Called this William guy at 8:37 a.m. today. When we spoke he said oh yeah I'll be over in your…read morearea. I have another house to do on the corner. I then asked him about when would he be over this way and he told me an hour and a half or so. I waited until 10:58 a.m. to call him back and see how close he was. He then told me that it'd be a couple hours but he would definitely be over here before 3:00. At 3:00 I called him and ask him when is he coming over. I left the voicemail. He called me back a few minutes later and you want to talk about being unprofessional. I asked him if he's still coming over. He told me you're going to have to go find somebody else.

Fair price, open communication and quick turnaround on my gutter cleaning. I can't ask more than…read morethat and will remember Williams next time

Scheduled 2 separate appointments and did not show up for either. Very inconsiderate of my time.read more

Great response time and excellent customer service and support. So far so good. Thanks againread more

Called Ohio Gutter Company for a quote. They responded quickly, came right out to take a look and…read morewrite up an estimate. Returned to do the work when they said they would. Install was done quickly and well, and they cleaned up nicely after themselves. Price was reasonable, service, communication & follow-through were excellent. Strongly recommend.

A+ Service. Jon was extremely responsive, accommodating, and did an excellent job. I liked the…read moreservice so much I scheduled a routine cleaning twice a year.

Came out and started work the very next day…read more However. It felt quite manipulative that a couple of hours after we agreed on the price and extent of repairs, 'Johnny' called to say that he felt it best to replace the whole roof. This meant way more money, way more time, and taking off shingles that there's nothing wrong with them - 80-90% of the roof would've lasted another 20-30 years. He hinted that he would no longer be willing to do the job unless I agreed to have the whole roof replaced. Then, during FULL ROOF REPLACEMENT, the Mexican guys who work for him drilled a big hole in the ceiling, through the drywall; and then they dropped a big crowbar tool through the skylight, gouging a couple holes in the hardwood floor. When I told him about these incidents, his charming demeanor was gone - he looked doubtful, repeatedly asked if I was sure the hole wasn't there before, and clearly didn't want to be responsible for dealing with it. The ceiling drywall had to be repainted, which was a whole thing, because they used shiny instead of matte paint; then the color was wrong so they had to paint a couple of walls... and instead of having their most proficient guys do it, they were using the opportunity to teach their younger guys to paint - so it was a mess, and I strongly felt I needed to oversee them working and make corrections, or they'd damage something else. (Like getting paint on the floors, windows, and trim). I was quite busy with other things around this time and didn't enjoy having to do this. The damage to the floor was not fixed to satisfaction, (they had no idea what to do) but at that point I just wanted them all out of the house. After everything, I had to remind Johnny multiple times to send the warranty... Finally, as a side note: it is not super professional to - (in front of the customer - during a job) - act annoyed at or even argue with your WIFE , on the phone, when she calls. Just sayin'.

From the owner: At ALT & ALT, our goal is always to make our customers happy. We do this by maintaining our…read morecommitment to excellence in everything we do, whether it's roofing, siding, gutters, or fencing. You can count on us to deliver a world-class level of service. Construction has been in our business for over 40 years, we take pride in what we provide and look forward to providing a world class experience for all of our customers. We are professional , offer superb quality, and give our customers exactly what they are looking for. We specialize in pinpointing weather damage and aim to provide homeowners with a hassle-free experience. Our dedicated team will work with you to review the scope of work provided by your insurance company and adjuster, ensuring a smooth and stress-free process. Serving homeowners in northeast Ohio, we'd be happy to show you what makes our team the ones to trust for your next project. With our expertise and dedication to customer satisfaction, you can feel confident that your home improvement needs are in good hands.

Did a roof for me and everything was great. A year later there was a leak. Asked the girl who…read moreanswers the phones to come Out and look. She said she'd let the "guy know". Days later I'm still waiting. Meanwhile rain is coming. I had to have another company come out.

Our roof was damaged in a tornado storm. TK Roofing and Gutters were very quick to get a tarp up…read moresame day we called and followed through with a quote and the work completion in a timely manner. Roof is great and all workers were very respectful and courteous. They did a great job and we recommend using this company.

Have recommended Tom to my neighbor and they also did their fathers roof. Very honest and extremely…read morehelpful!

