It pains me to rescind stars from a review I previously made, especially since it was quite a few…read moreyears ago. However, recent events have brought many questions along with a lot of frustration to light. A bit of history: our house was built in late 1988. In April 2015 there was a significant hailstorm that our area experienced. Our roof at the time was obviously quite old, but the impact from the hail did it in. Under the recommendation of our insurance office, we contacted Strata Roofing to repair the roof on our 2800 square-foot home. In August of 2015 the roof was completely replaced. Fast forward now to July 2024. It's been 9 years since our roof was done, but Hurricane Beryl had other plans for us. An 80-foot tree fell, crushing the back part of our detached garage and eventually landed across the yard, damaging part of our main structure. Besides the partial rebuild of the actual house and garage, obviously our roof needed to be repaired. Only about one-third total of the roof needed to be replaced, but since our current contractor found that our shingles were no longer available, we decided to replace the entire roof to avoid having two different colored shingles. And this is where the truly alarming part of the story occurs: what a shock when we found that multiple areas of the decking (wood below the shingles) had huge (and I mean HUGE) holes in them, as well as some areas that had no decking at all! Now, multiple smaller holes are not uncommon from what I understand. But one hole that measured 3 feet by 2 feet? Or large enough to fit a child through? And a piece of missing decking altogether? Which leads us to speculate: did these holes occur prior to the roof being replaced by Strata and they just shingled over this deteriorated wood, ignoring the obvious need for replacement? Or did these holes occur after the roof was replaced, with shingles being inadequately applied resulting in water seeping under and then rotting out the decking? None of this, however, would explain a completely missing piece! Whatever the reason, it's obvious, in our opinion, that Strata did not do a satisfactory job in replacing our roof a mere 9 years ago. Fortunately, most of the holes were in areas that were above the soffits, so any leaks that may have resulted did not impact our interior. But one of the holes (the one the size of a child) was right above our kitchen breakfast area and the other 3' x 2' hole was above our attic, which probably did leak into our attic insulation. In all, our current contractor stated that it's normal to replace one to two partial pieces of decking using about one large piece of plywood. We, however, are on plywood piece number 5. Yikes! We thought Strata did an admirable job in 2015. Wow, were we fooled. We now believe that either Strata slapped up shingles without any thought of further roof repairs or something else went terribly wrong with their installation. Whatever the cause, I can't get beyond the fact that our original roof lasted 27 years and this one lasted 9. That is quite a difference. Be advised.

We started building a house ourselves and contacted Strata roofing to get a price for a standing…read moreseam metal roof with a 7/12 pitch. They were not the cheapest or highest, but their work looked better than most of the other roofs put on by other companies. John H came out to the house and I got a quote a few days later we were not in a hurry because we already had underlayment on the roof that was supposed to be good for 1 year. The roof has been on for several months and a few good storms with winds up to over 45 mph with no issues. A good rain does clean the dust and pollen off the roof and it looks new again. They were willing to wait until I got bricks on the house to finish installing the downspouts for the gutters. Had Berridge Double-Lock Zee-Lock Panels installed that were made onsite that took several days to install. Looks great after several months. I have recommended Strata roofing to anyone looking for a new roof that ask and I don't recommend many of the people that I have worked with or others that I have seen their work. Thanks Craig Spring,Tx

As the HOA president, I am VERY PLEASED with the results received from Blue Collar Roofing. Their…read moreestimated was great and thorough. Speaking with Preston (owner), put us all at ease. Pleased Preston gave everyone his cell # for each owner to use whenever. Make certain you receive an estimate from Blue Collar Roofing before you select your final company.

I have an aluminum R-panel roof that needed new fasteners and resealing of penetrations. Preston…read morecame over and addressed all repairs with the utmost service and professionalism. He explained all work to me with detail and was a pleasure to work with - plus the results were amazing! I'd recommend him and Blue Collar any day for roof needs. The pictures show the new fasteners installed, the old ones were rusted and loose.

From his fast service call to the turnaround install date - everything handled with my contact Joel…read morethrough Johnny's Roofing and Storm Restorations was efficient and professional. He turned around our quote and answered all our questions. Whether over the phone, or with visuals, Joel helped us make the best decision for our family and to make our budget work best for us. We couldn't be more happy with how our project turned out, and especially with how quick and easy it all was. What could have been very difficult and stressful time was actually very simple and efficient. We can't recommend Johnnys Roofing and Storm Restorations enough. Joel was by far the best!!

Friendly and quick to fix my problem, they managed to resolve the issue within the same dayread more

We are new to Houston and a friend we have made recommended us to Stephen- Battalion Roofing…read moreHouston. The care and patience he took with me when asking all my roofing questions was amazing. Stephen is honest, caring and a GREAT SMALL BUSINESS OWNER. The quote he gave us was transparent; labor cost, material cost and top notch products. (he was almost half the price of a big roofing company and their quote was not transparent; he couldn't help us determine why it was so high either.. it didn't add up!) His quote for gutters and mesh guards is the best we've received also. He made us feel like part of the family from the moment we met. We had a boot replaced and they couldn't get to us with all the rain delays. He came out and covered the boot to prevent more leaking inside, and then he along with a crew member came out on a Saturday morning to replace the boot. While we do not want more roofing issues, I oddly can't wait to hire them for more work! 10/10, no notes, great small business and you won't regret hiring this company.

