Scammers!! Asked for a chimney sweep and the employee did nothing, recommended we get a new…read morefireplace and said he couldn't do anything because he didn't have a manual for our chimney. I wasnt home at the time so I called the owner of the company asking why I paid for NOTHING. Said the employee would return my call and never did. I was also told the employee didn't have a ladder so not sure how they were going to clean my chimney.

Service was good. Diagnosis show needed new part.read more

Our regular HVAC guy was laid up. Contacted Volkman to diagnose a heat problem on our 2nd floor…read more Volkman kept his appointment & diagnosed our problem as a nonfunctioning duct dampener. The cost for the diagnosis was $224.19. The estimate to return & change out the malfunctioning dampener was $836.05. This would have been a total charge of $1,060.24 to replace a faulty $200.00 dampener. Our regular HVAC tech recovered, stopped & replaced the dampener for a total of $385.00. This included re-diagnosing the problem, parts & labor. Problem solved. I would never use Carl Volkman & sons HVAC LLC again. Their prices are exorbitant & unfair.

Heat pump stopped working. Called Carl and he scheduled me the next day! I was a new client and he…read morewas kind and explained what happened to make my unit shut off.

Very fair pricing, knowledgeable plumber. Same plumber that came to quote, did the work…read more We had some leaking copper drain/waste/vent lines connected to a cast iron pipe leading to septic. I actually wanted to do the job myself but it was pretty involved. It would have taken me about 8 hours to fix. It was done professionally in just less than 4 hours. Awesome company to work with! Will recommend highly.

Called today to discuss continuing a service plan I had in the past. The voice that answered the…read morephone misleadingly sounded like a live person. Then I discovered I was talking to a "virtual assistant"! Very misleading. Although Edwin Stipe installed my HVAC system and hot water heater, I will NEVER use this company again. I do not like being deceived.

6 month scheduled maintenance of heat pump;…read more completed on time as planned maintenance is key to keeping HVAC operational

We had them install a unit. Didn't work right. It was very cold in our house in the coldest months…read more We called. They came out several times, several weeks apart for months. The problem was not resolved for months. They were blaming the manufacturer of the unit and were waiting on them. Back and forth back and forth. And we had to be home for all of these " service calls ". The workers were very polite. All I know is I froze my butt off for several months and they didn't advocate for us.

New heat pumps from Lanark last fall. The install was genuinely excellent. Two techs, full day,…read moretested everything and set the thermostat schedule up with me before they left. The follow up is where they lost me a bit. I called in July during that hundred degree stretch about a noise and it took two days and three phone calls before anybody called back. Turned out to be a loose panel, five minute fix, and the tech who eventually came was apologetic about it. I understand July is their nightmare month. Still, two days. If you're buying from them I'd ask what their summer response actually looks like before you sign anything.

Replaced our ancient furnace that finally gave out. The tech came out, gave us a few options at…read moredifferent price points, and didn't pressure us toward the most expensive one. Install took most of a day with two guys working. They were clean and laid down floor protection the whole time. New unit is so much quieter and our first gas bill was noticeably lower. The only hiccup was they had to come back to adjust the thermostat wiring but fixed it no charge. Solid company.

Comfort Generations was hired as a third-party installer through Home Depot Project Loans for a…read moreheat pump installation at my home three years ago. The installation replaced an old oil furnace, and at the time everything appeared fine. Unfortunately, my experience since then has been extremely frustrating and disappointing. In March 2026, my heat stopped working during a weekend when temperatures were in the 20s. Because it was an emergency, I contacted a local HVAC company that was nearby and able to respond immediately. After diagnosing the issue, the technician discovered the condenser had completely leaked out its refrigerant. During the inspection, he pointed out that Comfort Generations had reused the old underground line set from the oil furnace installation instead of replacing it properly. The old line ran underground, through a brick fireplace, and into the basement. Even worse, the original copper line was 3/8", and Comfort Generations had adapted and soldered a 5/8" pipe onto it to make it work. The technician explained there was likely a leak somewhere in the inaccessible underground/fireplace portion of the line set and recommended replacing it entirely with a new direct run into the basement. I agreed, and he replaced the line set the next day. The system was running again by that afternoon. However, the very next morning, the heat stopped working again and the unit would not turn on. The technician returned within hours and determined the TXV valve was likely defective and needed replacement. Since the system was only three years old, he advised me to contact the original installer because the part should still be covered under the Lennox manufacturer warranty. I contacted Comfort Generations, and they sent a very inexperienced technician who spent nearly four hours on the phone with technical support trying to diagnose the issue. In the end, he claimed the line set must be leaking -- despite the fact that it had literally just been replaced because of the improper original installation. He left saying he needed to speak with his manager and that someone would contact me regarding warranty coverage and repairs. No one ever called. After nearly two months of hearing nothing, I contacted Home Depot directly. During a three-way call, Home Depot instructed Comfort Generations to contact me. Within minutes, someone from their office called and had me explain the entire situation all over again. I was told the field manager was out of the office, but once he returned they would discuss the situation and call me back to schedule repairs. That call took place Monday morning, 5/18. By Wednesday afternoon, 5/20, I still had not received a callback, so I contacted the office again. I was told Amy handles service calls and was out of the office, but that she would call me the following day. I was also told the field manager would contact me and they would reach out to Lennox. It is now the end of day Thursday, 5/21, and I still have not received a call from Amy, the field manager, or anyone else from the company. Meanwhile, I've been forced to rely on emergency heat during colder weather, resulting in astronomical electric bills, and now that temperatures are reaching the 90s, I have no air conditioning either. After researching online reviews, I found multiple customers reporting the exact same issues: lack of communication, unreturned calls, repeated delays, and going months without heat or AC while waiting for service. This level of customer service is completely unacceptable. I would strongly caution anyone considering using Comfort Generations, especially through Home Depot. Unfortunately, they appear to be the primary Lennox dealer contracted through Home Depot in this area.

From start to finish Comfort Generations did what was expected with professionalism, cleaniness,…read moretimeliness, and communication. We shopped around for a new HVAC system and this was by far the bet price!

Although we did not go with Buddy's Plumbing. I will say the tech who came out Manny I believe his…read morename was? I made a 7am appointment and I received a message from Manny or from Buddy's informing me that they were on their way. Manny showed earlier and looked over our water heater. He was very informative and gave an onsite quote along with emailing it to us. I will say this after talking with Manny. This company is a company that really puts the customer first. If you're in need of a plumber give Buddy's call. I do know if we ever need one we definitely will give Buddy's another opportunity.

Had an appointment with Manny back on 7/21/26. Manny showed up on time, and was very friendly…read more However, since then I have been left completely in the dark. Never received a quote, pricing, phone call or any messages for a fairly larger plumbing project. Called the office 2 weeks later, and they said there was no notes on my file and they put in a note to contact me. Still have yet to hear anything. Guess it was worth losing a few thousand dollar job. Would not call them again for future plumbing needs.

What a great company! I called to make an appointment for them to come out to find out why we did…read morenot have electricity to one of our bathrooms. The young lady who answered the phone went through things that it could possibly be, and it turned out we were able to fix our own problem! We are so grateful, she saved us a service call and the expense. Not many companies would do that! Thank you. I have told all our friends.

Married 2 Electric was great to work with and affordable. We needed a bathroom fan/light replaced…read moreand didn't know if the wiring had been damaged from the unit that failed. Nate provided the estimate for the work and Anthony completed the repair. Timely, professional service for the necessary repairs and installation. Tammy was incredibly kind and helpful with all our questions. Thank you to a great group of professionals that helped us with a minor issue. And now we know who we can trust for future electrical work.