I don't hand out 5 stars easily, a business has to earn it. A month ago, Express Tire & Auto…read morepatched a tire for me, and I was impressed enough to say I'd be back for new tires. Today was that day, and they didn't disappoint. Too many businesses these days focus on squeezing as much as they can out of a customer rather than earning their loyalty. Express Tire & Auto is different. They're honest, reliable, and trustworthy, exactly the kind of shop you want to keep coming back to. Thank You for the great work today! I appreciate you!

STRAIGHT RIP OFF!! I brought my own tire and my own rim with no tire on it and my sensor…read morepreprogrammed and just wanted it mounted and they charged me 35.00 and stole my aluminum tire cap on top of it, Do not go to these guys, I went to three other places after I left just to see what they charged and they said 20$ to 25$ with tire disposal and that's having to dismount the tire mind you!! that's ridiculous they are gouging people! DO NOT GO HERE!!

My car broke down right by this shop and they helped me quickly and I highly recommend. They were…read morevery busy and they still squeezed us in same day which we really appreciated it.

hands down quality work! extremely knowledgeable on both my vehicles as well as their problems!…read more Getting quality work fair pricing and in a timely matter!

03/16/26 - Knorr's Car Care Center Saves the Day!…read more We had a horrible experience with the Walmart Auto Center in New Port Richey and hope to save others from the same. Three weeks ago, we had an oil change done at the Walmart Auto Center on 54 in New Port Richey. Before having the oil changed, our car didn't leak oil, at all. After the oil change, we noticed that it was leaking oil a lot. We took it back, they looked at it and they said they couldn't tell where the oil was leaking from, even after cleaning it off and checking the plug and oil filter. The Manager claimed that she had run it for about an hour while watching it on camera and saw no leaking. She also said the oil level was fine. Today we noticed it was leaking even more and when we checked the oil, it was low about a quart. We took the car to Knorr Car Care Center to have them check it out. They were able to get to the car today and immediately identified that the oil filter was not installed tightly and wasn't sealed, AND the oil drain plug wasn't in all the way. They were able to immediately resolve the issue and said that the diagnostic cost they quoted us covered the cost of taking care of the problem! We have found our new local auto center and will be recommending them to others as well!

Was told my entire AC condenser needed to be replaced and was quoted $2.5k for the fix- only to…read morefind a HOLE made by a hammer in my condenser after I denied the fix and picked it up the following day... wow. This was a slow leak that was supposed to be fixed but they tried to make some extra cash. Take your car elsewhere this was BS.

They suggested I go get my parts on Amazon and they would Install them. I did, they installed them…read moreand charged me 300 bucks. The parts they installed were not compatible with each other and my truck. They never checked and when I broke down the ñext shop showed me how the parts OBVIOUSLY were incorrect. They knowingly installed incorrect parts, and then blamed me for bringing in the parts. They knew I was a widow alone and didn't give a F. DESPICABLE & UNETHICAL. There's a special place in hell for people like this. Unfortunately I learned for 300 bucks it's not worth the trouble of suing, so I'll just let God & Karma sort it out.

I was referred to Mike's Automotive in Hudson & I'm sharing the good advise with Yelp!…read more Anyone in need of minor car repairs or transmission replacement should visit this locally owned & operated family business FIRST! I waited for my car servicing in a clean, comfortable AUTO SHOP! Yep, it happens in the chains & dealerships but RARELY can you comfortably support a small mechanic shop! Great job, Mary!

Found tires on OfferUp. I messaged, and they responded promptly…read more The appointment: same day appointment. Four tires installed in 22 minutes! Outside of Nascar or F1, they may be the fastest. Not many businesses achieve 5 stars, but this 1 does. Pros: responsive, polite, professional, quick, and good prices. Cons: non found

Called in hours in advance to get a tire replaced after having a flat (on a tire which I previously…read morebought from them that barely lasted 2 months before going flat). Drove there on a spare on '19 and was rudely told after waiting 15min in the lobby that they "could not fit me in today" after telling me to come in earlier and that it would be no problem. They had my number and could've easily called to let me know, but decided a customer isn't worth that courtesy. Went to the Goodyear next door and got a great deal and very timely service. Will not be coming back to Precision!

Called early in the morning and set up a 4 pm appt to get my flat tire looked at. Wasn't sure if it…read morecould be fixed or if I'd need a new tire. $61.17 to get two nails out and back on the road. I dropped it off right after calling so they could have it as I had another appt to get to. They called within an hour telling me it was all fixed and ready for pick up. Wow that was fast and easy. I was able to use my car for the day. They have a big open area that had air conditioning for waiting. You can watch TV or read their magazines. They have coffee, water, wifi, bean bag toss, and a kids table for coloring as well as a table to sit at if you needed to work on a lap top.

