R&amp;R Ironworks

Alan and his crew are simply outstanding! They came to replace our gutters that were damaged in…read moreHurricame Helene recently and did an awesome job! Professional, personable and very reasonably priced, the crew worked nonstop until the job was done. To our surprise and delight Alan, Dustin and Michael were experts in tree removal as well. We had at least 20 trees down or damaged in the storm and their work has saved us so much time and worry. We highly recommend Gutter Solutions for both gutter work and tree work!! (They also serve McDowell County) Doug and Cheryl Frey, Old Fort

From the owner: Are you in need of quality gutters installed in the Burke, Catawba or Caldwell area? If so, contact…read moreus today! We offer high quality gutters in various color options to match your home or business. We also specialize in siding, decks and roofing!

Home Remedy USA Roofing, Gutters & Windows

3.8

Very informative and not pushy. Financing options were great, the windows came in within a few…read moreweeks and install was fast and non invasive.

Home Remedy is a breath of fresh air in a market saturated with DIY hacks that think they can do…read moreconstruction work. Brandon was professional 100% of the time-phone calls, text messages, emails, and face-to-face. They did quality work that was above and beyond. -They worked quickly and efficiently. My single and metal roof was torn off, bad wood replaced and new shingles put on all in one day. -They put tarps down all around my house to prevent making a mess. -They cleaned up continuously, used the magnetic sweeper in my driveway, and kept my porch clean with the blower. -I tend to hover and micromanage because of poor past experiences, but Brandon and DJ both were more than happy to let me stick around and watch them all work. I could not be happier with Home Remedy USA. They are a professional group and would recommend them to anyone.

Howard & Sons

2.3

We thought we were getting an engineered hardwood floor for 16,000 for only 600 ft.² and we found…read moreout it was vinyl and this is happening to it and he only wants to replace it. We offered to even pay more for a better wood and he doesn't wanna lay it because of the cost of his labor, we are taking him to Small claims court

Zero stars should be an option for this company. We hired…read moreShane Howard , gave him deposit money, he started the job, was a no show man times that he said he was coming to do the work. Sometimes he gave us some excuse, other times he didn't even bother to let us know. He is unreliable at best, and in my opinion dishonest and unprofessional.A job that he said would take "2-3 weeks" was about halfway completed after 3 months!We told him to not come back and to refund money due to us based on his line item charges in the contract. We felt obligated to pay him for any work he had completed. He changed charges from the line items in the contract, we disagreed on the numbers (because he tried to increase than and make up other charges not in the contract). We offered several times to sit down and go thru numbers to resolve this and he willfully refused to do so. Not a good way to run a business. We have about 70 pages of text communications to back everything up here and we'll be filing a complaint and pursuing legal remedies. Somehow, his Google review page is nonexistent after I left my review there. I HIGHLY RECOMMEND NEVER USING THIS COMPANY FIR ANYTHING.

Joseph's Home Improvement

1.3

(14 reviews)

Doing business now as Picture Perfect painting and remodeling. Took money for materials but never…read more finished the job. https://www.morgantonnc.gov/

Can I give a 0? Asked for a LEVEL 12x22 concrete slab. Its 8 inches off from highest to lowest…read morepoint. He tried to blame me for his inability to complete competent work. He thought he would "fix it" by putting self leveling concrete over the top. He's a joke that knows how to run a quick game. My mistake for not doing my own research.

Affordable Roofing & Home Repair

I called Affordable Roofing and Home Repair to help with my mom's house. Mickey Pittman gave me an…read moreestimate of what we would need to make this work. First off he was very nice and compassionate to my mom. He fixed something someone else had done. We agreed her gutters need love so he took care of that too. he did more work by trimming tree branches, replacing insulation, and stapling wires up under her house. It really gave me peace of mind knowing her house was safe. What else can I say he took care of mom! I would greatly recommend him to my friends. Thank you, Mickey S.Scott

Glad we called! The project went from start to finish better than we antisipated!We highly…read morereccomend Affordable Roofing & Home Repair.We will always use them on anything in the future!!!

