We had a great experience with Frankenstein Pools and Corey. He has been incredibly accommodating,…read moreresponsive, and thorough throughout the process. As homeowners who aren't always on-site, we especially appreciated that he regularly sent photos and videos to keep us updated. His communication, attention to detail, and willingness to go the extra mile gave us a lot of confidence that everything was being handled properly. We would highly recommend Corey and Frankenstein Pools for pool openings and closings in the Needham area!

They came unable to solve our problem They did not take…read moreany equipment to check our problem Used my husband compressor and tools They gave us an estimate but we hired someone else and they fixed it about an hour Thanks to them anyway

Holmes is the best in the business. Matt and his team take tremendous pride in their work. They've…read morebeing doing pools for a long time and it shows. They are extremely knowledgeable on all things pools and pools installation. Had an in-ground vinyl liner pool installed by them which came out beautiful. They are so honest, dependable and trustworthy!

Very professional very friendly I had no problems and loved the job that they did! The owner…read morehimself comes out to do the job if I could give them more stars I would

Their precise site prep work, the tidbits of pool knowledge they offered, and their attention to…read moredetail were all incredibly impressive and appreciated. Highly recommended if you want your pool installation, or liner replacement, done right!

Wow! What an amazing job done on our pool from Al and his crew! Our pool looks brand new!…read more Melanie was wonderful to deal with and always returned my calls or text messages immediately. Don't hesitate to use this company, truly the best around!

I have been using Abramo for service to my pool for about five years now. Managers Mike and Nick…read morego above and beyond every time to provide the best possible experience, They are honest and ethical in their business doing the best thing for the customer without fail and their prices are fair. Their service and professionalism is significantly better than their competitors in the area. They have made a customer for life out of me.

I have a large in-ground pool and have been using Abramo for my opening/closing and service. Last…read moreyear my heater died and they told me I needed a new unit. I asked how much that was going to cost and they told me "About six grand". Then they told me I would need to hire an electrician and a plumber to install it. It's a lot of money so I decided to shop it around. The most expensive price I got for the unit locally was $4700. I went online and bought it for $3770 (including taxes and shipping). I paid a third party tech to install it. After installation, I had some concerns because it didn't seem to be heating at the same rate as our previous unit. We called Abramo's to have them check it out and they gave my wife attitude, saying "why would we service it when you didn't buy it from us?". Talk about spiteful arrogance. It's not like we were looking for something for free. I mean I have my car serviced at a different dealership from where I bought it. I ended up calling Everclear in Billerica and the owner himself came out the next morning. He checked the unit and said that it was working as intended and that the problem was actually the previous unit malfunctioning. He gave me some good advice about the pool and ended up not even charging me for the call. I now have a new pool company.

I called for an estimate for a new cartridge filter including a new Hayward superpump(motor) and…read moreinstallation. The man took all the information, said he couldn't do it today because he was going to an appointment and would take get back to me the next day with an estimate. Never got back to me. I waited a few days. In the business world, if you make a commitment to a customer you follow up. If you can't do the job, a dealer should have the courtesy to return the request and state that you are unable to give an estimate for whatever reason but thanks for thinking of us.

Extremely poor customer service by one specific employee. Called Christina on 4 different…read moreoccasions, left messages 3 times with employees, once left a message on a recording. I physically went to the store after the 3rd call and spoke to an employee who said he would have her call me and finally told me that they don't install above ground pool liners, only inground. I decided to call a pool liner installer and suggested I call her to get a liner and he would install it. Again made a call and never heard back. I finally ordered my own liner, cove foam and bottom pad. It's now days later and still no contact from Christina or anyone from EZ test pools trying to help. A return call from the first time asking about this would have eliminated this review and the legwork just to get a pool liner and have it installed or guide me to someone who could help. ​

I can't say enough about the Cabana Boys -- honestly, even the name deserves 5 stars…read more They've been opening and servicing my 20x40 in-ground pool for the past few years, and they are always fantastic. They show up on time, keep their word, know exactly what they're doing, and somehow make pool ownership feel far less stressful than it should. In a world full of "we'll be there sometime between Tuesday and never," these guys are reliable, professional, hardworking, and genuinely kind. Every question gets answered, every detail gets handled, and the pool always looks amazing when they leave. At this point, they're basically the boy band of pool service. Forever my Cabana Boys. Highly recommend!

Fantastic service! Eric was able to help us open our pool and made sure it looked great! All the…read morestaff is super friendly and helpful, highly recommend!

Eric is AWESOME! My pool has looked amazing all summer... as a new home owner I thought I could…read moretake care of my inground pool myself during the first summer I learned I was wrong, then I met ERIC...he closed the pool the first year and gave me many pointers for the next year to come, when it was time to open the pool I knew I better call Eric. He was there when he said he would be, I signed up for his maintenance program and am SO happy that I did. I never thought about the pool all summer; I was proud to have friends and family come swimming as it was clean and clear all summer long. Of course this summer also came with it some bumps like a needing a new filter which Eric was here assesing the problem immediately and as soon as the new one came in he was back with a quick install. Then lightening struck while I was on vacation, my house sitter called him and he was quick to get back to her, come check out, and even repair the damage. I would highly recommend Eric to anyone who wants to keep their pool running in top shape all summer! As for opening and closing he makes it look so easy! Thanks for the great work Eric I am a client for life!

This guy is awesome. He helped me over the phone and he is a smart and decent business man.read more

not sure where these excellent reviews come from, your tech basically hung up on my face when i was…read morecalling for a quote and then never answered my call again- i dint even get my question out before he rudely hung up on me- j