When I contacted Direct Services I was in touch with a real person right away. Lena called me and…read moresaid that she was send a man over my way in thirty minutes. Seth arrived and got to work right away. Fast, clean, and professional. I will be happy to recommend Direct Services and definately call them again if needed!

I needed a bad installation fixed from when my home was flipped…read more Cathleen provides exceptional customer service at dispatch, checking in and providing courtesy calls with any changes to timeline projections. Seth is a phenomenal professional, very knowledgeable and skilled. He assessed the problem, took care of it, and cleaned up faster than I would have been able to even start the project. Cost more than expected but not unreasonable, and excellent quality of work. Highly recommend Direct Services, especially Seth.

Great Reliable Company!! They are very fast to take care of your Propane needs, will keep your…read morebusiness running and your home.

My mini split began to leak on the inside of my house. The technician arrived the next morning and…read morespent 5 minutes or less injecting compressed air into the drain pipes to unclog them. Bill arrives...79 dollar visit fee, understandable, they are a business. 159 dollar fee for the 5 minutes of work seems preposterous. I call and ask to speak with the manager. He does not return the call. I call again two days later and the secretary on the phone informs me that the bill will not be lowered. So basically they want 235 dollars and they basically say they could care less about maintaining my good will. This company is owned by a Wall Street conglomerate to return a certain percentage on their investment. As a business manager in a small town it might be a good idea to try to engage in service recovery with a long time client. Neither the manager nor the secretary who took my final payment was interested in any level of service recovery with me. I will not get my propane tanks refilled there and I will have future installations and service handled by a company owned by a local who is interested in making and maintaining long term customers. I will inform all of my friends and associates of my negative experience, and I will have a "good day" like the unhappy secretary wished upon me.

Have scheduled a reasonable job and price. Seemed more worried about the job being unnecessary and…read moresaid a complete kitchen faucet replacement would be more advantageous. With a 10 year warranty, had it repaired with warranty parts. Update: requested return of the plumber to follow up on his repair as a problem still existed. Plumber denied there was a problem. A handle adjustment is all that is needed. I was uncomfortable with conversation finally cancelled the return visit. I do not recommend.

Please be aware before hiring Servant Plumbing…read more I did not want to write this review. I made several attempts to resolve these concerns directly before deciding to share my experience. I hired Servant Plumbing for two jobs in my home. One reason I chose them was the cross in their logo and the Christian values reflected in their advertising. The first job was a small repair in my back bathroom: replacing the toilet tank components, the shut-off valve, and a 10-12-inch supply line. The second job involved diagnosing and repairing a hot water leak in my hall bathroom. Steve estimated both jobs at $1,275, which I paid in cash before work began. The back bathroom repair was completed, and the workmanship was excellent. The hall bath repair, however, turned out to be much more extensive than anticipated. I was told it would require significantly more work, including replacing the tub, which I could not afford. I understood and accepted that the larger repair would not be completed. My concern arose when I received a refund of $670, meaning I was charged $635 for the small back bathroom repair alone. Given the scope of the work, I questioned whether that amount was reasonable and requested an itemized invoice showing labor, materials, and hours worked. I never received one. Steve also told me that part of the $635 charge covered a tool he had purchased while attempting the hall bathroom repair. I was never informed beforehand that I would be responsible for purchasing a tool. When I questioned this, I was told I could have the tool if I drove to Walterboro--about an hour from my home--to pick it up. After several business days of trying to resolve these concerns with Steve, I contacted the Mount Pleasant office. Mike returned my call and stated that the larger hall bathroom repair would normally cost around $850 (excluding the cost of a new tub). Based on that information, the completed back bathroom repair would have been approximately $425. He said he would discuss the matter with Steve and get back to me. After waiting another week without hearing from anyone, I called Mike again. He told me he had not yet had time to investigate my concerns or speak with Steve. On top of this, Mike said Steve had just gone on vacation. I was told it would be at least another week before they could discuss the matter. At that point, I felt helpless, unheard, frustrated, and taken advantage of... There were additional concerns, but these were the primary issues. As a widow and the caregiver for my 27-year-old son with severe special needs, this was a significant expense for my family. I genuinely hoped these concerns could be resolved privately. Since they were not, I felt it was important to share my experience so others can make an informed decision.

Jerel was awesome. Fast, dependable, courteous, honest, helpful, local. Will definitely use again…read more Thank

From the owner: 1-Tom-Plumber is a full-service plumbing and drain cleaning company, available 24/7/365 for both…read moreresidential and commercial needs. We are committed to providing reliable, responsive plumbing care with a focus on customer satisfaction. Whether it's resolving leaks, clearing stubborn drains, or anything in between, we bring expertise and attention to every job. As part of the Columbia community, our goal is to offer a plumbing service that prioritizes your needs--especially in emergency situations. Call now for fast, professional service!

friendly excellent service. honest evaluation and didn't try to charge for things that were not…read moreneeded. highly recommend

These gentlemen are so courteous and friendly. They listened to my issue and gave their…read moreprofessional opinions. They went above and beyond to fix the issue and to make other recommendations. I will definitely call them again for any other plumbing or drain concern.

My air went out Tuesday of this week and someone came out same day. I told the issues and got them…read morefixed. By Friday afternoon I was without air AGAIN and no one can come out until today (Saturday) between 12-4. The tech from Tuesday was awesome, but I don't like the fact that I don't have air in these temperatures.

This HVAC company is by far the best experience you will have with an HVAC company ever. They…read moretreated us like family and even dropped by afterwards to check up on our family to make sure we were doing o.k with our AC unit. Great customer service and top quality service.

Pull and reset leaking toilet. Prompt, neat, and clean. Explained why each procedure and charge…read more All business.

Dan is an exceptional plumber who brings an old school work ethic to modern day high tech…read moreknowledge. He installed a Rinnai tankless water heater for me and was able to explain in great detail the different features and which best suited my needs. His work was exemplary and his price was fair. He clearly takes great pride in his work and treats the project as a work of art that both looks terrific but satisfies the intended needs. I have used Dan again already to do a new garbage disposal, and again he counseled me on the absolute best unit for our needs. He's also walking me through a third project that requires my taking advantage of Moen's lifetime faucet warranty in which there was some pitting, and without his knowledge and counsel I would have been buying these parts myself. Everything he told me about Moen was correct and I'm getting all the parts free of charge. I strongly and confidently recommend Dan of Absolute Plumbing & Boiler to anyone who has plumbing needs. He has over 22 years of experience and is extremely knowledgeable in all aspects of his trade. Others I received bids from did not compare to Dan, and I'm thrilled that I found him and readily recommend him to friends and neighbors.

Punctual service and great communication. All plumbing, now…read moredays is fairly pricey but Rick and crew do a great job. Plumbing isn't rocket science but when you're dealing with rental properties, and more importantly legalities, it's imperative to have a record of permitting/licensing/code compliant installations and Dial Plumbing insures that. I've utilized them in the past and will be contracting them again, moving forward. Thanks All, Brian

Clogged shower call. They assessed the damages for 3 hrs. Said we needed to break up the floor in…read morethe shower to the sink. Cost around $12000 saying a collapsed pipe. Charged over $600 but disc it to $545. My 83 yr old mom wrote a check. We disputed the charge so they wrote "VOID" on check and cashed it anyway.They were supposed to rewrite the estimate. Thank you for taking advantage of your surroundings on the elderly. 2nd opinion from ARS. $350 later line unclogged from calcium.