Misdiagnosis, Unauthorized Service, and Refusal to Adjust Bill !!!…read more I brought my vehicle in for a grinding noise that occurs when turning and gets louder under acceleration. Instead of diagnosing the actual issue, the shop told me the problem was the rear differential fluid. Rear differential fluid does not cause grinding during turns, and this service did not address the issue I came in for. I am the owner of the vehicle and did not authorize the repair. My boyfriend approved it without my consent, and when I explained this, the shop refused to adjust the bill or even mark the invoice as "paid under protest." I was charged $240 for a rear differential fluid service that normally costs $60- $90 and does not diagnose or fix the symptom I reported. After performing the incorrect service, the shop told me I still needed to go to Ford for a TSB diagnostic -- meaning they did not actually diagnose the problem. I am now out the money for this service, plus the cost of Ford's inspection, and still have the original grinding issue. I asked for a reasonable adjustment due to misdiagnosis and lack of authorization, and the owner/manager refused. This experience left me paying for a service that did not resolve anything and was not the correct procedure for the issue I brought the vehicle in for.

They did a diagnostic of my car and gave me several things I need to take care of…read more One of the items I will take care of is a crack axil boot.

They are liars, cheats and thieves. Since they will cheat you, don't bother to look at their…read moreinventory. They will hurt you, so AVOID

Spoke with Cher about one of their Ford Lightnings for sale. Tried to get her to work a deal thru…read moretext, but she said I would have to visit. I advised her I'm in Lutz Florida which is about an hour out and that didn't matter. We went back and fourth and she said she has a private buyer for trade-ins, so it would be best to stop by. That piqued my interest seeing that would help get more money for their truck. On Saturday 3/21/2026, I messaged her advising I was able to stop in. As I I mentioned before I'm an hour out. She wished me a happy birthday and even said when would have balloons for me. I show up and I'm greeted by Wayne. He asked me who I was there for, I told him Cher. He asked what vehicle I was there to see. Had me sit at his desk while he called Cher. She didn't answer, so he went to get her. He was gone for 5 minutes and returns to tell me the truck I was there for sold that morning. Now I told Cher I used to sell cars, but you don't have to be a salesman to see a clear bait and switch. He immediately offered the other two Lightning and I said no thank you got up, shook his hand and left. I messaged Cher as I was in my car ready to leave and she didn't apologize for not having the truck, but again let me know about the other trucks they had. I told her I didn't come for the bait and switch and I have not heard back from her yet. I wasted over two hours just in driving. If the dealership was closer, I probably wouldn't be as upset, but this was ridiculous. My experience here at Spring Hill Ford is one if the many reasons people hate going to the dealership. For Cher to do that, knowing I was a car salesman really shows they do not care what they do, just as long as they get you in. I will not be doing business with Spring Hill Ford. 3/21/26, 3/22/26, 3/23/26, 3/24/26 UPDATE:- Listing I mentioned. Still shows it is for sale: https://www.fordspringhill.com/inventory/certified-used-2025-ford-f-150-lightning-xlt-awd-4-door-crew-cab-short-bed-truck-1ftvw3lk5swg05022/ 3/27/26 UPDATE:- I have not been on since my last post on 3/24/26. I just checked and the truck has finally been removed.

Thank you for your response. However, I respectfully disagree with several points…read more First, Ford of Spring Hill did not secure the 47% adjustment on my behalf. I personally spent months communicating with Hankook, gathering records, following up repeatedly, and speaking directly with Hankook's warranty department. The original offer was lower, and I was the one who pushed the matter further and obtained the 47% adjustment. Second, my concern was never asking Ford of Spring Hill to submit a false or improper warranty claim. My concern was that the dealership never clearly diagnosed or documented why all four original tires on a 2024 Ford F-150 Lariat PowerBoost wore out prematurely at approximately 27,000 miles. I repeatedly asked for an explanation. I never received a clear one. If there was no warrantable vehicle defect, then I should have been provided a clear written explanation of what was inspected, what was ruled out, and what caused the abnormal tire wear. Instead, I was left with vague answers and no meaningful documentation. Third, the issue of tire rotations is important. My vehicle was serviced by Ford dealerships, and I trusted Ford to properly maintain the truck. It now appears the tires were not always rotated as represented or required, which in my opinion contributed to the premature wear. That is a service issue, not just a tire manufacturer issue. Fourth, I was told by Claude "Sparky" that the replacement tires would be mounted and balanced at no charge. After weeks of emails, phone calls, and waiting, that promise was later withdrawn and described as a "one-time offer." That is exactly why I advised future customers to get every promise in writing. Finally, my frustration is also with management. I called the General Manager's office several times and left messages requesting a return call. I never received the courtesy of a phone call back. After months of frustration, I received only a cold email. This was not simply about tires. It was about communication, accountability, proper documentation, and standing behind a customer. I do not believe Ford of Spring Hill handled this matter in good faith from the customer's perspective, and I stand by my review.