Everything was communicated well. Any request I asked for was pleasantly helpful. Would recommend.read more

A few years ago Texan Roofing replaced my old roof. Tim explained the process and sent his crew…read more Not only was it done in a timely manner my yard was clean and nail free. So when I lost a couple of shingles after the last storm I called Texan again. Tim called me back the same day and repaired the next day. I wouldn't use anyone else.

Texan Roofing will not honor what they write in your contract. I contacted Texan Roofing, at 403…read moreW Grand Parkway S Access Rd, Unit R, Katy, TX 77494, for a roof replacement. The owner, Tim Kana, walked my roof and gave me his estimate on a contract. At a subsequent appointment, the details of the work were discussed, in person and Tim Kana understood and wrote everything that I required in my contract and signed it. The materials were delivered the morning of the work, but the drip edge material was not the one specified in the contract. The application of the shingles was not applied with the contracted Texas Wind Code required 6 nails per shingles, even after I contacted Tim Kana during the application. The application of the drip edge was not nailed into the wood decking in many places. The mis-aligned starter strip adhesion will not stick down and will thus fail to meet GAF requirements. The ridge vents were incorrectly installed with mis-matching pieces, exposed nail heads. and ragged roof caps. His workers caused damage to my existing aluminum facia board covers which was not repaired, even though Tim Kana specifically agreed, in his writing, on our contract that he would be responsible for any of that damage. Post installation, Tim Kana was presented with pictured proof of before and after damages to my existing aluminum facia, showing new nails from his crew's nail guns, damaging my facia. Subsequent requests to address problems were only met with profanity and Tim Kana would not honor what he wrote in our contract. All-in-all, the specified installation and resulting quality of work was poor, so and I doubt the GAF warrantee will be honored on this Texan Roofing installation. The written Texan Roofing contract warrantee is not worth the paper it is written on and will not be honored. Avoid. Your response is, untruthful, as your words and actions have been in the past. When you respond "My roofers are 100% sure that the fascia damage you are mad at wasn't caused by them", they were only afraid for their jobs. I have audio of your crew foreman admitting that they caused the facia damage with their nail guns, and could fix it, but you remain in denial. The pictured damage was presented to you the following day after your crew left near dark. I sent you a certified letter that you avoided, like a summons. I showed time stamped pictures of my facia before and after showing damage from new nails matching your nail guns, presented to you in my BBB complaint. Its criminal when you do not abide by what you write into your customers roofing contracts. When you deny the pictured facts, it only confirms your poor reputation. No one should trust Texan Roofing and Tim Kana to modify their home when he will not honor their written contracts and you do not know what you will be paying. The facts are irrefutable. Potential customers should take note of the way you run your roofing business and that you did not and may not honor your future written contracts for installation or warrantee. You will regret using Texan Roofing and Tim Kana

I used Onit Roofing and could not be happier with my choice. I had a few leaks in roof and…read morescheduled them for an inspection and quote. They promptly scheduled me within 2 days and walked me through the possible causes of the leaks and also recommended a full roof tuneup. The price was very reasonable and the quality of work was top notch. I had to have them come out a couple more times for one spot on our roof that kept leaking in our attic and they came out to fix it with no questions asked and no additional cost. They stand by their work and word. I worked with Josh Dill for the inspection and follow up fixes and he was excellent. Responded promptly and was very nice. I could not recommend them enough. I will be using them for any future roof work I will potentially need done.

We called Onit Roofing after noticing a small leak in our living room ceiling...Their…read morerepresentative...Whitney...came out and did a thorough roof inspection...quickly identifying that the builders of our back patio addition had done a poor job on the roof...She gave us a fair quote and scheduled her crew for Saturday morning at 7:30 a.m. The team arrived on time...was very professional...and explained exactly what repairs they made...After finishing...they cleaned up all the trash and debris...leaving the area spotless...Whitney later followed up and sent us pictures of the completed repairs. My wife and I are very pleased with the quality of the work and felt the price was very reasonable...We strongly recommend Onit Roofing to anyone needing roof repairs done right.

I'll start by saying I didn't actually get to get any roof repaired by this company but the…read morecustomer service I received from Daniella rubbed me the wrong way and for that reason I would not recommend anyone support this business. I spoke with her by phone last week and sent her photos of a roof that needed repairing and she assured me that I'd be able to get some type of quote by today. She never actually responded to either of my emails and it took me calling on the day I needed to quote on for her to claim she forwarded the email to the boss but hadn't heard back and couldn't give a quote. Had I known this information days ago, I would have been able to find a more suitable company now I'm stressed to find someone with less than a day's notice. It's so unfortunate and I can't even blame this on the fact that many roofing companies are busy at the moment, it's just poor customer service.

Great job. The guys were hard workers and the roof looks great. They cleaned up very well around…read morethe house. Emily takes care everything very well from the beginning.

CG Services recently replaced our roof and they made it such a smooth process! Our sales…read morerepresentative, Brett, gave us an honest inspection and was so awesome to work with. Everything was so eand they did an amazing job on the roof itself 100% recommend this company! Thank you again!

If you need a new roof, I recommend CG Services for the job. They were excellent to work with and…read morewere able to address any concerns we had. CG services is a contractor who makes sure the customer is satisfied when the project is complete! Highly recommend