Under One Roof Construction

(3 reviews)

These guys are great. Punctual, friendly, knowledgeable…read moreand smart. They were helpful with my insurance claim and very willing to answer all questions I had. My roof was completed 2 days after I picked the shingle color. They even fixed my previously dented gutter and painted the vent pipes! Highly recommend

My husband & I are from California. We had a rental in Jacksonville, NC. In September 2018…read moreHurricane Florence hit; our home did not flood but was badly damaged, eg: roof damage, collapsed interior ceilings, etc. The damage to homes caused by Florence was extensive in our area and my husband & I realized supplies and contractors would be in short supply. So, we made the decision to pack up our Ford pickup w/tools and supplies along with our 26' RV trailer in tow, and 2 dogs, we drove from San Diego, CA to Jacksonville, NC in 5 days to meet up with our claims adjustor. We looked like the Beverly Hillbillies. After several days of cleanup and hearing discouraging reports that supplies and contractors were in short supply, our ray of light and hope emerged when we met Carey, the owner of Under One Roof Construction. I had seen him drive up to inspect the roof across the street from us. My husband & I made it a point to talk with him to see if he could help us out. We immediately took a liking to Carey. Knowledgeable. Easy going. Established family business. Carey, gave us a reasonable roof estimate; we gave him the job. Carey brought out his roofing crew, some who had been with him over 10 years; you could tell how they instinctively worked together. They installed a new beautiful roof. He and his crew were very professional. They picked up all their construction mess and used a magnetized roller to pick up any roofing nails in their work area. We were quite impressed w/their roof competency, products, and warranty that we asked Carey if he had a construction crew who could help us with the damaged interior work. Carey, again, came through; he worked us in to his VERY tight schedule. So, we contracted w/him for the interior damage caused by Florence, including interior sheetrock tear down, installing new insulation, rehung new sheetrock on the ceilings, interior priming and painting, etc. Carey and his crews did all the big stuff. We are forever grateful. 3 months of exhaustive labor took its toll on my husband (70 yrs old) and myself (64 yrs old). The events that led up and followed with Carey coming to our aid was literally an answered prayer; a small miracle. In addition to Carey, we recognized several small miracles during our Florence trip including our drive back home when our truck broke down in Anniston, AL a week before Christmas Eve....but that's another adventure, for another day.

National Insurance Claim Specialist

After my insurance tried to pull one over me, i decided to reach out to NICS. Nick and Preston went…read moreabove and beyond to get me way more for claim. They handle all the paperwork and dispute with their legal team and handle all types of insurance claims across the Carolinas. The took care of everything and made this process so stress free. I had fought with my insurance own my own for a year. I decided that I needed the professionals to come in and take the stress out of my hands. I highly recommend this company! Thank you for getting me and my home what we deserve.

I have major water/sewage damage to my home and NICS is now helping me. They call and check in with…read moreme, they take the time to explain things clearly to me. Actual work has not been started on my home so I will review again once all work is complete. But the initial meetings I have had with them I feel confident giving them 5 stars on communication with the homeowners and they are very detailed about what to expect for the future.

Cleanwave Laundry

4.7

(13 reviews)

It's always clean and neat. Very large with many machines so it never seems over crowded…read more Attendants are typically very friendly. I love using the mobile app so I don't have to worry about having change

Great staff. They are constantly making sure the machines are nice and clean for customers. There…read moreis a kids area that is great for kids to play and not get bored while parents wash and fold clothes.

Riddle's Electrical Services

(4 reviews)

Local electrician, friendly, dependable and very professional. Riddle's Electrical Service wired…read moreour house during construction. As the house progressed and as things changed, we would ask him to move outlets, move switches and lights, add outlets, wire 240V 60 amp service for a swimming pool, etc. Everything was done quickly and professionally. When I get around to finishing my basement, I'll be calling Riddle's Electrical Service to do the electrical work. I highly recommend Riddle's Electrical Service.

I used this service once before over a year ago so I called him again for an electrical repair…read more Different person this time (Andi Hammer) and as before, excellent job at a fair price. I know who to call for my electric work.