My wife noticed a leak from our roof that was already pushing 30 years old, so we called out some…read morecompanies to take a look and get some estimates on the work. Joe came out, took a look what was going on, and gave me an estimate that was identical in scope but half the price of another estimate we received so we opted to go with Eames and Sons. Joe was fantastic to work with and kept me up-to-date on scheduling of the entire process, from dropping off a trailer for the old roofing materials, dropping off the new materials, the actual day of work, etc. The Eames and Sons crew came out, did the work in a single day, and then Joe came out the next day for an inspection. Joe noticed some of the work wasn't up to the Eames and Sons standards, so he had someone from the crew come back out and redo it and then came back out the same day to check on the work again. I also noticed that some of the mortar between bricks near some of the work seemed to now be missing and he came back out on his own time to fill in the gap. Eames and Sons, and specifically Joe, definitely went out of their way to make sure our roof was perfect and that I no longer needed to worry about the leak we found. This was a fantastic experience, and I would definitely recommend others use Eames and Sons for their roofing needs. EDIT: I noticed some damage to a window screen after the dump trailer was moved away. Joe fixed the screen himself and sent someone else out to take care of some of the metal around the window as well. Eames and Sons has gone above and beyond what I expected and they have set a very high bar for any work that gets done around our house in the future.

did an excellent job cleaning and checking my gutters. on time and professional. good price tooread more

This company cleaned my neighbor's gutters today. The debris was left all over the lawn between our…read morehomes and on top of her air conditioner. It was a mess that I had to rake up and remove. The workers did not take the time to inspect the entire area around her home to be sure that the job was complete before they left. I have never written a negative review before but I was compelled to express my opinion about this experience.

I can not say enough good things about ACR Contracting. ACR Contracting was great to work with…read more They are reliable, honest, and operate with integrity. They went above and beyond helping me with my insurance company and fighting my cause from a wind storm and a tree falling on my roof on March 4, 2023. They relentlessly pursued my insurance company for 7 months, sent my shingles to ITEL, and requested a second adjuster from my insurance company be sent to my house for an inspection and filed a complaint with the Department of Insurance. They took the time to answer any questions I had and provided me with all options available - from repair to replacement, based on the final decision about my claim from the insurance company. ACR Contracting went through a lot with my insurance company, and I know they did a lot more for me than is required from a signed "Business Contract." There are no adequate, eloquent, or appropriate words that could represent, describe, or express the kind of review ACR Contracting deserves or should be advertised and written about in this review because they are a gift, priceless, and truly a blessing. ACR Contracting pursued my insurance company and claim, as if I were family, a friend, and not just a client. Their company is not about big business and money but family, integrity, and justice. These days, you don't find companies that will care enough to put themselves in your shoes and treat your claim as if it were their own. To be a client of ACR Contracting, you are part of a family. Their team did an excellent job on my roof. As soon as they were leaving the driveway, the compliments from my neighbors were already starting to come in. In addition, while getting a new roof, I decided this was a perfect time to replace the gutters and add facia. My home is over 65 years old, so in the future, when I move on to my next home improvement projects, I will definitely be taking advantage of their other quality services like windows and siding. ACR Contracting is celebrating 24 years of exceptional workmanship, quality, professionalism, guarantee, and service, but also is a company of honor, family values, ethics, and heart. As a woman, it can be difficult to find a Company/Contractor you can trust, so I'm very blessed and happy to have found ACR Contracting. I have recommended ACR Contracting to family and friends, and if it were possible, I would tell the world about ACR Contracting. I would never tell my family, friends, or anyone about a company unless I was sure that their results, experience, customer service, and investment would be more than they could hope, possibly imagine, or pray for. They are definitely the BEST.

From the owner: ACR Contracting Inc. We are a Roofing Contractor with our experienced, meticulous Amish roofing…read moreteams, your home is in good hands. We replace roofs with no mess construction techniques, keeping your property looking good before, during, and after installation. Discover why we are OH's most trusted roofing company. Upgrade your home with new beautiful, custom siding. ACR is proud to use only the best materials, ensuring quality that will last for years. Our expert tradesmen can install your siding , and you don't have to wait long to beautify your home. We build to fit your home with our one-piece seamless gutters made on location. With custom color schemes and same day installation, your home will look amazing. Custom windows built to fit any application your home requires. There has never been a better time to make your house look better while becoming more energy efficient. We welcome the opportunity to earn your valued business.

I had what I felt was a roofing problem and Mark responded very promptly. He determined that it was…read morenot a roofing problem but more likely linked to the HVAC. A very personable man and if/when I need roof work this is definitely the company I will go with. Outstanding service.

Majorly switched around my schedule to be able to have August come give me a quote for a project…read more He came to the property, took measurements, wrote stuff down, was enthusiastic about the project then just ghosted. I emailed and called to follow up, as I was looking forward to working with them and no response, even after customer service promised a call back.