Great service! weekly pickup like clockwork. Rates are reasonable and competitive (use to have Waste Management). Russ Peck Cameron

Extremely dissatisfied with this company and the way they treat their customers. If your bill is even a little overdue, they immediately stop picking up without so much as a phone call, email, or notice. Instead of working with you to resolve the issue, they completely cut off service and then still expect you to pay for pickups that never even happened. That is beyond unprofessional and feels like a scam. When I called to try to work something out, the person who answered was rude, dismissive, and acted like they couldn't be bothered to deal with the situation. We weren't calling to argue--we were calling to come to a resolution that worked for everyone--but they clearly have no interest in customer service or accountability. On top of that, they don't even offer automatic payments in 2025. Seriously? Every legitimate business in this industry has modern billing options, yet they seem to be stuck decades behind. It just adds to the feeling that they don't care about making things easier for their customers. I'm honestly done with them. We'll most likely be going back to Rapid Removal, because at least they pick up when they're supposed to, they treat customers with respect, and they have clear contracts that hold both sides accountable. This company, on the other hand, acts like they can get away with anything--and that's exactly why they're losing business. Avoid the headache and go with someone else. read more

I rented two roll-off dumpsters from R & W. As the second dumpster was getting full, I realized I had underestimated how much stuff there was. I called and left a message on a Saturday, which was our last day to complete the work. Pat went out of his way to accommodate us in an emergency (that I must admit was caused entirely by my lack of foresight). I appreciate the timely and professional service we received, and I am extremely grateful to R & W for going above and beyond to help us out of a bind!! read more

Crap service, leave trash all over and some still in can, random times for pickup, toss cans all over the street

The first week we had service it was after 6:00pm before we got our trash picked up. I had to call them three times that day each time they kept apologizing claiming they would be on their way within the hour. Now it's week two I can't get anyone to answer the phone today. It's 8:00pm and the trash is sitting in front of the drive way. read more