Western North Carolina Electric Service

(3 reviews)

These guys are great. My power pole fell. Everyone I call couldn't come out and the temperature was…read morein the 30. I call them and they came out the next morning. The two guys that came out were so nice and did great work. Thanks again

We just had the most joyful experience with our electricians. My sister and I had just moved into…read morea new dwelling after a couple of life changes. The building we moved into had previously been built as part of a condo complex. A couple of our TV plugs needed to be moved so that charter could connect to them. I didn't want a hole in my floor nor a wire running around the wall. I was told by an acquaintance of mine that Rick does a good job at hiding wires and making sure everything works. Him and his helper spent about 2 hours less than the cable company and had everything working for me. They even programmed the cable boxes for me and helped me move furniture. I have used this company for years to do electrical repairs and maintenance, but I never knew that they also had talents in areas that you normally do not see electricians in. I highly recommend this company.

Bargain House Appliance Service

4.0

(8 reviews)

Skipper and Richard are the best! Skipper arrived on time and repaired our Maytag washer in 30…read moreminutes! This is after we filed a warranty claim with Maytag and they sent a different repair man the previous day. As he was leaving my home he told me the washer was fixed and ready to go, it was not! Then he wouldn't return our calls after that. We will only ever use Bargain House Appliance for our repairs. Thank you Richard and Skipper

When our 2 month old built-in oven stopped working after a power outage, we were unable to get it…read moreunlocked, or to heat. I called the manufacturer on Monday, and they sent out Skipper, a repairman from Bargain House Appliance Service on Wednesday. Skipper was prompt, friendly, knowledgeable, and professional. He had the oven up and running in minutes, even though I couldn't provide the model number, serial number, or any other information. Highly recommended.

B Kay Moore Notary Public

Kay was communicative, met as planned for mobile notary services, and she was friendly and…read moreprofessional.

From the owner: I have been a notary since 2001. I can offer same day and/or next day services in most cases. I…read morehave E&O insurance. I can travel to you for a small fee plus the standard notarization fee of $10 per signature, or you can travel to me for free plus the standard notarization fee of $10 per signature.

Ross Lawn Care

Fantastic company to work with, helped my ideas come to life. The employees are super nice and very…read moreknowledgeable about what would work best for my outdoor space.

From the owner: Ross Lawn Care is a superior landscape company that has been serving the foothills for over 25…read moreyears. From mowing and mulching to completely redoing your current landscape we have got you covered. We also offer yearly contracts for your convenience. Call us today for your free estimate. Thanks and have a blessed day.

John Burns Plumbing

John Burns took care of my plumbing problem on a chilly cold windy Saturday morning within 2.5…read morehours of my first call. I had no water because of the pipe burst and my family is extremely thankful. John was professional and kept me inform of his diagnosis and how he would fix my problem.

Stamey's Electric

Honest, hardworking. Neat and professional. Able to troubleshoot problems and give experienced…read moreadvice.

Benfield Appliance Repair

3.7

I had a huge problem with an undercounter icemaker that just refused to be repaired. Benfield…read morenever gave up and stuck with the repair for months despite many setbacks. These appliances (15" undercounter icemakers) are notoriously unreliable and Benfield truly went above and beyond to stand behind their work. Through no fault of theirs, the parts to repair the maker were expensive and the labor required to do the repairs was also expensive due to the extensive time involved. When problems reappeared, Benfield quickly took more responsibility than I believe any repair vendor would take and saw to it that our home got its icemaker working again. I would say anyone is CRAZY to consider any other vendor for a home appliance repair in our area. Highly recommened!

It's always a gamble if you find someone you really feel comfortable with and do a fantastic job in…read morerepairs. This family owned business works harder than any business I have worked with concerning professionals and a job well done. They were on time, speedy and courteous.

