wishes then, while we were frantically looking for a place to transfer him, they sent him back to the original hospital by ambulance a few days later saying that my dad was being 'combative and confused' Of course he was! He was so severely dehydrated the ER said his kidneys were shutting down and the Dr at ER said that it looks like my dad was disheveled and severely dehydrated, thinking he had come from home. I told them no he has just come from a Brookdale! They couldn't believe it. So much so I pleaded with them to not send him back there and they agreed and admitted him back at the hospital. I watched him get 4L of fluid in the ER at and come back to life again within an hour.. He fought hard & lived another 10 days but never recovered from all that and passed away at the hospital. He missed his first grandchild's first Christmas. I wish someone would've warned us. I was there every day and I couldn't do anything about it except try to transfer him out of there, but it was too late. I wish I would've listened to my gut and took him that very first day put him in my car and went back to the hospital. He didn't fall once while he was in the hospital and he was in the hospital a total of 20+ days.

This's my new update after living here for a year now. This…read moreplace has improved throughout my time with them since my last review. Management dealt with the pandemic professionally. They were one of the most supportive and understanding of the residents health (physically and mentally) and safety through a very stressful time. They tried to put people on schedule for using the pool. They managed to reopen the gym with capacity in respect of the current situation. They also have been managing maintenance perfectly. Thank you Elevate!

The place looks good. The apartments are walk up and have patios so you can enjoy the sunshine when…read moreit's warm. There are bbq grills, a dog wash and bicycle maintenance area. Children's play area and shared trash disposal. Parking is a separate charge if you want a reserved space or a garage. A two car garage means one car inside and one parked behind it outside. Not both cars in a garage.