Buyer BEWARE...Buyer beware. Three years ago, this company installed four mini-split systems on our…read moreproperty, and our experience, is that all of them were installed incorrectly. I later confirmed with Mitsubishi that the company is not Mitsubishi Diamond Certified and does not appear in their authorized installer database. Unfortunately, I had ongoing issues from the start -- the systems often stopped working, sometimes monthly, and repairs never seemed to fully resolve the problems. At one point, they told me a Mitsubishi technician came to work on the unit, but Mitsubishi had no record of that service. The office staff was always professional and pleasant to deal with, but I felt the ownership was dismissive of my concerns and would not stand behind the work. Three independent contractors who have inspected the systems have told me they found unsafe spliced wiring. Early on, heir technician stated, filters were not installed in the house on installation, months went by with no filter and he stated he believed that could have caused damage to the coils, hence the problem. I never saw that technician again, and from that point forward, my service calls were handled by what seemed to be family members of the owners. I eventually stopped trying to get the systems fixed because I was paying for repeated service visits without seeing results. This has been a very frustrating and expensive experience for me.

Asked them to review my current hvac system. Just gave a price but never evaluated the entire…read moresystem. Gave me pause and deep concerns regarding their expertise.

Call them in the morning. They arrived about an hour later. They assessed the situation and…read moreinformed me that they would return either later that day or the next. They called me later that day, and we were able to return and complete the task. They were a great company, great price and I highly recommend them to everyone.

They came in and replaced the old zinc-iron pipe, installed a water filter, and installed a…read morefrost-resistant outside faucet. Very professional. Answered all of my questions. Gave me instructions on how to properly change the water filter, and they were in and out in about 1 1/2 hours. Great service. I will be calling again.

So far so good! We needed 2 new air conditioning units. I…read morecalled several places and got quotes. Dugan's was by far the lowest price. The owner was very helpful and patient with me considering I had a lot of questions bc it's a big purchase. The crew came out yesterday and today, as scheduled. They were here at 8:30am and left each day by 3. Took the 2 days to get our system complete. The crew was extremely polite and professional. So far my husband and I are very happy with our experience with this company. Thank you!

When I moved back to the Allentown area, I tried two other companies for my heat pump service and…read morewas very disappointed with the service, especially after one of them tried to sell me on installing some uv system into my Trane heat pump that the Trane web site tells you specifically not to. My brother-in-law recommended Dugan's and what a difference. Professional all the way. I've used them several times now and will continue with them going forward.

C.J.'s just installed an amazing boiler (uses oil) in my home. We had called them for service on…read morethe existing 22 + yr. system and found that it was unsafe-ready to start a fire and giving off dangerous carbon monoxide fumes. The new system was not your average installation, my home is about 4000 sq ft., has radiant heat all throughout the first floor under tile and hardwood, a large water heater (previously run on electricity), and an air handler on the second floor that is used for AC and heating. The installation took several days with some major re-piping. The C.J.'s crew worked tirelessly, overcoming some challenges and making sure that the new system was perfect. Here are the main takeaways from my experience that are not usually found in other HVAC companies: C.J.'s embodies the true meaning of INTEGRITY, STELLAR CUSTOMER SERVICE, SINCERE HARD WORK, and FAIR PRICES! Next week C.J.'s will be installing another upgrade to my system-a Well Expansion Tank. I TRUST THEM--and that means EVERYTHING!

Very pleased!! Caleb was very nice, respectful & knowledgeable about what he had to do. Listened to…read morewhat we had to say without brushing us off. Explained everything to us Found the problems that the other company said were not a problem &/or issue. Very happy we found this place!! (also was very respectful of our pet, who loved Caleb) Thank You CJ'S, Holly & Caleb for NOT giving us another headache!

I can't say enough about everyone there at Faust heating the young man just left here kind,…read morerespectful, experienced took pictures of everything to show me before and after cleaning the furnace explained everything how many places do that, had an emergency call 2 years ago they came quickly and even though they had to order the part the young man rigged up a bypass so we would have heat, use this company you won't be sorry.

Faust quoted and installed new A/C and Heating units in my father's home…read more I was worried that people might take advantage of retirees. Faust was on time and on budget. They took great care during the installation and cleaned up afterwards. The owner even came to my father's home to personally inspect the worlk. I definitely appreciate the help and quality of work they did for my dad.

Very fair pricing, knowledgeable plumber. Same plumber that came to quote, did the work…read more We had some leaking copper drain/waste/vent lines connected to a cast iron pipe leading to septic. I actually wanted to do the job myself but it was pretty involved. It would have taken me about 8 hours to fix. It was done professionally in just less than 4 hours. Awesome company to work with! Will recommend highly.