Waterworx Laundry

3.6

(5 reviews)

I've traveled all over this country and used laundromats in more than 30 states. I've also used…read morelaundromats across North Carolina for the past fifteen years. I can say without hesitation that this one is the most disgusting, neglected laundromat I've ever used. I've been coming here weekly for three years, and now that I finally have a washer and dryer at home, it's time to unload what I should have said long ago. After reading past reviews, I'm sure the owner will pop in with some excuse to argue, as he always does. Prices. This place is absurdly overpriced. The owner claims prices are "competitive for the region," but that's laughable when there's only one other laundromat in the county. People here should not pay the same rates as people in high-income urban areas. Always check your change too -- occasionally you'll be short a quarter from the coin return. For comparison: in Pennsylvania, a regular wash was $1.75 and an hour of drying $0.75. Here? $5.00 for a cold load. Warm water? +$0.25. Hot? +$0.25. Heavy load? +$0.25. It never ends. Everything costs extra. Paying for machines. Bring cash if you can, but the coin machine is regularly out of service. You might try the app advertised everywhere. Good luck -- you'll need to stand outside, hold your phone up, and maybe pray for a miracle. Cell service is hit or miss here (normal for the county), but at least expect the WiFi to help. Nope. You'll see the network, but it never actually connects. Interestingly, the WiFi worked perfectly for several months after the hurricane when linemen and volunteers were using these machines. Funny how that works. As soon as they left, so did the WiFi reliability. And if you do get the app to load, half the time it charges your phone but won't connect to the machine, forcing you to pay again. Bring extra money -- you'll need it. Cleanliness. The owner claims someone is paid to clean, but it makes no difference. I've seen someone come in sometimes (I assume the owner) who rushes around sweeping and emptying a few trash cans like he'd rather be anywhere else. It happens too rarely to make a difference. Floors are always covered in dirt and debris. Powder detergent is spilled on the tops of machines. The bathroom is perpetually dirty with a barely working sink. The outside area regularly has piles of leaves and trash. The dog wash is coated in hair, smells awful, and is impossible to breathe in. Most of the time, the whole laundromat has a moldy odor. The owner even boarded up the trash cans by the car vacuums, presumably because he got tired of dealing with them. Bathroom. It's filthy, and you might not even be able to use it. It was locked for "misuse." Instead of hiring an attendant, the owner denied customers access. After that, he rented a port-a-potty, the only option for months. Recently it's unlocked, but given the history, who knows for how long. Customer service. Don't bother calling -- I tried multiple times when issues first started, and my calls were never returned. I also witnessed a woman call when the coin machine broke; she waited endlessly in a full laundromat. When the owner finally appeared, he tried to sneak away without speaking to her. I had to point him out so she could get her issue resolved. Customer service here is nonexistent. Bottom line. This laundromat is overpriced, filthy, and mismanaged. Save yourself the frustration: make the trip to Marion or set aside a little money at a time to save for your own washer and dryer. It will be a huge relief.

It's definitely the best and most convenient laundry facility in the area. The facilities are brand…read morenew, very clean and spacious. There are several different size machines for various laundry needs. I've never seen a machine out of order there, which is a big plus because the other laundromats in the area always have out of order signs on several machines. There's a change machine, vending machines, and even a massage chair like in the mall in Asheville. You can even use the app if you're like myself and don't carry cash on you; that is super convenient and helpful. The prices aren't cheap, but they are on par with the other laundromats. I've never needed to use the restroom while there, so I can't comment on the bathroom facilities or whether or not they are locked. All in all, five stars. Would recommend.

R&R Ironworks - roofing - Updated August 2026

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4.5

(8 reviews)

Kyle and his roofing crew did a great job installing my roof. They completed the installation and…read morecleaned up in two days. They covered alour landscaping plants and and left our yard in excellent condition.Kyle's communication before and after the entire process was excellent. I would definitely recommend Catawba Valley Roofing.

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3.8

Very informative and not pushy. Financing options were great, the windows came in within a few…read moreweeks and install was fast and non invasive.

