This place is across the street from my house. I have been here twice during business hours to buy…read morestamps or money orders.

I would absolutely say that the supervisor of this location is a 5 out of 5 stars. Mark went out of…read morehis way to help me when our packages were not making it where they needed to be. He was helpful and courteous which can be difficult during this holiday season. The only reason this is a 4/5 star review is because unfortunately I had to have a supervisor help me because the packages weren't getting to me.

They get substitutes who doesn't deliver mail half the time ,they skip many streets and when you…read moretry to call your on hold for over an hour

Good people, but this location can't handle mail holds. Every single time we have requested it,…read morethey delivered mail while we were away.

I hatch all kinds of different gamebird eggs and I'll usually call the post office and ask them to…read morecall me when they come in so I can pick them up. They usually give me a call really early in the morning to get my eggs.

I had such great service here. Jim did an awesome job with manners and kindness. He was super quick…read moregetting our stuff done and sent. Very satisfied with this post office. The only issue, the building messed like hay or an animal farm of dried hay everywhere.

Automatically goes to a shit show automatic system. Ruins the whole day push 1 now 4 nothing you…read moreneed is on the system. All I need to know is where did all my mail go last month that was dropped at HYVEE? Anything mailed that day never made it. Bills attorneys paperwork. All I need to know is am I the only one? Sheesh screw your stupid trash automatic system

I don't know why I even bothered to try the BS office, other than I didn't think I would make it…read moreout to Grain Valley before they closed. I should have known better. The BS office is dirty with rude staff, but Grain Valley is always clean and the staff here is very nice and always have smiles on their faces. I have never had a bad experience here at the Grain Valley branch. Any time I have come in for in-person errands they have been friendly and helpful. I wish my incoming packages could come through Grain Valley as well!

I sell on eBay and frequently mail packages from the Grain Valley post office. I have been using…read morethis post office several times a week for over 11 years, since I moved to Missouri from a lifetime in California. I have never had any issues or a problems at the Grain Valley Usps. There is rarely a line and the employees are always extremely courteous and helpful. I love my small town Grain Valley Post Office. We are fortunate to have it. Thank you to everyone who works there. You do an outstanding job! ~K. Sarna

Don't answer phone when we are waiting for yesterday's mail…read more Miss the truck from main distribution center downtown. Is it running late or they releasing the carriers to early?

The Post Office is what it is. What makes it great are the ladies at the counter. The two…read moreMarissa's. They help me every single time. These are probably the best people there aside from my mail person Teresa. She's amazing too. I love when I go there and see at least one of the Marissa's because I know I will get the help I need. I will.day that there is another person on the windows that isn't as helpful. She has a bit of an attitude. I dread seeing her because I know, the attitude is coming. Everyone that works there should have th3 same attitude as the Marissas and Teresa.

My issue is that I haven't been able to receive mail address to me at my home address for the past…read moreyear and a half. It's a real problem. My residence is actually an independence however when my daughter moved out 2 years ago she turned in a change of address but when she did she only wrote, "The _______ Family" instead of just her own name. So since then all of my mail was going to her new address. Long story short, I've already went to the Independence post offices, multiple times explaining my problem, following their instruction to make a change of address and all the steps to fix it. Still not getting mail. Finally decided to go to blue springs post office, maybe they are a little more competent. That was a ridiculous expectation. The unhelpful and unprofessional white lady that I spoke to clearly decided from the start that she wasn't going to go out of her way to look into anything. Her solution was for me to start with Independence. Obviously she missed that part when I was explaining the situation to her. Also it was after 3:30 so probably too close to quitting time for her to further assist me. I didn't expect blue springs to be even more incompetent than Independence but you learn something new all the time.

I had a package that had come from China that had all kinds of clearance issues and problems and I…read morewas afraid it would not make it here for Christmas. The package finally got to St. Joseph shipping center and I called FedEx about if it was on the delivery truck or if I could pick it up at the shipping center. Herb, at the shipping center called me back and said that it was to be picked up there at the shipping center or delivered the next day first thing. I decided I wanted to pick it up that evening so I would not have to worry about the package making it for Christmas. But I had to go to a movie with my son which I had already committed to. Herb, told me to call him and see if he was still there after I got out of the movie. At 9 o'clock I called him and Herb was there he let me in and I got my package. Thank you very much FedEx and Herb for doing what you do. Merry Christmas

Drivers can't find the address or just don't try and make undeliverable. Customer service is…read moreoutsourced to India and impossible to talk to someone local to resolve a simple fix. Escalated a ticket multiple times but same mistake keeps happening. You can't even respond to FedEx emails because they all come from nonreply addresses. Please someone using their brain and not a computer script start to care about customer service.