We recently had a furnace and water heater installed by Edwin Stipe and, based on this…read moreinstallation, I would never recommend them to anyone. Here's the story: Several years ago, Edwin Stipe replaced our A/C. We were happy with the install, and happy with the technicians who have been inspecting the unit as part of the service plan. This is why we chose Edwin Stipe for the furnace and water heater install. Tim Fleischood of Edwin Stipe came to our house and made recommendations for the work. It sounded reasonable, and based on past work, we went ahead with the job. One of the problems I had with the old furnace was the filter was located inside the furnace and it was always collapsing. Tim said no one installed the filter in the furnace anymore, and promised it would be on the outside in the ductwork. Installation day came. The workers were friendly and respectful of our property, donning booties to keep the floor clean as the brought equipment and tools in and out of the house. This is where the positives end. When the installation was complete, I discovered the filter was installed inside the furnace, just like Tim said it would NOT be. The workers said it would be OK and the filter would not collapse. I grudgingly said OK, and they left. When they left, they said someone would contact me for the permit inspections. The A/C was running and after a couple of hours I decided to check out the filter. I had to remove 4 or 5 sheet metal screws to access the filter (ridiculous!) and the filter was indeed collapsing. Looking at the installation, I noticed, among other things, the gas to the furnace was off. WTH? Clearly the furnace was never tested, and no one said anything about returning any time to turn on the gas or testing the furnace! There were also massive air leaks in the duct work where they had installed a transition piece for the new furnace. I contacted Tim, explained my frustration, and he said they would return. The same tech who did the installation returned (I hope he never returns again). He told me (believe it or not), it doesn't matter if there are air leaks because its in the house. What?? He had absolutely no answer as to why the gas was left off and asked if I wanted the furnace tested. Uh, yeah! The tech turned on the gas and ran the furnace for about 30 seconds. He cut a very jagged hole in the side of the ductwork, mutilated a filter because it didn't fit, and cut a piece of exhaust flue in half, straightened it out, and screwed it over the filter. I was livid! It was the worst hack job I've ever seen. I contacted Tim (yet again) and sent him a picture of what was done. He promised that someone would come out fix everything. A few days later, another installation team came out and installed a proper filter holder. They left and I thought all was good. After a month and a half, I contacted Edwin Stipe to ask if a permit was applied for, because no one had contacted me for an inspection. They said they had mailed the permit information to me and I would have to contact the township for the inspection. OK, but it would have been nice if they had told me that in the beginning! Well, today were the inspections, one for electrical, one for mechanical. The electrical inspector noted that the top of the 2 foot conduit was not supported and it should be. He said it was sloppy work and he would talk to the installer. He didn't fail it, since I said I'd support the conduit. The mechanical inspector noted that the exhaust for the water heater should have a minimum of 3 screws equally spaced at each exhaust joint. Of four joints, only one had enough screws holding it together. He gave me the option of him failing the inspection or I could add screws. I promised to add screws. As much as I would have wanted Edwin Stipe to return and complete the job to the point it could pass inspection, I really didn't want to schedule them to come out yet another time, and have to reschedule the inspection. Plus, I'm not really sure they would have done it correctly. So, zero communication, three visits to complete the installation, sloppy work, and an installation I had to complete in order to pass inspection. Would I recommend Edwin Stipe? Certainly not!

Dave replaced my diversion meter. He was very competent and helpful. I appreciate his exve work!…read more Bravo Dave!

I stand by this review. We winterized properly and did not leave any hoses attached during the…read morewinter. This company just refuses to believe they are at fault at all. Upon further research we found out one is supposed to install these faucets with a downward slope so water doesn't sit in them. This company did the opposite and actually installed it in upward slope.

Hired him for a huge job, very expensive. New bathroom plumbing and kitchen plumbing. When the job…read morewas finished I called him back in because I had very low water pressure and low flow in my entire house. He had the gall to ask for $500 dollars to put in a new faster filter. No thanks, if the brand new plumbing you put in doesn't work it's your job to make it work for the original price. He completely ignored me from then on. Also he didn't pay any attention at all when I told him where I wanted my shower base installed, had to change my plans because he just jammed it as close to the wall as he possibly could. Also when the water pressure was turned back on, one of the pipe fittings blew open, at least they came back to fix that. Also installed my toilet 2" off the wall, I've never seen one not up against the wall, but now I get to see that every day.

Just finished my largest renovation job ever; Thank You Wavefront Research …read more The completion of this job would NOT have gone as cleanly as it did if it were not for Frank Toth. Frank identified many problems with the drawings and found Major unidentified problems in the building the Engineers failed to find before they drew the plans. One problem was a 4" back pitched waste pipe. In an other, Frank made a simple phone call to UGI and found out that the engineer, who draw up the plans, had called for more Natural Gas to supply the HVAC systems than UGI Had at the street. We had to redraw the plans. Frank and John both helped get this job done. And a job well done! Many THANKS to Frank Toth Pluming & Heating. Jim H.