Benco Steel

3.5

Ordered 4 sheets of 11 gauge HRP&O to be used on a CNC plasma table. The price was competitive and…read moredelivery was timely. Material came banded on a pallet. When the bands were cut, the material sprang up and warped so badly (1 to 2" over 4') that we couldn't use it. After multiple calls and emails to Benco for a resolution, they wouldn't do anything to correct the problem. We ended up scrapping the material. I'll get my raw material somewhere else from now on.

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Groundhog Grading

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Studio 321

4.3

Studio 321 has a tile selection much beyond my expectations. A friend who has beautiful tasteful…read morehomes in Hickory, NC and Beaufort, SC. recommended Studio 321 to me when I recently did a renovation of a house in Hickory. I was impressed by the selection of tile. Dawn goes beyond the extra mile to make sure everything is on track with the contractor as well. Tile selections and the quality of customer service at Studio 321 can't be beat.

I am building a new home and have been looking for tile for the past 5 months. I have looked at the…read morebig box stores, online of course, and never gave Studio 321 a shot. I was of the opinion that a smaller tile store wouldn't have enough options for me. I was wrong! As soon as I walked in, the owner Jeff greeted me and truly took an interest in me. He asked all the right questions to get an idea of the style of the home, our price range, etc. Jeff then proceeds to walk over and pulls this porcelain marble off the shelf. He brings it over and says "What do you think?" and he described the tile to me in detail. He then proceeded to put additional details with the tile and within 30 minutes of walking in the store, I had my tile picked out for my Master and Guest Showers! All I can say is anyone that is building or remodeling a home knows that picking out tile is probably the hardest part of the project. Big THANK YOU to Jeff and his wife, Dawn, for making this process SO easy!

JDM Contracting - Remodeling & Decorative Concrete

4.0

(4 reviews)

Jeff is a great guy to work with. I have used him for all of my home improvements. He is always…read moreresponsive and available. He did our home kitchen, bathrooms, bedrooms, Windows and even helped design our backyard. After a year of living in our home we wanted to do more and build a custom BBQ with Jeffs guidance. You cannot find a more trustworthy and honest person. You will be in great hands!!!

JDM Construction is simply amazing! We had a bathroom remodel, got several bids and talked to…read moreseveral contractors. Jim was the only one who was able to do everything that we wanted and at a reasonable price! Today he finished. It is a small bathroom and it only took 3 days to complete with everything new except the shower stall (because we already had it re-glazed). I am so pleased and so is my husband who is a retired kitchen and bath designer. Jim and his plumber were exactly on time every morning, kept things clean and made excellent progress every day. The workmanship is exceptional. We have had many contractors work on our house before and I only want to use Jim from now on. He has gained my trust and my business. I highly recommend him!

Hickory Heating and Cooling Repair

3.0

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I moved to the area two years ago and have been using Hickory Heating and Air. Recently I was…read morehaving issues with my Mitsubishi mini split on the lower level of my three-level home. They sent a technician out to assess the problem. He told me the freon was leaking, it would cost me $500 to fill with freon and labor, and that I probably needed a new unit. They charge $100 per pound for freon. A friend of mine recommended a local heating and air conditioning company, with a great reputation and reviews, he had been using for years. Their technician told me it was low on freon and suggested I fill it up and see what happens. He charged me less than $200, not $500, and it's working fine for now. They charged me $75 per pound for freon. I had both companies give me estimates to replace my Mitsubishi unit if I need to replace it. Hickory Heating and Air gave me an estimate for $9800. The other company, for the same exact Mitsubishi unit, gave me an estimate of $7500. Same exact unit, same warranty, same everything. A difference in price of 5-10% is normal with getting estimates and can be expected. A difference of 30% is excessive and gouging the customer. Needless to say, I won't be using Hickory Heating and Air again. I would suggest getting several estimates before dealing with Hickory Heating and Air.

Just had Matt come out for our 6 month cleaning and check up. Such a comfort to know we are well…read moretaken care of. If you are looking for a top notch HVAC company these guys are the best. Might not be the cheapest company but they are licensed, insured, honest, reliable and truly care about the service they provide. Thanks Hickory Heating and cooling!!

A C Heating & Air

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