They repair a lot of different cars I own, for many years. They are always repaired correctly. I…read morewould recommend them highly!

I had to have my seldom-used truck towed to Tulsa Auto Service because it wouldn't start. I had…read morecalled ahead to explain that the truck isn't driven much and was way behind on maintenance and upkeep. I got a call about an hour after the truck had arrived to tell me everything the truck needed: the must-dos and the should-dos. There was no hard sell on any of the items and I was given a great explanation of why each was needed and whether the work was needed asap or could wait. I agreed to most of the work and got my truck back within 24 hours. I'll be taking my truck back for the remaining maintenance work later this year.

Came here about a month ago to get my oil changed. Specifically requested for all fluids to be…read moretopped off. They assured me they had done so. Just yesterday my car overheated. Want to know why? There was NO COOLANT in my car! No leaks present either, so they LIED about topping off my fluids. DO NOT get your oil changed here! You're better off going to a Jiffy Lube or somewhere else even if its a bit more of a drive. Dissapointed since this Take 5 is in SUCH a convenient location for me.

Terrible experience. I have been a Take 5 customer for five years. Five years ago, someone greeted…read moreme at my car with a water to see what I needed in less than 60 seconds. Yesterday was the COMPLETE OPPOSITE!! I drove by this location at 12:45pm ish and the lines were long. I decided I would wait a while and go back. When I go back, I sat in my car for 7-10 minutes before anyone came to greet me and see why I needed. I also guess the higher prices mean they are not offering complimentary waters anymore since ole dude came empty handed. While waiting for someone in that 7-10 minutes, I called the corporate number to lodge a complaint about my wait time. When the worker did finally come over, I asked how long will it take and he said that the middle lane was finishing up, they had a top off in that lane next, and then I'm next up. Lane one was doing an oil change and have another car waiting for an oil change as well. When I pulled up and into to the center lane, I noticed that lane one was being occupied by an EMPLOYEE'S PERSONAL vehicle during business hours. So their employees get paid to work on their own cars, during business hours, while their customers have to wait in line. Sounds fair, right? While my car was being serviced, the managers phone rang, and you could tell that he was being questioned about the cars that are currently being serviced. Then he started looking at me and my car. More than once he would look over at me and make a stank face. He disappeared into an office door and when he returned, it was like he was working in lightning speed now. Kade, the dude who was my technician, was more than bothered to be working on a Thursday afternoon. He was RUUUDE. I had to ask him to repeat himself every time he spoke to me. Finally I just said "You're just mumbling at me. Can you speak to me clearly so that I can understand the words that are coming out of your mouth?" He finally spoke up loudly enough for me to hear over the shop music playing. He said "I hope you rate us all 10's today when you get your review." and I just laughed. I also noticed that I had to wait for Kade to finish working on his own personal vehicle before coming to work on mine. They hand you a checklist of things they've completed during your services. They check off things that they do not do. Windows cleaned, nope. Sure not. But they sure made sure to say yes they did. I paid $128.00 for this LESS than superior service.

Requested a tire repair late last night, and had my appointment slot approved first thing in the…read moremorning (even before they opened for the day!) When I went to take it in, found a second tire completely flat and had to put the spare on before even taking it in. Almost didn't make my appointment time, but they called me to check in! Once I got there, they took my car back right away and did a full inspection- which they promptly sent me the results and photos! The only issue was my tires and they were able to patch both tires for me and do the full inspection in about an hour! Fantastic service, very kind and trustworthy people. Special thanks to Alicia and TC for their excellent communication and service!

Warranty Fears! I took my just purchased vehicle to Midas for Radiator issues. I was really really…read moreworried about the Insurance I had just purchased and the nightmare of dealing with them. I called Midas on 11th st and Talked with Alicia, Immediately, she said, No worries, I know how to deal with the warranty places, I know what they need to file a claim. Im really Good at this..(understatement). That really eased my mind. Left my car and within an hour or so, Alicia called, gave me a run down of the issues and not only that she had already contacted the warranty place and they agreed to fix the issues. I want to add that an inspector came out within a couple of days and found the same issues as Midas did. I was really glad to hear that. Also, I never even had to speak to the Warranty place, Alicia did everything. Alicia deserves 10 stars. I cant thank her enough. P.Garcia

0 stars for the owner or manager. Just left there. Pulled in to see if they could get a tire off of…read morea small trailer. The only person that approached us actually gave it a try. Til his boss came out and told him to focus on paying customers. As if we were not going to pay?! At this point we would have paid double! Thank you to the young man he gave it a try. Went out of his way. We truly appreciate you! To the boss. Do better please.

Through a few unexpected and unrelated circumstances, I found myself at Hibdon's twice this last…read moreweek. They took great care of me, were fairly priced, and solved all problems as quickly as they could. Rachel called to follow up today. We had discussed how awful it could be using a dealership alone as a woman.

Sales people are so helpful. I needed 1 lug nut. The woman at the counter just gave it to me with a…read moresmile. Then she told me to have a great day and Happy Thanksgiving! I will be back!!! Mike P. You too Dino and your crew have a great day and Happy Thanks Giving, May God continue to bless You and yours!!!

Im a veteren that needed a wheel looked at in my trunk the goober cashier was upset because he had…read moreto come to my car and look to see what the problem was , wow sounds like they have too much business

Called, spoke with Mike. I'm bringing my truck in tomorrow but just the conversation with him gave…read moreme peace of mind. Thanks Mike!

Mike at Alternative automotive is the BEST mechanic I've worked with across three states, let alone…read morein the state of Oklahoma. I brought in a junker car with no notice and he was able to fit me in within a couple days despite being short staffed and fully booked. This was the most affordable service(s) I've ever had on a car, ESPECIALLY for a full inspection. Communication was EXCELLENT, to the point Mike even stayed late after a busy day to get me a quote he promised that day. I will be bringing all my cars here for the foreseeable future! Everyone I spoke to at this office was beyond helpful, so patient and kind, and he took the time to explain things in a way I (as someone not entirely familiar with car parts/functions) could understand. He also never pushed any extra or unnecessary services and gave me all the freedom and control to opt in/out of any repairs. I couldn't more highly recommend Alternative Automotive, take your cars here!

Amazing Service!! Highly recommend! They have a great team that was very responsive and quick on…read moremy repairs.

this place is fast and efficient with good prices and great CUSTOMER SERVICE. they dont try to take…read moreadvantage of you like the other places around town !